CORRECT Answers
If Lambda and Mu are given you should be able to calcu-
System Utilization
late...
Lambda is Functional products avg. stockout rate
Mu is
divide by 60 to find
multiply by 60 to find
p(rho) is
Functional products
Innovative Products
Functional products have a lifecycle of
Innovative products have a lifecycle of
Functional products have a contribution margin of
Innovative products have a contribution margin of
Functional products have a blank product variety
Innovative products have a blank product variety
Functional products margin of error in prod. forecast
Innovative products margin of error in prod. forecast
, arriva 20%
l rate 20%-60%
servic Low (10-20 per category)
e rate High (often millions per category)
hr=mi 10%
n=sec 40%-100%
sec= 1%-2%
min=h
r
percentage of time a server is busy
long life cycles, low profit margins, predictable
demand,and high service levels (ex. staples that
people buy in a wide range of retail outlets, such
as grocery stores and gas stations; dairy, meat,
logs, toothpaste, oil, gas, basicclothing)
short life cycles, high-profit margins, uncertain
demand,and low service levels (ex. products such as
fashionableclothes and personal computers that
typically have a lifecycle of just a few months;
fashion apparel, high-end computers, expensive
cars, etc.)
over 2
years
3mos
-1yr
5%-
2/5