MANAGEMENT / GLOSSARY
1 of 149
Definition
The physical location of all facilities, including warehouses, factories,
and retail locations.
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Infrastructure Process Layout
Facility Location Inventory
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2 of 149
Definition
A tool for translating the voice of the customer into
specific technical requirements.
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Radio Frequency
Identification (RFID) Electronic Data Interchange (edi)
Sales and Operations Quality Function
Planning (S&OP) Deployment (QFD)
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3 of 149
Definition
An entity that provides some combinations of logistics
services to their customers.
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Supply Chain Management (SCM)
, Inventory Management System
(IMS)
Distribution Network Provider
Third-Party Logistics (3PL) (DNP)
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4 of 149
Definition
An element of Lean that allows workers to "stop the
line" when discovering production problems.
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Gemba Jidoka
Owmm Kaizen
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5 of 149
Definition
A layout design where similar processes are grouped
together.
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, Modular Layout Process Layout
Facility Layout Free-form Layout
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6 of 149
Definition
Includes employee satisfaction, improved stakeholder
relationships, reduced regulatory intervention, reduced
risk, and increased
organizational learning.
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Organizational Customer-related
Payoffs of Payoffs of sustainability
sustainability
Trade Agreements Operational Payoffs of sustainability
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