Texas Roadhouse Server Test UPDATED ACTUAL Questions and CORRECT Answers

Texas Roadhouse Server Test UPDATED ACTUAL Questions and
CORRECT Answers

1. What is the Texas Roadhouse story? Hand-cut steaks, fall off the bone ribs, fresh
baked bread, made from scratch side items
and dressings, ice cold beer, and legendary
margaritas

2. What does GROW stand for? guest right of way

3. What is the first time guest program? Identifying and WOWing guests who have
never eaten at Texas Roadhouse

4. Define the term "86" An item is no longer available

5. Define the term "pocket check" An order taken that has not been placed into
the POS and forgotten.

6. What is an example of "full hands in, full Taking dirty dishes back to dish area
hands out"

7. Define the term "flagging" Placing a bev nap in front of a guest to show
they have been greeted

8. What is an example of running side work Refilling Ice, Making Tea, Running plates to
dining room

9. Why is "pre-bussing" so important? All of the above

10. What are the main categories of sales- Suggestive selling, upselling and sharing
manship?

11. Telling the guest your favorite item is an suggestive selling
example of:

12. What is not an example of upselling? refilling drinks

, 13. Why is the pivot point system used?




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