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DECA: HUMAN RESOURCES MANAGEMENT
(HRM) EXAM EXAMPLE Questions and
Answers (100% Correct Answers) Already
Graded A+
Macon Industries writes a purchase order for bolts, washers, and
nails and sends the order to the
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Stanton Company to process.
A. letter of intent.
B. open order.
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C. accounts-receivable document.
D. sales contract. —ANS: D Sales contract.
A purchase order is a form that a business fills out to order goods.
Because the order indicates that the business is willing to do
something (pay for the items it orders) in exchange for something
else (take possession of the goods), the purchase order serves as a
sales contract. An open order is a type of purchase order in which
buyers place the order with the supplier that can best meet the
needs or criteria (e.g., price) for a particular item. Because
accounts receivable is an accounting activity that involves
collecting payment for the goods and services that the business
offers, a purchase order is not an accounts-receivable document.
A letter of intent is a letter that declares the writer's intention to do
something. A purchase order is a form rather than a letter.
A business was fined $2 million for dumping toxic waste in the local
river. What type of environmental law did the company violate?
A. Food quality
, 2
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B. Clean air
C. Clean water
D. Endangered species —ANS: C Clean water.
The company violated the clean water laws by dumping toxic
waste into a river. Clean air laws regulate emissions and other air
pollutants. Food quality laws regulate the quality of the food
supply. Endangered species laws protect animals, fish, and birds in
danger of becoming extinct.
Jon sues his former employer for harassment. In what situation
would the employer be likely to offer Jon a settlement?
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A. The employer wants the case to go to court.
B. The employer knows it will be able to win the case.
C. The employer does not think it will be able to win the case.
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D. Jon does not think he will be able to win the case. —ANS: C
The employer does not think it will be able to win the case.
A party may offer a settlement if it believes it has little chance to
win a case. In this example, Jon's employer does not believe it will
win, so it may offer a settlement. A settlement is a way to avoid
the case going to court. Jon may or may not think he will win the
case, but this does not influence his former employer's actions.
Which of the following words most accurately describes
arbitration:
A. Private
B. Nonconsensual
C. Biased
D. Temporary —ANS: A. Private.
Arbitration is private and not public or handled in the courts.
Arbitration is consensual. Both parties must sign an agreement
, 3
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assenting to arbitration. Arbitration is neutral, not biased.
Arbitration is final and binding, not temporary.
To be reimbursed for business expenses, Luke must obtain and
complete an expense-reimbursement form, attach the original
transaction receipts to the completed form, and submit the
documentation to his manager for approval. What is Luke doing?
A. Following company procedures
B. Developing company policies
C. Evaluating company feedback
D. Assessing company guidelines —ANS: A. Following company
procedures.
© 2025 Assignment Expert
Policies are the general rules to be followed by company
personnel. For example, a business owner may develop a policy
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that states the company will reimburse employees for certain
business-related expenses. A procedure is the step-by-step
process that personnel follow in performing a specific task. In the
example, Luke was following certain steps to obtain
reimbursement for out-of-pocket expenses that he incurred—
obtaining and completing the appropriate form, attaching
receipts, and submitting the documentation to his manager. In
the example, Luke did not develop the policies, evaluate
company feedback, or assess company guidelines.
To use oral communication effectively, you need to
A. pronounce your words correctly.
B. impress your listeners.
C. know your listeners.
D. distract your listeners' attention. —ANS: A) Pronounce your
words correctly.
The correct use and pronunciation of words is essential to
effective oral communication. Mispronunciation creates an
, 4
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unfavorable impression; it can embarrass the speaker; and it may
also fail to communicate the intended message. Trying to impress
listeners may create a barrier to good communication. It is not
necessary to know your listeners to communicate effectively. You
need to attract and hold your listeners' attention, not distract
them.
Which of the following is typically the primary purpose of an
introduction during a presentation:
A. To share a funny story
B. To provide supporting details
C. To summarize the talk
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D. To gain the audience's attention —ANS: D) To gain the
audience's attention.
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Effective introductions gain the audience's attention. Supporting
details are usually provided in the middle of a presentation. A
speaker might outline the main points to be discussed in his/her
opening remarks, but summarizing the talk would occur at the
end. An effective introduction might include a funny story to gain
the audience's attention, but there are many other methods that
could be used to capture the audience's attention as well.
What is a key to effective note-taking?
A. Active listening
B. Capturing details
C. Creative thinking
D. Using an outline —ANS: A) Active listening.
To take meaningful notes, you must listen to what the speaker is
saying. To pick up on the key points, you must actively listen.
Effective note-taking does not involve capturing every detail of
the presentation, nor does it involve the use of creative thinking
For Expert help and assignment solutions, +254707240657
DECA: HUMAN RESOURCES MANAGEMENT
(HRM) EXAM EXAMPLE Questions and
Answers (100% Correct Answers) Already
Graded A+
Macon Industries writes a purchase order for bolts, washers, and
nails and sends the order to the
© 2025 Assignment Expert
Stanton Company to process.
