Page 1 of 86
CPPS IHI EXAM ALL 300 Questions
and Verified Solutions Latest Update
This Year
QUESTION: Which of the following is emphasized in crew resource management?
A. care standards
B. team leadership
C. caregiver burnout
D. health literacy - ANSWER-B. team leadership
QUESTION: 10.
As a result of an adverse drug event, a patient required renal dialysis. A patient safety
professional and other leaders are discussing what to disclose to the patient. In addition to an
apology, critical components of disclosure include
A. a commitment to investigate what happened and how future errors will be prevented.
B. who was involved, when it happened, and how often medication errors occur.
C. plans for staff disciplinary action, physician disciplinary action, and a plan for education.
1
, Page 2 of 86
D. history of pharmacy transcription errors, and the plan to implement an electronic health
record. - ANSWER-A. a commitment to investigate what happened and how future errors will
be prevented.
QUESTION: Results from recent tests were not included in a patient transfer from one facility to
another, resulting in an adverse event. Which of the following is the most common cause of this
type of harm?
A. inadequate information flow
B. inattentional blindness
C. normalized deviance
D. insufficient staffing - ANSWER-A. inadequate information flow
In preparation for new antimicrobial stewardship regulatory requirements, a hospital is creating
an antimicrobial stewardship committee. What should be the first step in supporting this new
patient safety initiative?
A. Reach out to subject matter experts to gain insight on different compliance issues.
B. Work with information technology (IT) to build antibiotic indication and time-out screens.
C. Partner with key stakeholders to perform a gap analysis of current state to ideal state.
D. Review the past year's data to identify the most commonly grown pathogens. - ANSWER-C.
Partner with key stakeholders to perform a gap analysis of current state to ideal state.
2
, Page 3 of 86
QUESTION: After implementing a new product recall system, a hospital was alerted to a high-
risk medication recall. This medication is in stock in the emergency department and oncology
unit. To ensure the effectiveness of the new system, a patient safety professional should:
A. require individual departments to verify that a search for the recalled medication was
performed.
B. ensure an on-site visit verifies that the recalled medication was sequestered.
C. reconcile the number of doses administered to the number of doses purchased.
D. notify the affected units via fax to remove recalled meds and to post recall notices in the
units - ANSWER-B. ensure an on-site visit verifies that the recalled medication was sequestered.
QUESTION: An organization is implementing a standardized surgical safety checklist and
encounters resistance from the perioperative staff. To improve staff engagement, a patient
safety professional should:
A. prepare a business case for the implementation of the checklist.
B. present evidence that checklist use reduces practice variability.
C. assure staff that anesthesia is responsible for the checklist.
D. delegate checklist enforcement to nursing. - ANSWER-B. present evidence that checklist use
reduces practice variability.
3
, Page 4 of 86
QUESTION: An organization has achieved 92% compliance with a process measure. The patient
safety professional believes that the processes in place are not reliable or that the results are
attributable to luck. Which of the following best describes this characteristic?
A. appreciative inquiry
B. commitment to resilience
C. deference to expertise
D. preoccupation with failure - ANSWER-D. preoccupation with failure
QUESTION: A just culture framework provides a means to address behaviors that undermine a
culture of safety because
A. single outbursts are differentiated from consciously chosen acts.
B. preservation of highly valued team members is a primary goal.
C. the evaluative process does not consider personal performance-shaping factors.
D. the organizational response to investigated events is independent of patient outcome. -
ANSWER-D. the organizational response to investigated events is independent of patient
outcome.
QUESTION: In process improvement, reducing variation improves
4
CPPS IHI EXAM ALL 300 Questions
and Verified Solutions Latest Update
This Year
QUESTION: Which of the following is emphasized in crew resource management?
A. care standards
B. team leadership
C. caregiver burnout
D. health literacy - ANSWER-B. team leadership
QUESTION: 10.
As a result of an adverse drug event, a patient required renal dialysis. A patient safety
professional and other leaders are discussing what to disclose to the patient. In addition to an
apology, critical components of disclosure include
A. a commitment to investigate what happened and how future errors will be prevented.
B. who was involved, when it happened, and how often medication errors occur.
C. plans for staff disciplinary action, physician disciplinary action, and a plan for education.
1
, Page 2 of 86
D. history of pharmacy transcription errors, and the plan to implement an electronic health
record. - ANSWER-A. a commitment to investigate what happened and how future errors will
be prevented.
QUESTION: Results from recent tests were not included in a patient transfer from one facility to
another, resulting in an adverse event. Which of the following is the most common cause of this
type of harm?
A. inadequate information flow
B. inattentional blindness
C. normalized deviance
D. insufficient staffing - ANSWER-A. inadequate information flow
In preparation for new antimicrobial stewardship regulatory requirements, a hospital is creating
an antimicrobial stewardship committee. What should be the first step in supporting this new
patient safety initiative?
A. Reach out to subject matter experts to gain insight on different compliance issues.
B. Work with information technology (IT) to build antibiotic indication and time-out screens.
C. Partner with key stakeholders to perform a gap analysis of current state to ideal state.
D. Review the past year's data to identify the most commonly grown pathogens. - ANSWER-C.
Partner with key stakeholders to perform a gap analysis of current state to ideal state.
2
, Page 3 of 86
QUESTION: After implementing a new product recall system, a hospital was alerted to a high-
risk medication recall. This medication is in stock in the emergency department and oncology
unit. To ensure the effectiveness of the new system, a patient safety professional should:
A. require individual departments to verify that a search for the recalled medication was
performed.
B. ensure an on-site visit verifies that the recalled medication was sequestered.
C. reconcile the number of doses administered to the number of doses purchased.
D. notify the affected units via fax to remove recalled meds and to post recall notices in the
units - ANSWER-B. ensure an on-site visit verifies that the recalled medication was sequestered.
QUESTION: An organization is implementing a standardized surgical safety checklist and
encounters resistance from the perioperative staff. To improve staff engagement, a patient
safety professional should:
A. prepare a business case for the implementation of the checklist.
B. present evidence that checklist use reduces practice variability.
C. assure staff that anesthesia is responsible for the checklist.
D. delegate checklist enforcement to nursing. - ANSWER-B. present evidence that checklist use
reduces practice variability.
3
, Page 4 of 86
QUESTION: An organization has achieved 92% compliance with a process measure. The patient
safety professional believes that the processes in place are not reliable or that the results are
attributable to luck. Which of the following best describes this characteristic?
A. appreciative inquiry
B. commitment to resilience
C. deference to expertise
D. preoccupation with failure - ANSWER-D. preoccupation with failure
QUESTION: A just culture framework provides a means to address behaviors that undermine a
culture of safety because
A. single outbursts are differentiated from consciously chosen acts.
B. preservation of highly valued team members is a primary goal.
C. the evaluative process does not consider personal performance-shaping factors.
D. the organizational response to investigated events is independent of patient outcome. -
ANSWER-D. the organizational response to investigated events is independent of patient
outcome.
QUESTION: In process improvement, reducing variation improves
4
