TEST BANK for Operations Management Creating Value Along the Supply Chain, 11th Edition by Russell and Taylor Verified Chapters 1-17, Complete

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Operations Management Creating Value
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kAlong the Supply Chain, 11th Edition
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(Russell)Verified Chapters 1 - 17, Complete
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Operations Management Creating Value Along the Supply Chain
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,TABLE OF CONTENTS K K




1 Introduction to Operations and Supply Chain Management
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2 Quality Management
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3 Statistical Process Control
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S3 Operational Decision-Making Tools: Acceptance Sampling
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4 Product Design
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5 Service Design
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6 Processes and Technology
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7 Capacity and Facilities Design
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S7 Operational Decision-Making Tools: Facility Location Models
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8 Human Resources
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S8 Operational Decision-Making Tools: Work Measurement
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9 Project Management
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10 Supply Chain Management Strategy and Design
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11 Global Supply Chain Procurement and Distribution
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S11 Operational Decision-Making Tools: Transportation and Transshipment Models
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12 Forecasting
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13 Inventory Management
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S13 Operational Decision-Making Tools: Simulation
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14 Sales and Operations Planning
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S14 Operational Decision-Making Tools: Linear Programming
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15 Resource Planning Systems
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16 Lean Production Systems
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17 Scheduling
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Operations Management Creating Value Along the Supply Chain
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, Operations Management Creating Value Along the Supply Chain 11th
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EditionRoberta S. Russell, Bernard W. Taylor k k k k k k k




Concept Check Questions for Learning Objectives k k k k k


Chapter 1 – Introduction to Operations and Supply Chain Management
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The Operations Function
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1. The operations function interacts with
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a. Marketing
b. Suppliers
c. Human resources k


d. Finance
e. All of the above k k k




Difficulty:
EasyAnswer:
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d
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2. Operations is often described as k k k k


a. the creative core of an organization k k k k k


b. a transformation processk k


c. the source of firm profitability k k k k


d. all of the above k k k




Difficulty:
EasyAnswer: b
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The Evolution of Operations and Supply Chain Management
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1. k helped to enable the Industrial Revolution.
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a. Linear programming k


b. Quality circles k


c. Interchangeable parts k


d. The Internet k




Difficulty:
EasyAnswer: c
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2. The Principles of Scientific Management were proposed by
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a. Adam Smith k


b. Henry Ford k


c. Frederick Taylor k



Operations Management Creating Value Along the Supply Chain k k k k k k k

, d. Elton Mayo k




Difficulty:
EasyAnswer: c
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3. Supply chain management emerged as
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a. companies started to outsource production k k k k


b. the number of suppliers for each company grew
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c. globalization expanded the reach of suppliers and customers k k k k k k k


d. all of the above k k k




Difficulty:
EasyAnswer:
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d
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4. The quality revolution was brought to us by
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a. Germany
b. Japan
c. China
d. Mexico

Difficulty:
EasyAnswer: b
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Globalization
1. Globalization has grown rapidly due to k k k k k


a. World trade agreements k k


b. The Internet k


c. Outsourcing
d. All of the above k k k




Difficulty:
EasyAnswer:
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d
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2. Which of the following countries has the highest hourly wage rate?
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a. Norway
b. U.S.
c. Germany
d. South Korea k




Difficulty:
ModerateAnswer: a
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Operations Management Creating Value Along the Supply Chain
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