,
,yi
Table of Contents:
yi yi
Unit I: NURSING LEADERSHIP AND MANAGEMENT.
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Chapter 1. Nursing Leadership and Management.
yi yi yi yi yi
Chapter 2. The Healthcare Environment.
yi yi yi yi
Chapter 3. Organizational Behavior and Magnet Hospitals.
yi yi yi yi yi yi
Chapter 4. Basic Clinical Healthcare Economics.
yi yi yi yi yi
Chapter 5. Evidence-Based Health Care.
yi yi yi yi
Chapter 6. Nursing and Healthcare Informatics.
yi yi yi yi yi
Chapter 7. Population Based Healthcare Practice.
yi yi yi yi yi
Unit II: LEADERSHIP AND MANAGEMENT OF THE INTERDISCIPLINARY TEAM.
yi yi yi yi yi yi yi yi
Chapter 8. Personal and Interdisciplinary Communication.
yi yi yi yi yi
Chapter 9. Politics and Consumer Partnerships.
yi yi yi yi yi
Chapter 10. Strategic Planning and organizing Patient Care.
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Chapter 11. Effective Team Building.
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Chapter 12. Power. yi yi
Chapter 13. Change, Innovation, and Conflict Management.
yi yi yi yi yi yi
Unit III: LEADERSHIP AND MANAGEMENT OF PATIENT- CENTERED CARE.
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Chapter 14. Budget Concepts for Patient Care.
yi yi yi yi yi yi
Chapter 15. Effective Staffing. yi yi yi
Chapter 16. Delegation of Patient Care.
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Chapter 17. Organization of Patient Care Management.
yi yi yi yi yi yi
Chapter 18. Time Management and Setting Patient Care Priorities.
yi yi yi yi yi yi yi yi
Chapter 19. Patient and Health Care Education.
yi yi yi yi yi yi
Unit IV: QUALITY IMPROVEMENT OF PATIENT OUTCOMES.
yi yi yi yi yi yi
Chapter 20. Managing Outcomes Using an Organizational Quality Improvement Model.
yi yi yi yi yi yi yi yi yi
Chapter 21. Evidence Based Strategies to Improve Patient Care Outcomes.
yi yi yi yi yi yi yi yi yi
Chapter 22. Decision Making and Critical Thinking.
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Chapter 23. Legal Aspects of Health Care.
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Chapter 24. Ethical Aspects of Health Care.
yi yi yi yi yi yi
Chapter 25. Culture, Generational Differences, and Spirituality.
yi yi yi yi yi yi
Unit V: LEADERSHIP AND MANAGEMENT OF SELF AND THE FUTURE.
yi yi yi yi yi yi yi yi yi
Chapter 26. Collective Bargaining.
yi yi yi
Chapter 27. Career Planning. yi yi yi
Chapter 28. Nursing Job Opportunities.
yi yi yi yi
Chapter 29. Your First Job. yi yi yi yi
Chapter 30. Healthy Living: Balancing Personal and Professional Needs.
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Chapter 31. NCLEX Preparation and Professionalism
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.
,yi
Chapter 1: Nursing Leadership and Management yi yi yi yi yi
MULTIPLE CHOICE yi
1 .According to Henri Fayol, the functions of planning, organizing, coordinating, and controlling
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are considered which aspect of management?
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a. y i Roles
b. y i Process
c. y i Functions
d. y i Taxonomy
ANS: B, The management process includes planning, organizing, coordinating, and controlling. Management roles include
yi yi yi yi yi yi yi yi yi yi yi yi yi
information processing, interpersonal relationships, and decision making. Management functions include planning, organizing,
yi yi yi yi yi yi yi yi yi yi yi
staffing, directing, coordinating, reporting, and budgeting. A taxonomy is a system that orders principles into a grouping or
yi yi yi yi yi yi yi yi yi yi yi yi yi yi yi yi yi
classification.
2 . Which of the following is considered a decisional managerial role?