A. letter of intent.
B. open order.
Guru01 - Stuvia
C. accounts-receivable document.
D. sales contract. —ANS: D Sales contract.
A purchase order is a form that a business fills out to order goods.
Because the order indicates that the business is willing to do
something (pay for the items it orders) in exchange for something
else (take possession of the goods), the purchase order serves as a
sales contract. An open order is a type of purchase order in which
buyers place the order with the supplier that can best meet the
needs or criteria (e.g., price) for a particular item. Because
accounts receivable is an accounting activity that involves
collecting payment for the goods and services that the business
offers, a purchase order is not an accounts-receivable document.
A letter of intent is a letter that declares the writer's intention to do
something. A purchase order is a form rather than a letter.
A business was fined $2 million for dumping toxic waste in the local
river. What type of environmental law did the company violate?
A. Food quality
, 2
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B. Clean air
C. Clean water
D. Endangered species —ANS: C Clean water.
The company violated the clean water laws by dumping toxic
waste into a river. Clean air laws regulate emissions and other air
pollutants. Food quality laws regulate the quality of the food
supply. Endangered species laws protect animals, fish, and birds in
danger of becoming extinct.
Jon sues his former employer for harassment. In what situation
would the employer be likely to offer Jon a settlement?
© 2025 Assignment Expert
A. The employer wants the case to go to court.
B. The employer knows it will be able to win the case.
C. The employer does not think it will be able to win the case.
Guru01 - Stuvia
D. Jon does not think he will be able to win the case. —ANS: C
The employer does not think it will be able to win the case.
A party may offer a settlement if it believes it has little chance to
win a case. In this example, Jon's employer does not believe it will
win, so it may offer a settlement. A settlement is a way to avoid
the case going to court. Jon may or may not think he will win the
case, but this does not influence his former employer's actions.
Which of the following words most accurately describes
arbitration:
A. Private
B. Nonconsensual
C. Biased
D. Temporary —ANS: A. Private.
Arbitration is private and not public or handled in the courts.
Arbitration is consensual. Both parties must sign an agreement
, 3
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assenting to arbitration. Arbitration is neutral, not biased.
Arbitration is final and binding, not temporary.
To be reimbursed for business expenses, Luke must obtain and
complete an expense-reimbursement form, attach the original
transaction receipts to the completed form, and submit the
documentation to his manager for approval. What is Luke doing?
A. Following company procedures
B. Developing company policies
C. Evaluating company feedback
D. Assessing company guidelines —ANS: A. Following company
procedures.
© 2025 Assignment Expert
Policies are the general rules to be followed by company
personnel. For example, a business owner may develop a policy
Guru01 - Stuvia
that states the company will reimburse employees for certain
business-related expenses. A procedure is the step-by-step
process that personnel follow in performing a specific task. In the
example, Luke was following certain steps to obtain
reimbursement for out-of-pocket expenses that he incurred—
obtaining and completing the appropriate form, attaching
receipts, and submitting the documentation to his manager. In
the example, Luke did not develop the policies, evaluate
company feedback, or assess company guidelines.
To use oral communication effectively, you need to
A. pronounce your words correctly.
B. impress your listeners.
C. know your listeners.
D. distract your listeners' attention. —ANS: A) Pronounce your
words correctly.
The correct use and pronunciation of words is essential to
effective oral communication. Mispronunciation creates an
, 4
For Expert help and assignment solutions, +254707240657
unfavorable impression; it can embarrass the speaker; and it may
also fail to communicate the intended message. Trying to impress
listeners may create a barrier to good communication. It is not
necessary to know your listeners to communicate effectively. You
need to attract and hold your listeners' attention, not distract
them.
Which of the following is typically the primary purpose of an
introduction during a presentation:
A. To share a funny story
B. To provide supporting details
C. To summarize the talk
© 2025 Assignment Expert
D. To gain the audience's attention —ANS: D) To gain the
audience's attention.
Guru01 - Stuvia
Effective introductions gain the audience's attention. Supporting
details are usually provided in the middle of a presentation. A
speaker might outline the main points to be discussed in his/her
opening remarks, but summarizing the talk would occur at the
end. An effective introduction might include a funny story to gain
the audience's attention, but there are many other methods that
could be used to capture the audience's attention as well.
What is a key to effective note-taking?
A. Active listening
B. Capturing details
C. Creative thinking
D. Using an outline —ANS: A) Active listening.
To take meaningful notes, you must listen to what the speaker is
saying. To pick up on the key points, you must actively listen.
Effective note-taking does not involve capturing every detail of
the presentation, nor does it involve the use of creative thinking
