COMP 3300 Final Exam Study Questions AND Correct Answers
What are the two "Gulfs" to keep in mind during a cognitive walkthrough and
what do they mean? - ✔✔Gulf of Execution: Difference between the user's
intentions and the actions that are possible.
Gulf of Evaluation: The amount of effort required for the user to understand the
current state of the system and determine if intentions have been met.
What does good user experience do? - ✔✔Helps align a games design intent
with the player's actual experience.
What is good engage-ability according to Hodent? - ✔✔When players are having
fun and care about the game in a way that makes them motivated to keep
playing.
What is good usability, according to Hodent? - ✔✔Paying attention to human
limits in memory, attention, and perception to remove unintended challenges
for the user.
What is involved in the "Aesthetic and Minimalist Design" principle? (Neilson) -
✔✔Remove any irrelevant or destracting information. Helps keep the user's
attention on relevant information/options. Ex: google has a simple interface
What is involved in the "Consistency and Standards" principle? (Neilson) -
✔✔Aspects of the design follow a set of logical rules that are used throughout
the system. Shouldn't have different phrases/symbols that mean the same
thing. Ex: all alerts are red, or magnifying glass always means search.
, What is involved in the "Error Prevention" principle? (Neilson) - ✔✔The design
is created in a way that lowers the chances for user error. Ask for confirmation
before actions with large consequences. Prevent errors before they occur. Ex:
confirmation before closing without saving.
What is involved in the "Flexibility and Efficiency of Use" principle? (Neilson) -
✔✔Offering customization to cater to the user's experience/level of knowledge.
Ex: Options to show/hide interfaces.
What is involved in the "Help and Documentation" principle? (Neilson) -
✔✔Make documentation available to the user in case they need additional
assistance. Documentation should be easy to search with lists of concrete steps
to specific user tasks.
What is involved in the "Help Users Recognize, Diagnose, and Recover from
Errors" principle? (Neilson) - ✔✔Error messages should be clear and in plain
language, with suggested solutions for recovery. Ex: No error codes
Precicesly indicate problem, suggest a solution.
What is involved in the "Match between system and the real world" principle?
(Neilson) - ✔✔Rules, concepts, and language that the user knows from the real
world translate to the design. Ex: Folders contain additional data/options.
What is involved in the "Recognition rather than Recall" principle? (Neilson) -
✔✔Make the user's options and actions visable to minimize their memory load.
Ex: bread crumb trail.
What are the two "Gulfs" to keep in mind during a cognitive walkthrough and
what do they mean? - ✔✔Gulf of Execution: Difference between the user's
intentions and the actions that are possible.
Gulf of Evaluation: The amount of effort required for the user to understand the
current state of the system and determine if intentions have been met.
What does good user experience do? - ✔✔Helps align a games design intent
with the player's actual experience.
What is good engage-ability according to Hodent? - ✔✔When players are having
fun and care about the game in a way that makes them motivated to keep
playing.
What is good usability, according to Hodent? - ✔✔Paying attention to human
limits in memory, attention, and perception to remove unintended challenges
for the user.
What is involved in the "Aesthetic and Minimalist Design" principle? (Neilson) -
✔✔Remove any irrelevant or destracting information. Helps keep the user's
attention on relevant information/options. Ex: google has a simple interface
What is involved in the "Consistency and Standards" principle? (Neilson) -
✔✔Aspects of the design follow a set of logical rules that are used throughout
the system. Shouldn't have different phrases/symbols that mean the same
thing. Ex: all alerts are red, or magnifying glass always means search.
, What is involved in the "Error Prevention" principle? (Neilson) - ✔✔The design
is created in a way that lowers the chances for user error. Ask for confirmation
before actions with large consequences. Prevent errors before they occur. Ex:
confirmation before closing without saving.
What is involved in the "Flexibility and Efficiency of Use" principle? (Neilson) -
✔✔Offering customization to cater to the user's experience/level of knowledge.
Ex: Options to show/hide interfaces.
What is involved in the "Help and Documentation" principle? (Neilson) -
✔✔Make documentation available to the user in case they need additional
assistance. Documentation should be easy to search with lists of concrete steps
to specific user tasks.
What is involved in the "Help Users Recognize, Diagnose, and Recover from
Errors" principle? (Neilson) - ✔✔Error messages should be clear and in plain
language, with suggested solutions for recovery. Ex: No error codes
Precicesly indicate problem, suggest a solution.
What is involved in the "Match between system and the real world" principle?
(Neilson) - ✔✔Rules, concepts, and language that the user knows from the real
world translate to the design. Ex: Folders contain additional data/options.
What is involved in the "Recognition rather than Recall" principle? (Neilson) -
✔✔Make the user's options and actions visable to minimize their memory load.
Ex: bread crumb trail.