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a. y i Disseminator
b. y i Figurehead
c. y i Leader
d. y i Entrepreneur
ANS: D, The decisional managerial roles include entrepreneur, disturbance handler, allocator of resources, and negotiator. The
yi yi yi yi yi yi yi yi yi yi yi yi yi yi yi
information processing managerial roles include monitor, disseminator, and spokesperson. The interpersonal managerial roles
yi yi yi yi yi yi yi yi yi yi yi yi
include figurehead, leader, and liaison.
yi yi yi yi
3 .Anurse manager meets regularly with other nurse managers, participates on the organizations
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committees, and attends meetings sponsored by professional organizations in order to manage
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relationships. These activities are considered which function of a manager? yi yi yi yi yi yi yi yi yi
a. y i Informing
b. y i Problem solving yi
c. y i Monitoring
d. y i Networking
ANS: D, The role functions to manage relationships are networking, supporting, developing and mentoring, managing conflict
yi yi yi yi yi yi yi yi yi yi yi yi yi yi yi
and team building, motivating and inspiring, recognizing, and rewarding. The role functions to manage the work are planning and
yi yi yi yi yi yi yi yi yi yi yi yi yi yi yi yi yi yi
organizing, problem solving, clarifying roles and objectives, informing, monitoring, consulting, and delegating.
yi yi yi yi yi yi yi yi yi yi yi
4 .Anurse was recently promoted to a middle-level manager position. The nurses title would most
yi yi yi yi yi yi yi yi yi yi yi yi yi yi yi
likely be which of the following?
yi yi yi yi yi
a. y i First-line manager yi
b. y i Director
c. y i Vice president of patient care services
yi yi yi yi yi
d. y i Chief nurse executive yi yi
ANS: B, Amiddle-level manager is called a director. Alow managerial- level job is called the first-line manager.A nurse in an
yi yi yi yi yi yi yi yi yi yi yi yi yi yi yi yi yi yi yi yi yi yi
executive level role is called a chief nurse executive or vice president of patient care services.
yi yi yi yi yi yi yi yi yi yi yi yi yi yi yi
5 .Anurse manager who uses Frederick Taylors scientific management approach, would most likely
yi yi yi yi yi yi yi yi yi yi yi yi yi
focus on which of the following?
yi yi yi yi yi
,yi
Table of Contents:
yi yi
Unit I: NURSING LEADERSHIP AND MANAGEMENT.
yi yi yi yi yi
Chapter 1. Nursing Leadership and Management.
yi yi yi yi yi
Chapter 2. The Healthcare Environment.
yi yi yi yi
Chapter 3. Organizational Behavior and Magnet Hospitals.
yi yi yi yi yi yi
Chapter 4. Basic Clinical Healthcare Economics.
yi yi yi yi yi
Chapter 5. Evidence-Based Health Care.
yi yi yi yi
Chapter 6. Nursing and Healthcare Informatics.
yi yi yi yi yi
Chapter 7. Population Based Healthcare Practice.
yi yi yi yi yi
Unit II: LEADERSHIP AND MANAGEMENT OF THE INTERDISCIPLINARY TEAM.
yi yi yi yi yi yi yi yi
Chapter 8. Personal and Interdisciplinary Communication.
yi yi yi yi yi
Chapter 9. Politics and Consumer Partnerships.
yi yi yi yi yi
Chapter 10. Strategic Planning and organizing Patient Care.
yi yi yi yi yi yi yi
Chapter 11. Effective Team Building.
yi yi yi yi
Chapter 12. Power. yi yi
Chapter 13. Change, Innovation, and Conflict Management.
yi yi yi yi yi yi
Unit III: LEADERSHIP AND MANAGEMENT OF PATIENT- CENTERED CARE.
yi yi yi yi yi yi yi yi
Chapter 14. Budget Concepts for Patient Care.
yi yi yi yi yi yi
Chapter 15. Effective Staffing. yi yi yi
Chapter 16. Delegation of Patient Care.
yi yi yi yi yi
Chapter 17. Organization of Patient Care Management.
yi yi yi yi yi yi
Chapter 18. Time Management and Setting Patient Care Priorities.
yi yi yi yi yi yi yi yi
Chapter 19. Patient and Health Care Education.
yi yi yi yi yi yi
Unit IV: QUALITY IMPROVEMENT OF PATIENT OUTCOMES.
yi yi yi yi yi yi
Chapter 20. Managing Outcomes Using an Organizational Quality Improvement Model.
yi yi yi yi yi yi yi yi yi
Chapter 21. Evidence Based Strategies to Improve Patient Care Outcomes.
yi yi yi yi yi yi yi yi yi
Chapter 22. Decision Making and Critical Thinking.
