Edition John R. Schermerhorn Jr., Daniel G.
Bachrach
Chapter 1-18 Answers are at the End of Each Chapter
Ch01: Introducing Management
True/False
1. Intellectual capital is a personal asset for individuals.
Answer: True
Learning Objective: 1.1
Difficulty: Easy
AACSB: Analytical thinking
Bloom‘s Taxonomy: Knowledge
2. Commitment represents one‘s talents or job-relevant capabilities.
Answer: False
Learning Objective: 1.1
Difficulty: Easy
AACSB: Analytical thinking
Bloom‘s Taxonomy: Knowledge
3. A knowledge worker is a person whose physical capabilities are the most critical
assets.
Answer: False
Learning Objective: 1.1
Difficulty: Easy
AACSB: Analytical thinking
Bloom‘s Taxonomy: Knowledge
4. Tech IQ is the ability to use technology and commitment to stay informed about the
latest technological developments.
Answer: True
Learning Objective: 1.1
Difficulty: Easy
AACSB: Information technology
Bloom‘s Taxonomy: Knowledge
5. National boundaries hardly count anymore in the world of business.
1-1
, Answer: True
Learning Objective: 1.1
Difficulty: Easy
AACSB: Diverse and multicultural work environments
Bloom‘s Taxonomy: Knowledge
6. Members of minority groups constitute less than one-third of the U.S. population.
Answer: False
Learning Objective: 1.1
Difficulty: Easy
AACSB: Analytical thinking
Bloom‘s Taxonomy: Knowledge
7. The first leaf in the shamrock organization consists of a core group of ―freelancers‖
and ―independent contractors.‖
Answer: False
Learning Objective: 1.1
Difficulty: Easy
AACSB: Analytical thinking
Bloom‘s Taxonomy: Knowledge
8. In a free-agent economy, people do not change jobs very often.
Answer: False
Learning Objective: 1.1
Difficulty: Easy
AACSB: Analytical thinking
Bloom‘s Taxonomy: Knowledge
9. All organizations are open systems that interact with their environments.
Answer: True
Learning Objective: 1.2
Difficulty: Easy
AACSB: Written and oral communication
Bloom‘s Taxonomy: Knowledge
10. Performance effectiveness is defined as the quantity and quality of outputs relative to
the cost of inputs.
1-2
, Answer: False
Learning Objective: 1.2
Difficulty: Easy
AACSB: Analytical thinking
Bloom‘s Taxonomy: Knowledge
11. Any inefficiency in an organization reduces the cost of production.
Answer: False
Learning Objective: 1.2
Difficulty: Easy
AACSB: Analytical thinking
Bloom‘s Taxonomy: Knowledge
12. Performance efficiency is an output measure of resource cost associated with goal
accomplishment.
Answer: False
Learning Objective: 1.2
Difficulty: Easy
AACSB: Analytical thinking
Bloom‘s Taxonomy: Knowledge
13. In the context of present-day organizational trends, organizations and their members
are networked for intense, real-time communication and coordination.
Answer: True
Learning Objective: 1.2
Difficulty: Moderate
AACSB: Written and oral communication
Bloom‘s Taxonomy: Knowledge
14. A manager is a person who supports, activates, and is responsible for the work of
others.
Answer: True
Learning Objective: 1.3
Difficulty: Easy
AACSB: Analytical thinking
Bloom‘s Taxonomy: Knowledge
1-3
, 15. Middles3managerss3ares3ins3charges3ofs3overseeings3thes3overalls3operation
ss3ofs3ans3organization.
Answer:s3Falses 3 Learn
ings3Objective:s31.3s3Di
fficulty:s3Easy
AACSB:s3Analyticals3thinkings3
Bloom‘ss3Taxonomy:s3Knowled
ge
16. Thes3tops3managerss3ofs3ans3organizations3constitutes3ans3executives3teams3th
ats3iss3nots3accountables3tos3anys3highers3authoritys3ins3thes3organization.
Answer:s3Falses 3 Learn
ings3Objective:s31.3s3Di
fficulty:s3Easy
AACSB:s3Analyticals3thinkings3
Bloom‘ss3Taxonomy:s3Knowled
ge
17. Tops3managerss3ares3supposeds3tos3sets3strategys3ands3leads3ans3organizations3consisten
ts3withs3itss3purposes3ands3mission.
Answer:s3True
Learnings3Objective:s31.
3s3Difficulty:s3Easy
AACSB:s3Analyticals3thinkings3
Bloom‘ss3Taxonomy:s3Knowled
ge
18. Typicals3jobs3titless3fors3middles3managerss3includes3departments3head,s3teams3lea
der,s3ands3supervisor.
Answer:s3Falses 3 Learn
ings3Objective:s31.3s3Di
fficulty:s3Easy
AACSB:s3Analyticals3thinkings3
Bloom‘ss3Taxonomy:s3Knowled
ge
19. Lines3managerss3ares3responsibles3fors3works3thats3makess3as3directs3contributi
ons3tos3ans3organization‘ss3outputs.
Answer:s3True
Learnings3Objective:s31.
3s3Difficulty:s3Easy
1-4