WGU Change Management and Innovation - C208 assessment v2UPDATED
ACTUAL Questions and CORRECT Answers
1. Which stage in Kurt Lewin's change model in- Refreezing
volves changes being institutionalized in the cor-
porate culture?
2. Which of the following does not characterize the Reliance on hierarchy
management style known as empowerment?
3. What is the first step in John Kotter's eight-step Establish a sense of urgency
process for transformational change?
4. Which of the following is not an explanation for Management has explained and
why people resist change at work? demonstrated the need for change.
5. Why does John Kotter advocate creating They help to create a feeling of
"short-term wins" in his eight-step process for progress as well as an opportunity
change? to reward employees
6. The development of the Internet is an example radical innovation
of
7. Which stage in Kurt Lewin's change model in- Refreezing
volves people employing new skills and attitudes
and being rewarded by the organization for do-
ing so?
8. Which of the following is not one of the four Do the new right thing, and do it
stages of change in the Black and Gregersen fairly well at first
model?
9. Sustaining organizational change through con- Reinforcement
tinued focus occurs during which step in the AD-
KAR model?
, 10. Revolutionary
2/7
ACTUAL Questions and CORRECT Answers
1. Which stage in Kurt Lewin's change model in- Refreezing
volves changes being institutionalized in the cor-
porate culture?
2. Which of the following does not characterize the Reliance on hierarchy
management style known as empowerment?
3. What is the first step in John Kotter's eight-step Establish a sense of urgency
process for transformational change?
4. Which of the following is not an explanation for Management has explained and
why people resist change at work? demonstrated the need for change.
5. Why does John Kotter advocate creating They help to create a feeling of
"short-term wins" in his eight-step process for progress as well as an opportunity
change? to reward employees
6. The development of the Internet is an example radical innovation
of
7. Which stage in Kurt Lewin's change model in- Refreezing
volves people employing new skills and attitudes
and being rewarded by the organization for do-
ing so?
8. Which of the following is not one of the four Do the new right thing, and do it
stages of change in the Black and Gregersen fairly well at first
model?
9. Sustaining organizational change through con- Reinforcement
tinued focus occurs during which step in the AD-
KAR model?
, 10. Revolutionary
2/7