yi yi yi yi yi yi
Chapter 23. Legal Aspects of Health Care.
yi yi yi yi yi yi
Chapter 24. Ethical Aspects of Health Care.
yi yi yi yi yi yi
Chapter 25. Culture, Generational Differences, and Spirituality.
yi yi yi yi yi yi
Unit V: LEADERSHIP AND MANAGEMENT OF SELF AND THE FUTURE.
yi yi yi yi yi yi yi yi yi
Chapter 26. Collective Bargaining.
yi yi yi
Chapter 27. Career Planning. yi yi yi
Chapter 28. Nursing Job Opportunities.
yi yi yi yi
Chapter 29. Your First Job. yi yi yi yi
Chapter 30. Healthy Living: Balancing Personal and Professional Needs.
yi yi yi yi yi yi yi yi
Chapter 31. NCLEX Preparation and Professionalism
yi yi yi yi yi
.
,yi
Chapter 1: Nursing Leadership and Management yi yi yi yi yi
MULTIPLE CHOICE yi
1 .According to Henri Fayol, the functions of planning, organizing, coordinating, and controlling
yi yi yi yi yi yi yi yi yi yi yi yi
are considered which aspect of management?
yi yi yi yi yi
a. y i Roles
b. y i Process
c. y i Functions
d. y i Taxonomy
ANS: B, The management process includes planning, organizing, coordinating, and controlling. Management roles include
yi yi yi yi yi yi yi yi yi yi yi yi yi
information processing, interpersonal relationships, and decision making. Management functions include planning, organizing,
yi yi yi yi yi yi yi yi yi yi yi
staffing, directing, coordinating, reporting, and budgeting. A taxonomy is a system that orders principles into a grouping or
yi yi yi yi yi yi yi yi yi yi yi yi yi yi yi yi yi
classification.
2 . Which of the following is considered a decisional managerial role?
yi yi yi yi yi yi yi yi yi yi
a. y i Disseminator
b. y i Figurehead
c. y i Leader
d. y i Entrepreneur
ANS: D, The decisional managerial roles include entrepreneur, disturbance handler, allocator of resources, and negotiator. The
yi yi yi yi yi yi yi yi yi yi yi yi yi yi yi
information processing managerial roles include monitor, disseminator, and spokesperson. The interpersonal managerial roles
yi yi yi yi yi yi yi yi yi yi yi yi
include figurehead, leader, and liaison.
yi yi yi yi
3 .Anurse manager meets regularly with other nurse managers, participates on the organizations
yi yi yi yi yi yi yi yi yi yi yi yi yi
committees, and attends meetings sponsored by professional organizations in order to manage
yi yi yi yi yi yi yi yi yi yi yi
relationships. These activities are considered which function of a manager? yi yi yi yi yi yi yi yi yi
a. y i Informing
b. y i Problem solving yi
c. y i Monitoring
d. y i Networking
ANS: D, The role functions to manage relationships are networking, supporting, developing and mentoring, managing conflict
yi yi yi yi yi yi yi yi yi yi yi yi yi yi yi
and team building, motivating and inspiring, recognizing, and rewarding. The role functions to manage the work are planning and
yi yi yi yi yi yi yi yi yi yi yi yi yi yi yi yi yi yi
organizing, problem solving, clarifying roles and objectives, informing, monitoring, consulting, and delegating.
yi yi yi yi yi yi yi yi yi yi yi
4 .Anurse was recently promoted to a middle-level manager position. The nurses title would most
yi yi yi yi yi yi yi yi yi yi yi yi yi yi yi
likely be which of the following?
yi yi yi yi yi
a. y i First-line manager yi
b. y i Director
c. y i Vice president of patient care services
yi yi yi yi yi
d. y i Chief nurse executive yi yi
ANS: B, Amiddle-level manager is called a director. Alow managerial- level job is called the first-line manager.A nurse in an
yi yi yi yi yi yi yi yi yi yi yi yi yi yi yi yi yi yi yi yi yi yi
executive level role is called a chief nurse executive or vice president of patient care services.
yi yi yi yi yi yi yi yi yi yi yi yi yi yi yi
5 .Anurse manager who uses Frederick Taylors scientific management approach, would most likely
yi yi yi yi yi yi yi yi yi yi yi yi yi
focus on which of the following?
yi yi yi yi yi
