Therapeutic Crisis Intervention (TCI)
Exam 2026 Questions and Answers
What is a setting condition? - Correct answer-Anything that makes challenging
behavior more or less likely to occur.
Who is part of the organizational culture? - Correct answer-All of us
What are the goals of crisis intervention? - Correct answer-1. Support:
Environmentally and emotionally to reduce stress and risk
2. Teach: Children better ways to cope with stress
What is the Stress Model of Crisis? - Correct answer-1. Precrisis State (Baseline)
2. Triggering Event
3. Escalation Phase
4. Outburst Crisis
5. Recovery
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, What are the 4 questions we ask ourselves in a crisis situation? - Correct answer-1.
What am I feeling now?
2. What does this young person feel, need, or want?
3. How is the environment affecting the . young person?
4. How do I best respond?
What are examples of reflective responses? - Correct answer-"You feel
uncomfortable when your friends talk about school." or "You are angry about your
visit being canceled. I'd be upset too." (Relating emotion to action)
What is summarization? - Correct answer-"Here is what I hear you saying, you felt
food at first, but now..." (Summarizing feelings)
What does active listening do? - Correct answer-Helps young people talk our rather
than act out
What is NOT active listening? - Correct answer-It is NOT time consuming
Name some behavior support techniques? - Correct answer-Managing the
environment
Prompting
Caring gesture
©COPYRIGHT 2025, ALL RIGHTS RESERVED 2
Exam 2026 Questions and Answers
What is a setting condition? - Correct answer-Anything that makes challenging
behavior more or less likely to occur.
Who is part of the organizational culture? - Correct answer-All of us
What are the goals of crisis intervention? - Correct answer-1. Support:
Environmentally and emotionally to reduce stress and risk
2. Teach: Children better ways to cope with stress
What is the Stress Model of Crisis? - Correct answer-1. Precrisis State (Baseline)
2. Triggering Event
3. Escalation Phase
4. Outburst Crisis
5. Recovery
©COPYRIGHT 2025, ALL RIGHTS RESERVED 1
, What are the 4 questions we ask ourselves in a crisis situation? - Correct answer-1.
What am I feeling now?
2. What does this young person feel, need, or want?
3. How is the environment affecting the . young person?
4. How do I best respond?
What are examples of reflective responses? - Correct answer-"You feel
uncomfortable when your friends talk about school." or "You are angry about your
visit being canceled. I'd be upset too." (Relating emotion to action)
What is summarization? - Correct answer-"Here is what I hear you saying, you felt
food at first, but now..." (Summarizing feelings)
What does active listening do? - Correct answer-Helps young people talk our rather
than act out
What is NOT active listening? - Correct answer-It is NOT time consuming
Name some behavior support techniques? - Correct answer-Managing the
environment
Prompting
Caring gesture
©COPYRIGHT 2025, ALL RIGHTS RESERVED 2
