Salesforce Certified Associate - Practice
Questions with correct Answers (A+
GRADED 100% VERIFIED) 2025/2026
*!APPEARED IN THE EXAM!*
A company uses an online form and emails customers. What Salesforce cloud
should it implement?
A. Sales Cloud
B. Service Cloud
C. Sustainability Cloud - ANSWER: B
*!APPEARED IN THE EXAM!*
A company wants to spread awareness about its products, have an online customer
portal, and support customers with the issues they bring up. What Salesforce Clouds
should they use?
A. Experience, Sales, Service
B. Nonprofit, Experience, Service
C. Marketing, Service, Experience - ANSWER: C
*!APPEARED IN THE EXAM!*
A hospital is looking into using Salesforce. What Salesforce cloud would best suit
their needs?
A. Health Cloud
B. Hospital Cloud
C. Service Cloud - ANSWER: A
*!APPEARED IN THE EXAM!*
A manager can see all of the records owned by their team, but not records owned by
other teams. How is access to the records being controlled?
A. Permission Sets
B. Role Hierarchy
C. Profiles - ANSWER: B
*!APPEARED IN THE EXAM!*
A sales manager requests a report that shows total opportunity amounts grouped by:
- Small opportunities -> Amount is less than $50,000.
- Medium opportunities -> Amount is between $50,000 and 5100,000.
- Large opportunities -> Amount is more than $100,000.
How should the Salesforce associate create a field to show the amount as described
above?
A. Create a bucket field off of Amount.
,B. Create a custom field in Setup.
C. Create a formula field off of Amount. - ANSWER: A
*!APPEARED IN THE EXAM!*
A Salesforce associate at Get Cloudy Consulting needs a list of all active contacts
grouped by Account. What is the first step in building this report?
A. Create a Contacts report with a filter on Account.
B. Create a joined report with accounts and contacts.
C. Create a new report using the Contacts & Accounts report type. - ANSWER: C
*!APPEARED IN THE EXAM!*
A Salesforce associate deletes an Account of a company that recently went out of
business. Which other related records are automatically deleted?
A. Any related cases
B. Any related leads
C. Any related opportunities - ANSWER: C
*!APPEARED IN THE EXAM!*
A Salesforce associate frequently views multiple reports located in different folders.
What is an efficient way to navigate to reports quickly?
A. Add each report to the browser's bookmark
B. Add the report to their personal home page
C. Add the reports to My Favourites - ANSWER: C
*!APPEARED IN THE EXAM!*
A Salesforce associate has been asked to identify all contacts that have had
interactions with their company in the last year.What should the associate do to
identify these contacts?
A. Look at the Active field.
B. Look at the last related activity date.
C. Look at the contact's Last Modified Date. - ANSWER: B
*!APPEARED IN THE EXAM!*
A Salesforce associate is asked to review all the objects within their company's
instance. They also need to identify which are custom objects. Where should the
associate go to see this information?
A. App Launcher
B. Object Manager
C. Global Search - ANSWER: B
*!APPEARED IN THE EXAM!*
A salesforce associate is excited to find they can combine the challenge of learning
new skills with the chance of winning prizes?
A. Ranks
, B. Quests
C. Superbadges - ANSWER: B
*!APPEARED IN THE EXAM!*
A Salesforce associate tries to create a new user in a sandbox using
Astrogetdoudy.org as the username and it fails.
What is the problem with creating the Astro3getcloudy.org' username?
A. Salesforce usernames must include the user s full name and be formatted like an
email address.
B. Salesforce usernames must be unique across all Salesforce orgs and that one is
already in use.
C. Salesforce usernames must be formatted like an email address with .com at the
end. - ANSWER: B
*!APPEARED IN THE EXAM!*
A Salesforce associate wants a visual summary of opportunities in a list view. The
associate would like to summarize, filter, and move opportunities along the pipeline.
What should they do to meet this requirement?
