370 Exam 1 with correct answers
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The |capability |of |a |worker, |machine, |work |center, |plant |or |organization |to |produce |output |per |
time |period |is |the |definition |of |- |correct |answer |Capacity
The |maximum |output |capability, |allowing |for |no |adjustments |for |preventative |maintenance |or |
unplanned |downtime |is |the |definition |of |- |correct |answer |Theoretical |capacity
The |long-term, |expected |output |capability |of |a |resource |or |system |is |the |definition |of |- |correct
|answer |Rated |capacity
Most |companies |measure |capacity |in |terms |of |- |correct |answer |Inputs |or |outputs
Which |of |the |following |will |move |rated |capacity |closer |to |theoretical |capacity? |- |correct |
answer |a |decrease |in |product |complexity
A |capacity |strategy |in |which |capacity |is |added |in |anticipation |of |(before) |demand |is |the |
definition |of |- |correct |answer |Lead |strategy
A |capacity |strategy |in |which |capacity |is |added |only |after |demand |has |materialized. |Typically, |a |
good |strategy |for |mature, |cost |sensitive |products |and |services |is |the |definition |of |- |correct |
answer |Lag |strategy
One |capacity |strategy |has |advantages |which |include |assures |adequate |capacity |to |meet |all |
demand |and |preempts |competitors |and |risks |which |include |demand |is |unpredictable |and |
technology |is |evolving |rapidly. |This |capacity |strategy |is |- |correct |answer |A |lead |strategy
One |capacity |strategy |has |advantages |which |include |reduced |risk |of |overbuilding |and |greater |
productivity |due |to |higher |utilization |levels |and |risks |which |include |reduced |availability |of |
products |or |services |during |periods |of |high |demand.. |This |capacity |strategy |is |- |correct |answer
|A |lag |strategy
, A |company |is |considering |building |a |hotel |in |downtown |Raleigh. |They |decide |to |build |the |
hotel |in |anticipation |of |demand |because |they |want |to |make |sure |they |have |adequate |capacity
|to |meet |all |demand |and |would |like |to |preempt |the |competition. |- |correct |answer |A |lead |
strategy
An |approach |to |visualizing |and |managing |capacity |that |recognizes |that |nearly |all |products |and |
services |are |created |through |a |series |of |linked |process, |and |in |every |case, |there |is |at |least |one
|process |step |that |limits |throughput |for |the |entire |chain |is |the |formal |definition |of |- |correct |
answer |Theory |of |constraints
A |body |of |theory |based |on |applied |statistics |that |helps |managers |evaluate |the |relationship |
between |capacity |decisions |and |important |performance |issues |is |the |formal |definition |of |- |
correct |answer |Waiting |line |theory
The |American |Society |for |Quality |has |a |two |part |definition |of |quality. |One |perspective |on |
quality |is |a |product |or |service |free |from |deficiencies. |The |product |performs |as |intended. |This |
is |the |____________ |perspective |on |quality. |- |correct |answer |Conformance
The |American |Society |for |Quality |has |a |two |part |definition |of |quality. |One |perspective |on |
quality |is |the |characteristics |of |a |product |or |service |that |bear |on |its |ability |to |satisfy |stated |or |
implied |needs |of |the |customer, |also |known |as |fitness |for |use. |This |is |the |____________ |
perspective |on |quality. |- |correct |answer |Value
The |operations |manager |made |sure |that |all |processes |were |producing |output |exactly |the |way |
the |design |engineers |had |drawn |it |up. |Which |view |of |quality |is |in |evidence? |- |correct |answer |
Conformance
__________ |is |the |dimension |of |quality |that |addresses |the |additional |characteristics |of |the |
product |or |service |beyond |the |base |operating |features. |- |correct |answer |Features
In |the |Dittenhoefer |Fine |China |case, |a |worker |found |that |the |plates |had |around |2.4 |microns |of
|coating |applied. |Manufacturing |was |able |to |correct |the |problem |and |save |these |plates, |but |no
|one |knew |how |many |plates |had |been |shipped |before |the |problem |was |discovered.
