SALES MASTERY EXAM 2025/2026
QUESTIONS AND ANSWERS 100% PASS
Essay Question: Define an objection and give an example - ANS Request for more
information
Price is too high, I love our current supplier
Objections define their area of interest and tell you how to sell them; need to ask my boss
Essay Question: Define a condition and give an example - ANS A VALID reason for not moving
ahead
"we are bankrupt"
The Champions Creed - ANS I am not judged by the number of times I fail, but the number of
times I succeed. And the number of times I succeed is in direct proportion to the number of
times I can fail and keep trying.
What is a Tie-Down? - ANS Question at the end of a statement that confirms they are moving
forward (demands a yes)
Next day shipping is important to you, isn't it?
Quality is important to us all, isn't it?
Ending "wouldn't it?", "shouldn't it?"
What is The Porcupine? - ANS Answering a question with a question to keep control and lead
them to your next close
pg. 1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
, What is an Inverted Tie-Down? - ANS Putting a tie down in FRONT of the sentence for more
warmth
Isn't it a great product?
Wouldn't it be an advantage if.....
What is an Alternative Choice? - ANS Asking 2 questions, which answering one will confirm
they are moving ahead
Do you want it in black or white?
Would you rather do it Thursday or Friday?
6 reasons why people buy (need to know 4) - ANS A need
Fear
Security
Pride of ownership
Keeping up with the Jones'
Self Image
Peer Pressure
What is an Involvement Question? - ANS "Jump over close"
Question customer must ask themselves after they purchase/made their decision
If you ask before purchasing it confirms they are going ahead
Have you cleared a spot for the new lift?
Has this already been budgeted?
Do you have a PO already assigned to this?
Examples of a Tie-Down Tag On? - ANS THEY say it, YOU tie it down
Isn't it?
Aren't you?
Right?
pg. 2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
QUESTIONS AND ANSWERS 100% PASS
Essay Question: Define an objection and give an example - ANS Request for more
information
Price is too high, I love our current supplier
Objections define their area of interest and tell you how to sell them; need to ask my boss
Essay Question: Define a condition and give an example - ANS A VALID reason for not moving
ahead
"we are bankrupt"
The Champions Creed - ANS I am not judged by the number of times I fail, but the number of
times I succeed. And the number of times I succeed is in direct proportion to the number of
times I can fail and keep trying.
What is a Tie-Down? - ANS Question at the end of a statement that confirms they are moving
forward (demands a yes)
Next day shipping is important to you, isn't it?
Quality is important to us all, isn't it?
Ending "wouldn't it?", "shouldn't it?"
What is The Porcupine? - ANS Answering a question with a question to keep control and lead
them to your next close
pg. 1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
, What is an Inverted Tie-Down? - ANS Putting a tie down in FRONT of the sentence for more
warmth
Isn't it a great product?
Wouldn't it be an advantage if.....
What is an Alternative Choice? - ANS Asking 2 questions, which answering one will confirm
they are moving ahead
Do you want it in black or white?
Would you rather do it Thursday or Friday?
6 reasons why people buy (need to know 4) - ANS A need
Fear
Security
Pride of ownership
Keeping up with the Jones'
Self Image
Peer Pressure
What is an Involvement Question? - ANS "Jump over close"
Question customer must ask themselves after they purchase/made their decision
If you ask before purchasing it confirms they are going ahead
Have you cleared a spot for the new lift?
Has this already been budgeted?
Do you have a PO already assigned to this?
Examples of a Tie-Down Tag On? - ANS THEY say it, YOU tie it down
Isn't it?
Aren't you?
Right?
pg. 2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
