Salesforce Certified Associate - Practice Questions And Answers With
100 Verified Solutions!!
1. *!APPEARED IN THE EXAM!* B
A Salesforce associate wants to add a new related
list of cases to Account. Where should the
associate go to add the related list to Account?
A. Account Record page
B. Page Layout
C. Case Record page
2. *!APPEARED IN THE EXAM!* B
A salesforce associate is excited to find they can
com- bine the challenge of learning new skills
with the chance of winning prizes?
A. Ranks
B. Quests
C. Superbadges
3. A Salesforce associate is creating a report that
needs C to show changes in a value over a series
of point in time. Which type of chart should the
associate add to this report to help visualize these
changes?
A. Donut
B. Scatter
C. Line
4. Get Cloudy Consulting (GCC) provides consulting
ser- C vices to small and medium-sized business in
the finan- cial services space. GCC wants a solution
for customer service where complaints can be
logged through a web form and email. Which
Salesforce solution should GCC use?
A. Commerce Cloud
, Salesforce Certified Associate - Practice Questions And Answers With
100 Verified Solutions!!
B. Experience Cloud
C. Service cloud
5. A Salesforce associate is working from a custom
Con- B tact list view and noticed key information is
missing. What should they do to add the missing
information?
A. Edit sharing settings
B. Select Fields to Display
C. Edit list filters
6. *!APPEARED IN THE EXAM!* B
A Salesforce associate is asked to review all the
objects within their company's instance. They
also need to identify which are custom objects.
Where should the associate go to see this
information?
A. App Launcher
B. Object Manager
C. Global Search
7. What type of relationship do Account and Contact A
objects have?
A. Lookup
B. Self
C. Master-detail
8. *!APPEARED IN THE EXAM!* C
Get Cloudy Consulting gets 90% of its leads from
trade shows. Sales reps create many lead
records during these events, but they often forget
to change the Lead Source field to Trade Show*.
What approach would improve data integrity for
the Lead Source field'
A. Make an assignment rule named Trade Show' to
, Salesforce Certified Associate - Practice Questions And Answers With
100 Verified Solutions!!
only assign leads to sales reps.
B. Set the default value of the Lead Source
field to Trade Show'.
C. Create a validation rule requiring the Lead
Source field to equal Trade Show'.
9. *!APPEARED IN THE EXAM!* B
Get Cloudy Consulting (GCC) wants to migrate to
Salesforce as its business continues to grow.
GCC's needs include: Communicating available
products and service to its prospective
customers Improving its sales pipeline forecast
and management quarterly revenue goals
Offering support to customers through its
website, consider for implementation?
A. Service, Experience, and Marketing
B. Sales, Service, and Marketing
C. Commerce, Service, and Marketing
10. When a sales rep needs to give an additional
discount B for an opportunity, a manager needs to
review and authorize the discount request. What
should be used to lock the record before a
decision is made?
A. Page layout
B. Approval process
C. validation rule
11. *!APPEARED IN THE EXAM!* B
A Salesforce associate wants to connect with
other Salesforce associates in their local area.
Which Sales- force resource allows them to
network and collabo- rate with others based on
role and location?
, Salesforce Certified Associate - Practice Questions And Answers With
100 Verified Solutions!!
A. Salesforce Interest Groups
B. Trailblazer Community Groups
C. Trailblazer Connect
12. *!APPEARED IN THE EXAM!* B
A Salesforce associate has been asked to
identify all contacts that have had interactions
with their com- pany in the last year.What should
the associate do to identify these contacts?
A. Look at the Active field.
B. Look at the last related activity date.
C. Look at the contact's Last Modified Date.
13. *!APPEARED IN THE EXAM!* A
A Salesforce associate wants a visual summary of
op- portunities in a list view. The associate would
like to summarize, filter, and move opportunities
along the pipeline. What should they do to meet
this require- ment?
A. Create an Opportunities Kanban View.
B. Create an Opportunity Summary report.
C. Create an Opportunity List View.
14. A nonprofit organization wants to help ensure resi-
C dents in their area receive health checkups. The
non- profit also wants to ensure resident tracking
history and all data are stored in a way that
complies with local privacy laws. Which Salesforce
cloud solution should help meet these needs?
