EPIC CADENCE 201 ACTUAL EXAM QUESTIONS WITH COMPLETE SOLUTION GUIDE)
(MULTIPLE CHOICES) (A+ GRADED 100% VERIFIED) LATEST VERSION 2026
Question 1
What is the primary definition of system-guided scheduling in Epic Cadence?
A) A manual process where schedulers use paper maps to find clinics.
B) A method that helps both directly employed schedulers and patients efficiently find the right
solution for a patient's needs.
C) A tool used exclusively by clinicians to document office visits.
D) A billing module used to calculate the cost of procedures before scheduling.
E) A security setting that prevents unauthorized users from viewing the schedule.
Correct Answer: B) A method that helps both directly employed schedulers and patients
efficiently find the right solution for a patient's needs.
Rationale: System-guided scheduling is designed to streamline the workflow by using logic
and rules to guide the user (or patient) to the most appropriate appointment slot, provider,
and location based on specific clinical or administrative requirements.
Question 2
How does system-guided scheduling primarily benefit staff schedulers?
A) It increases the amount of time they spend on the phone with each patient.
B) It requires them to attend more training sessions on complex medical terminology.
C) It reduces the need to memorize or reference complex scheduling rules, resulting in more
accurate scheduling.
D) It eliminates the need for schedulers to have security access to the system.
E) It allows them to bypass the check-in process entirely.
Correct Answer: C) It reduces the need to memorize or reference complex scheduling rules,
resulting in more accurate scheduling.
Rationale: By embedding scheduling rules (like provider preferences or prep instructions)
into the system's logic, the software prompts the user, reducing human error and the
cognitive load of remembering specific clinic requirements.
Question 3
Which Epic feature supports patient self-service scheduling through system-guided logic?
A) MyChart Bedside
B) Fast Pass and Online Scheduling
C) Resolute Professional Billing
D) Prelude Registration
E) Willow Inpatient
Correct Answer: B) Fast Pass and Online Scheduling
Rationale: Fast Pass and Online Scheduling allow patients to interact directly with the
scheduling system. System-guided logic ensures that the slots the patient sees are
appropriate for their specific needs without requiring staff intervention.
, 2
Question 4
Which of the following is a direct outcome of utilizing system-guided scheduling for patients?
A) Increased wait times at the clinic during check-in.
B) A higher rate of no-shows due to automated processes.
C) Fewer late cancels and no-shows, and allowing patients to initiate their own healthcare.
D) Mandatory use of MyChart for all appointment types.
E) Higher costs for elective procedures.
Correct Answer: C) Fewer late cancels and no-shows, and allowing patients to initiate their
own healthcare.
Rationale: When patients can pick their own times and the system ensures the rules are
followed, the likelihood of a conflict or misunderstanding decreases, which improves the
"show rate" and empowers the patient.
Question 5
In Epic’s organizational hierarchy, what does the "Facility" (EAF 1) record represent?
A) A single clinic department within a hospital.
B) The physical room where a patient is seen.
C) Your entire healthcare organization.
D) The physician’s billing group.
E) The state in which the hospital operates.
Correct Answer: C) Your entire healthcare organization.
Rationale: The Facility record is the top level of the hierarchy. Every organization has
exactly one Facility record, and all other records (Service Areas, Locations, Departments)
fall under it.
Question 6
How many Facility records will a single healthcare organization typically have in Epic?
A) One per hospital building.
B) One per state of operation.
C) Only one facility record per organization.
D) One for every revenue location.
E) An unlimited number based on patient volume.
Correct Answer: C) Only one facility record per organization.
Rationale: Epic's structure is built on a single-facility model per "Install." This ensures that
organization-wide settings are applied consistently across all entities.
Question 7
What does a "Service Area" (EAF 1) represent in the Epic structure?
A) The geographic region where a patient lives.
B) Separate distinct business entities within an organization.
C) The specialty of the physician (e.g., Pediatrics).
(MULTIPLE CHOICES) (A+ GRADED 100% VERIFIED) LATEST VERSION 2026
Question 1
What is the primary definition of system-guided scheduling in Epic Cadence?
A) A manual process where schedulers use paper maps to find clinics.
B) A method that helps both directly employed schedulers and patients efficiently find the right
solution for a patient's needs.
C) A tool used exclusively by clinicians to document office visits.
D) A billing module used to calculate the cost of procedures before scheduling.
E) A security setting that prevents unauthorized users from viewing the schedule.
Correct Answer: B) A method that helps both directly employed schedulers and patients
efficiently find the right solution for a patient's needs.
Rationale: System-guided scheduling is designed to streamline the workflow by using logic
and rules to guide the user (or patient) to the most appropriate appointment slot, provider,
and location based on specific clinical or administrative requirements.
Question 2
How does system-guided scheduling primarily benefit staff schedulers?
A) It increases the amount of time they spend on the phone with each patient.
B) It requires them to attend more training sessions on complex medical terminology.
C) It reduces the need to memorize or reference complex scheduling rules, resulting in more
accurate scheduling.
D) It eliminates the need for schedulers to have security access to the system.
E) It allows them to bypass the check-in process entirely.
Correct Answer: C) It reduces the need to memorize or reference complex scheduling rules,
resulting in more accurate scheduling.
Rationale: By embedding scheduling rules (like provider preferences or prep instructions)
into the system's logic, the software prompts the user, reducing human error and the
cognitive load of remembering specific clinic requirements.
Question 3
Which Epic feature supports patient self-service scheduling through system-guided logic?
A) MyChart Bedside
B) Fast Pass and Online Scheduling
C) Resolute Professional Billing
D) Prelude Registration
E) Willow Inpatient
Correct Answer: B) Fast Pass and Online Scheduling
Rationale: Fast Pass and Online Scheduling allow patients to interact directly with the
scheduling system. System-guided logic ensures that the slots the patient sees are
appropriate for their specific needs without requiring staff intervention.
, 2
Question 4
Which of the following is a direct outcome of utilizing system-guided scheduling for patients?
A) Increased wait times at the clinic during check-in.
B) A higher rate of no-shows due to automated processes.
C) Fewer late cancels and no-shows, and allowing patients to initiate their own healthcare.
D) Mandatory use of MyChart for all appointment types.
E) Higher costs for elective procedures.
Correct Answer: C) Fewer late cancels and no-shows, and allowing patients to initiate their
own healthcare.
Rationale: When patients can pick their own times and the system ensures the rules are
followed, the likelihood of a conflict or misunderstanding decreases, which improves the
"show rate" and empowers the patient.
Question 5
In Epic’s organizational hierarchy, what does the "Facility" (EAF 1) record represent?
A) A single clinic department within a hospital.
B) The physical room where a patient is seen.
C) Your entire healthcare organization.
D) The physician’s billing group.
E) The state in which the hospital operates.
Correct Answer: C) Your entire healthcare organization.
Rationale: The Facility record is the top level of the hierarchy. Every organization has
exactly one Facility record, and all other records (Service Areas, Locations, Departments)
fall under it.
Question 6
How many Facility records will a single healthcare organization typically have in Epic?
A) One per hospital building.
B) One per state of operation.
C) Only one facility record per organization.
D) One for every revenue location.
E) An unlimited number based on patient volume.
Correct Answer: C) Only one facility record per organization.
Rationale: Epic's structure is built on a single-facility model per "Install." This ensures that
organization-wide settings are applied consistently across all entities.
Question 7
What does a "Service Area" (EAF 1) represent in the Epic structure?
A) The geographic region where a patient lives.
B) Separate distinct business entities within an organization.
C) The specialty of the physician (e.g., Pediatrics).
