Lewicki, Bruce Barry, David M. Saunders
Chapter 01
1. People all the time.
negotiate
2. The term is used to describe the competitive, win-lose situations such as
haggling over price that happens at yard sale, flea market, or used car lot.
bargaining
Lewicki - Chapter 01 #2
3. Negotiating parties always negotiate by .
choice
Lewicki - Chapter 01 #3
4. There are times when you should negotiate.
not
Lewicki - Chapter 01 #4
5. Successful negotiation involves the management of _ (e.g., the price or the terms
of agreement) and also the resolution of .
tangibles; intangibles
,6. Independent #yparties #yare #yable #yto #ymeet #ytheir #yown without #ythe #yhelp #yand
#y assistance #yof #yothers.
needs
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7. The #ymix #yof #yconvergent #yand #yconflicting #ygoals #ycharacterizes #ymany relationships.
interdependent
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8. The of #ypeople's #ygoals, #yand #ythe of #ythe #ysituation #yin #ywhich #ythey
are #ygoing #yto #ynegotiate, #ystrongly #yshapes #ynegotiation #yprocesses #yand #youtcomes.
#y
interdependence; #ystructure
Lewicki #y- #yChapter #y01 #y#8
9. Whether #yyou #yshould #yor #yshould #ynot #yagree #yon #ysomething #yin #ya #ynegotiation #ydepends
#y entirely #yupon #ythe #yattractiveness #yto #yyou #yof #ythe #ybest #yavailable .
alternative
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10. When #yparties #yare #yinterdependent, #ythey #yhave #yto #yfind #ya #yway #yto their #ydifferences.
resolve
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, 11. Negotiation #yis #ya that #ytransforms #y over # y time.
process
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12. Negotiations #yoften #ybegin #ywith #ystatements #yof #yopening .
positions
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13. When #yone #yparty #yaccepts #ya #ychange #yin #yhis #yor #yher #yposition, #ya has #ybeen #ymade.
concession
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14. Two #yof #ythe #ydilemmas #yin #ymutual #yadjustment #ythat #yall #ynegotiators #yface #yare #ythe #ydilemma #yof
and #ythe #ydilemma #yof .
honesty; # y trust
Lewicki #y- #yChapter #y01 #y#14
15. Most #yactual #ynegotiations #yare #ya #ycombination #yof #yclaiming #yand value #y processes.
creating
Lewicki #y- #yChapter #y01 #y#15