A. Service Cloud
100 Verified Solutions!!
1. *!APPEARED IN THE EXAM!* B
A Salesforce associate wants to add a new related
list of cases to Account. Where should the
associate go to add the related list to Account?
A. Account Record page
B. Page Layout
C. Case Record page
2. *!APPEARED IN THE EXAM!* B
A salesforce associate is excited to find they can
com- bine the challenge of learning new skills
with the chance of winning prizes?
A. Ranks
B. Quests
C. Superbadges
3. A Salesforce associate is creating a report that
needs C to show changes in a value over a series
of point in time. Which type of chart should the
associate add to this report to help visualize these
changes?
A. Donut
B. Scatter
C. Line
4. Get Cloudy Consulting (GCC) provides consulting
ser- C vices to small and medium-sized business in
the finan- cial services space. GCC wants a solution
for customer service where complaints can be
logged through a web form and email. Which
Salesforce solution should GCC use?
A. Commerce Cloud
, Salesforce Certified Associate - Practice Questions And Answers With
100 Verified Solutions!!
B. Experience Cloud
C. Service cloud
5. A Salesforce associate is working from a custom
Con- B tact list view and noticed key information is
missing. What should they do to add the missing
information?
A. Edit sharing settings
B. Select Fields to Display
C. Edit list filters
6. *!APPEARED IN THE EXAM!* B
A Salesforce associate is asked to review all the
objects within their company's instance. They
also need to identify which are custom objects.
Where should the associate go to see this
information?
A. App Launcher
B. Object Manager
C. Global Search
7. What type of relationship do Account and Contact A
objects have?
A. Lookup
B. Self
C. Master-detail
8. *!APPEARED IN THE EXAM!* C
Get Cloudy Consulting gets 90% of its leads from
trade shows. Sales reps create many lead
records during these events, but they often forget
to change the Lead Source field to Trade Show*.
What approach would improve data integrity for
the Lead Source field'
A. Make an assignment rule named Trade Show' to
, Salesforce Certified Associate - Practice Questions And Answers With
100 Verified Solutions!!
only assign leads to sales reps.
B. Set the default value of the Lead Source
field to Trade Show'.
C. Create a validation rule requiring the Lead
Source field to equal Trade Show'.
9. *!APPEARED IN THE EXAM!* B
Get Cloudy Consulting (GCC) wants to migrate to
Salesforce as its business continues to grow.
GCC's needs include: Communicating available
products and service to its prospective
customers Improving its sales pipeline forecast
and management quarterly revenue goals
Offering support to customers through its
website, consider for implementation?
A. Service, Experience, and Marketing
B. Sales, Service, and Marketing
C. Commerce, Service, and Marketing
10. When a sales rep needs to give an additional
discount B for an opportunity, a manager needs to
review and authorize the discount request. What
should be used to lock the record before a
decision is made?
A. Page layout
B. Approval process
C. validation rule
11. *!APPEARED IN THE EXAM!* B
A Salesforce associate wants to connect with
other Salesforce associates in their local area.
Which Sales- force resource allows them to
network and collabo- rate with others based on
role and location?
, Salesforce Certified Associate - Practice Questions And Answers With
100 Verified Solutions!!
A. Salesforce Interest Groups
B. Trailblazer Community Groups
C. Trailblazer Connect
12. *!APPEARED IN THE EXAM!* B
A Salesforce associate has been asked to
identify all contacts that have had interactions
with their com- pany in the last year.What should
the associate do to identify these contacts?
A. Look at the Active field.
B. Look at the last related activity date.
C. Look at the contact's Last Modified Date.
13. *!APPEARED IN THE EXAM!* A
A Salesforce associate wants a visual summary of
op- portunities in a list view. The associate would
like to summarize, filter, and move opportunities
along the pipeline. What should they do to meet
this require- ment?
A. Create an Opportunities Kanban View.
B. Create an Opportunity Summary report.
C. Create an Opportunity List View.
14. A nonprofit organization wants to help ensure resi-
C dents in their area receive health checkups. The
non- profit also wants to ensure resident tracking
history and all data are stored in a way that
complies with local privacy laws. Which Salesforce
cloud solution should help meet these needs?
A. Service Cloud
