C208 Final assessment UPDATED ACTUAL Questions and
CORRECT Answers
Study online at https://quizlet.com/_d1wtkm
1. Which stage in Kurt Lewin's change model in- a)Unfreezing
volves changes being institutionalized in the b)Changing
corporate culture? c)Freezing
d)Refreezing
D
2. Which of the following does not characterize a)Delegation
the management style known as empower- b) Use of teams
ment? c) Reliance on hierarchy
d) Autonomy of workers
C
3. What is the first step in John Kot- a) Form a guiding coalition
ter's eight-step process for transformational b) Create a vision
change? c) Establish a sense of urgency
d) Empower others to act
C
4. Which of the following is not an explanation a) Defensive managers who create an ex-
for why people resist change at work? pectation of negative change.
b) Fear of change that will hurt them
through layoffs, unpleasant new respon-
sibilities.
c) Resentment over being forced to ac-
cept change.
d) Management has explained and
demonstrated the need for change.
D
, C208 Final assessment UPDATED ACTUAL Questions and
CORRECT Answers
5. Studydoes
Why online at John
https://quizlet.com/_d1wtkm
Kotter advocate creating a) They help to create a feeling of
"short-term wins" in his eight-step process progress as well as an opportunity to re-
for change? ward employees.
b) They justify the change effort for senior
management.
c) They allow old ways to be retired.
d) None of the above
A
6. The development of the Internet is an exam- a) common innovation
ple of . b) incremental innovation
c) semi-radical innovation
d) radical innovation
D
7. Which stage in Kurt Lewin's change model a) Unfreezing
involves people employing new skills and at- b) Refreezing
titudes and being rewarded by the organiza- c) Changing
tion for doing so? d) None of the above
B
8. Which of the following is not one of the four a) Do the right thing and do it well.
stages of change in the Black and Gregersen b) Discover that the right thing is now the
model? wrong thing.
c) Do the new right thing, and do it fairly
well at first.
d) Eventually do the new right thing well.
C
CORRECT Answers
Study online at https://quizlet.com/_d1wtkm
1. Which stage in Kurt Lewin's change model in- a)Unfreezing
volves changes being institutionalized in the b)Changing
corporate culture? c)Freezing
d)Refreezing
D
2. Which of the following does not characterize a)Delegation
the management style known as empower- b) Use of teams
ment? c) Reliance on hierarchy
d) Autonomy of workers
C
3. What is the first step in John Kot- a) Form a guiding coalition
ter's eight-step process for transformational b) Create a vision
change? c) Establish a sense of urgency
d) Empower others to act
C
4. Which of the following is not an explanation a) Defensive managers who create an ex-
for why people resist change at work? pectation of negative change.
b) Fear of change that will hurt them
through layoffs, unpleasant new respon-
sibilities.
c) Resentment over being forced to ac-
cept change.
d) Management has explained and
demonstrated the need for change.
D
, C208 Final assessment UPDATED ACTUAL Questions and
CORRECT Answers
5. Studydoes
Why online at John
https://quizlet.com/_d1wtkm
Kotter advocate creating a) They help to create a feeling of
"short-term wins" in his eight-step process progress as well as an opportunity to re-
for change? ward employees.
b) They justify the change effort for senior
management.
c) They allow old ways to be retired.
d) None of the above
A
6. The development of the Internet is an exam- a) common innovation
ple of . b) incremental innovation
c) semi-radical innovation
d) radical innovation
D
7. Which stage in Kurt Lewin's change model a) Unfreezing
involves people employing new skills and at- b) Refreezing
titudes and being rewarded by the organiza- c) Changing
tion for doing so? d) None of the above
B
8. Which of the following is not one of the four a) Do the right thing and do it well.
stages of change in the Black and Gregersen b) Discover that the right thing is now the
model? wrong thing.
c) Do the new right thing, and do it fairly
well at first.
d) Eventually do the new right thing well.
C
