SALESFORCE ADMIN-201
EXAM QUESTIONS AND ANSWERS
1. What should a system administrator use to disable access to
a custom application for a group of users?
A. Profiles
B. Sharing rules
C. Web tabs
D. Page layouts - correct answer- A. Profiles
2. Universal Containers needs to track the manufacturer and
model for specific car companies. How can the system
administrator ensure that the manufacturer selected influences
the values available for the model?
A. Create the manufacturer field as a dependent picklist and
the model as a controlling picklist.
B. Create a lookup field from the manufacturer object to the
model object.
C. Create the manufacturer field as a controlling picklist and the
model as a dependent picklist.
D. Create a multi-select picklist field that includes both
manufacturers and models. - correct answer- C. Create the
manufacturer field as a controlling picklist and the model as a
dependent picklist.
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3. Sales representatives at Universal Containers need
assistance from product managers when selling certain
products. Product managers do not have access to
opportunities, but need to gain access when they are assisting
with a specific deal. How can a system administrator
accomplish this?
A. Notify the product manager using opportunity update
reminders.
B. Enable opportunity teams and allow users to add the product
manager.
C. Use similar opportunities to show opportunities related to the
product manager.
D. Enable account teams and allow users to add the product
manager. - correct answer- B. Enable opportunity teams and
allow users to add the product manager.
4. What should a system administrator consider before
importing a set of records into Salesforce? (There are two
correct answers.)
A. The import file should include a record owner for each
record.
B. Currency field values will default to the personal currency of
the record owner.