MGMT 3000 OA EXAM 1 WITH 100%
CORRECT AND VERIFIED ANSWERS
today's effective managers... (4) - Correct Answer-1. do more with less
2. engage employees hearts, minds, and energy
3. see change as natural
4. inspire vision and cultural values that allow people to create a collaborative and productive workplace
management definition - Correct Answer-the attainment of organizational goals in an effective and
efficient manner through planning, organizing, leading, and controlling organizational resources
who is considered the father of modern business management? - Correct Answer-peter drucker
peter drucker taught that successful leaders should do what? - Correct Answer-put people and ethics
first rather than focusing entirely on profits and rigid rules and work structures
according to peter drucker management is about what? what is management's task? - Correct Answer-
human beings; its task is to make people capable of joint performance/make their strengths effective
and their weaknesses irrelevant
rapid environmental shifts -> impact management (5) - Correct Answer-1. technology (social media,
mobile apps, AI, etc)
2. move to knowledge/information-based economy
3. global market forces
4. growing threat of cybercrime
5. shifting expectations by employees and customers
traditional approach to new competencies: overseeing work - Correct Answer-from controller to enabler
,traditional approach to new competencies: accomplishing tasks - Correct Answer-from supervising
individuals to leading teams
traditional approach to new competencies: managing relationships - Correct Answer-from conflict and
competition to collaboration, including use of social media
traditional approach to new competencies: leading - Correct Answer-from autocratic to empowering,
sometimes bossless
traditional approach to new competencies: designing - Correct Answer-from maintaining stability to
mobilizing for change
what do managers do? (5) - Correct Answer-1. set objectives
2. organize
3. motivate and communicate
4. measure
5. develop people
4 functions of a manager - Correct Answer-planning, organizing, leading, controlling
an organization is a social entity that's... - Correct Answer-goal-directed and deliberately structured
organizational effectiveness - Correct Answer-degree to which the org achieves a stated goal
organizational efficiency - Correct Answer-refers to the amount of resources used to achieve an org goal
high performance - Correct Answer-attainment of org goals by using resources in an efficient and
effective manner
if organizational performance indicates how well a manager is doing their job, is it more important for
the manager to focus on efficiency or effectiveness? - Correct Answer-both are equally important
, 3 management skills - Correct Answer-technical, human, conceptual
technical skills are more relevant in ______ level management - Correct Answer-lower
conceptual skills are not critical at ______ level management but are extremely critical at ______ level
management - Correct Answer-lower; top
does every manager at every level need to have all 3 skills? - Correct Answer-degree of the skills may
vary, but all managers must posses the skills
does the application of management skills stay the same or change as managers move up the hierarchy?
- Correct Answer-change
when you become a manager, you are no longer a ______ but rather the ______ - Correct Answer-
individual performer; manager of others
many new managers expect... - Correct Answer-more freedom to make changes
however, successful new managers... - Correct Answer-build teams and networks
many new managers make the transformation in a... - Correct Answer-trial by fire
3 vertical management types - Correct Answer-1. first-level or supervisory managers
2. middle managers
3. top managers
first-level or supervisory managers - Correct Answer-responsible for production of goods and services
middle managers - Correct Answer-responsible for business units and major departments
CORRECT AND VERIFIED ANSWERS
today's effective managers... (4) - Correct Answer-1. do more with less
2. engage employees hearts, minds, and energy
3. see change as natural
4. inspire vision and cultural values that allow people to create a collaborative and productive workplace
management definition - Correct Answer-the attainment of organizational goals in an effective and
efficient manner through planning, organizing, leading, and controlling organizational resources
who is considered the father of modern business management? - Correct Answer-peter drucker
peter drucker taught that successful leaders should do what? - Correct Answer-put people and ethics
first rather than focusing entirely on profits and rigid rules and work structures
according to peter drucker management is about what? what is management's task? - Correct Answer-
human beings; its task is to make people capable of joint performance/make their strengths effective
and their weaknesses irrelevant
rapid environmental shifts -> impact management (5) - Correct Answer-1. technology (social media,
mobile apps, AI, etc)
2. move to knowledge/information-based economy
3. global market forces
4. growing threat of cybercrime
5. shifting expectations by employees and customers
traditional approach to new competencies: overseeing work - Correct Answer-from controller to enabler
,traditional approach to new competencies: accomplishing tasks - Correct Answer-from supervising
individuals to leading teams
traditional approach to new competencies: managing relationships - Correct Answer-from conflict and
competition to collaboration, including use of social media
traditional approach to new competencies: leading - Correct Answer-from autocratic to empowering,
sometimes bossless
traditional approach to new competencies: designing - Correct Answer-from maintaining stability to
mobilizing for change
what do managers do? (5) - Correct Answer-1. set objectives
2. organize
3. motivate and communicate
4. measure
5. develop people
4 functions of a manager - Correct Answer-planning, organizing, leading, controlling
an organization is a social entity that's... - Correct Answer-goal-directed and deliberately structured
organizational effectiveness - Correct Answer-degree to which the org achieves a stated goal
organizational efficiency - Correct Answer-refers to the amount of resources used to achieve an org goal
high performance - Correct Answer-attainment of org goals by using resources in an efficient and
effective manner
if organizational performance indicates how well a manager is doing their job, is it more important for
the manager to focus on efficiency or effectiveness? - Correct Answer-both are equally important
, 3 management skills - Correct Answer-technical, human, conceptual
technical skills are more relevant in ______ level management - Correct Answer-lower
conceptual skills are not critical at ______ level management but are extremely critical at ______ level
management - Correct Answer-lower; top
does every manager at every level need to have all 3 skills? - Correct Answer-degree of the skills may
vary, but all managers must posses the skills
does the application of management skills stay the same or change as managers move up the hierarchy?
- Correct Answer-change
when you become a manager, you are no longer a ______ but rather the ______ - Correct Answer-
individual performer; manager of others
many new managers expect... - Correct Answer-more freedom to make changes
however, successful new managers... - Correct Answer-build teams and networks
many new managers make the transformation in a... - Correct Answer-trial by fire
3 vertical management types - Correct Answer-1. first-level or supervisory managers
2. middle managers
3. top managers
first-level or supervisory managers - Correct Answer-responsible for production of goods and services
middle managers - Correct Answer-responsible for business units and major departments