| | | | |
The |capability |of |a |worker, |machine, |work |center, |plant |or |organization |to |produce |output |per |
time |period |is |the |definition |of |- |correct |answer |Capacity
The |maximum |output |capability, |allowing |for |no |adjustments |for |preventative |maintenance |or |
unplanned |downtime |is |the |definition |of |- |correct |answer |Theoretical |capacity
The |long-term, |expected |output |capability |of |a |resource |or |system |is |the |definition |of |- |correct
|answer |Rated |capacity
Most |companies |measure |capacity |in |terms |of |- |correct |answer |Inputs |or |outputs
Which |of |the |following |will |move |rated |capacity |closer |to |theoretical |capacity? |- |correct |
answer |a |decrease |in |product |complexity
A |capacity |strategy |in |which |capacity |is |added |in |anticipation |of |(before) |demand |is |the |
definition |of |- |correct |answer |Lead |strategy
A |capacity |strategy |in |which |capacity |is |added |only |after |demand |has |materialized. |Typically, |a |
good |strategy |for |mature, |cost |sensitive |products |and |services |is |the |definition |of |- |correct |
answer |Lag |strategy
One |capacity |strategy |has |advantages |which |include |assures |adequate |capacity |to |meet |all |
demand |and |preempts |competitors |and |risks |which |include |demand |is |unpredictable |and |
technology |is |evolving |rapidly. |This |capacity |strategy |is |- |correct |answer |A |lead |strategy
One |capacity |strategy |has |advantages |which |include |reduced |risk |of |overbuilding |and |greater |
productivity |due |to |higher |utilization |levels |and |risks |which |include |reduced |availability |of |
products |or |services |during |periods |of |high |demand.. |This |capacity |strategy |is |- |correct |answer
|A |lag |strategy
, A |company |is |considering |building |a |hotel |in |downtown |Raleigh. |They |decide |to |build |the |
hotel |in |anticipation |of |demand |because |they |want |to |make |sure |they |have |adequate |capacity
|to |meet |all |demand |and |would |like |to |preempt |the |competition. |- |correct |answer |A |lead |
strategy
An |approach |to |visualizing |and |managing |capacity |that |recognizes |that |nearly |all |products |and |
services |are |created |through |a |series |of |linked |process, |and |in |every |case, |there |is |at |least |one
|process |step |that |limits |throughput |for |the |entire |chain |is |the |formal |definition |of |- |correct |
answer |Theory |of |constraints
A |body |of |theory |based |on |applied |statistics |that |helps |managers |evaluate |the |relationship |
between |capacity |decisions |and |important |performance |issues |is |the |formal |definition |of |- |
correct |answer |Waiting |line |theory
The |American |Society |for |Quality |has |a |two |part |definition |of |quality. |One |perspective |on |
quality |is |a |product |or |service |free |from |deficiencies. |The |product |performs |as |intended. |This |
is |the |____________ |perspective |on |quality. |- |correct |answer |Conformance
The |American |Society |for |Quality |has |a |two |part |definition |of |quality. |One |perspective |on |
quality |is |the |characteristics |of |a |product |or |service |that |bear |on |its |ability |to |satisfy |stated |or |
implied |needs |of |the |customer, |also |known |as |fitness |for |use. |This |is |the |____________ |
perspective |on |quality. |- |correct |answer |Value
The |operations |manager |made |sure |that |all |processes |were |producing |output |exactly |the |way |
the |design |engineers |had |drawn |it |up. |Which |view |of |quality |is |in |evidence? |- |correct |answer |
Conformance
__________ |is |the |dimension |of |quality |that |addresses |the |additional |characteristics |of |the |
product |or |service |beyond |the |base |operating |features. |- |correct |answer |Features
In |the |Dittenhoefer |Fine |China |case, |a |worker |found |that |the |plates |had |around |2.4 |microns |of
|coating |applied. |Manufacturing |was |able |to |correct |the |problem |and |save |these |plates, |but |no
|one |knew |how |many |plates |had |been |shipped |before |the |problem |was |discovered.