A. Create an Opportunities Kanban View.
B. Create an Opportunity Summary report.
C. Create an Opportunity List View. - ANSWER: A
*!APPEARED IN THE EXAM!*
A Salesforce associate wants to add a new related list of cases to Account. Where
should the associate go to add the related list to Account?
A. Account Record page
B. Page Layout
C. Case Record page - ANSWER: B
*!APPEARED IN THE EXAM!*
A Salesforce associate wants to connect with other Salesforce associates in their
local area. Which Salesforce resource allows them to network and collaborate with
others based on role and location?
A. Salesforce Interest Groups
B. Trailblazer Community Groups
C. Trailblazer Connect - ANSWER: B
*!APPEARED IN THE EXAM!*
A Salesforce associate wants to refresh a report and email it to an executive team
each week.
Which functionality of Salesforce Reports should the associate use?
A. Refresh
B. Notifications
C. Subscriptions - ANSWER: C
Questions with correct Answers (A+
GRADED 100% VERIFIED) 2025/2026
*!APPEARED IN THE EXAM!*
A company uses an online form and emails customers. What Salesforce cloud
should it implement?
A. Sales Cloud
B. Service Cloud
C. Sustainability Cloud - ANSWER: B
*!APPEARED IN THE EXAM!*
A company wants to spread awareness about its products, have an online customer
portal, and support customers with the issues they bring up. What Salesforce Clouds
should they use?
A. Experience, Sales, Service
B. Nonprofit, Experience, Service
C. Marketing, Service, Experience - ANSWER: C
*!APPEARED IN THE EXAM!*
A hospital is looking into using Salesforce. What Salesforce cloud would best suit
their needs?
A. Health Cloud
B. Hospital Cloud
C. Service Cloud - ANSWER: A
*!APPEARED IN THE EXAM!*
A manager can see all of the records owned by their team, but not records owned by
other teams. How is access to the records being controlled?
A. Permission Sets
B. Role Hierarchy
C. Profiles - ANSWER: B
*!APPEARED IN THE EXAM!*
A sales manager requests a report that shows total opportunity amounts grouped by:
- Small opportunities -> Amount is less than $50,000.
- Medium opportunities -> Amount is between $50,000 and 5100,000.
- Large opportunities -> Amount is more than $100,000.
How should the Salesforce associate create a field to show the amount as described
above?
A. Create a bucket field off of Amount.
,B. Create a custom field in Setup.
C. Create a formula field off of Amount. - ANSWER: A
*!APPEARED IN THE EXAM!*
A Salesforce associate at Get Cloudy Consulting needs a list of all active contacts
grouped by Account. What is the first step in building this report?
A. Create a Contacts report with a filter on Account.
B. Create a joined report with accounts and contacts.
C. Create a new report using the Contacts & Accounts report type. - ANSWER: C
*!APPEARED IN THE EXAM!*
A Salesforce associate deletes an Account of a company that recently went out of
business. Which other related records are automatically deleted?
A. Any related cases
B. Any related leads
C. Any related opportunities - ANSWER: C
*!APPEARED IN THE EXAM!*
A Salesforce associate frequently views multiple reports located in different folders.
What is an efficient way to navigate to reports quickly?
A. Add each report to the browser's bookmark
B. Add the report to their personal home page
C. Add the reports to My Favourites - ANSWER: C
*!APPEARED IN THE EXAM!*
A Salesforce associate has been asked to identify all contacts that have had
interactions with their company in the last year.What should the associate do to
identify these contacts?
A. Look at the Active field.
B. Look at the last related activity date.
C. Look at the contact's Last Modified Date. - ANSWER: B
*!APPEARED IN THE EXAM!*
A Salesforce associate is asked to review all the objects within their company's
instance. They also need to identify which are custom objects. Where should the
associate go to see this information?
A. App Launcher
B. Object Manager
C. Global Search - ANSWER: B
*!APPEARED IN THE EXAM!*
A salesforce associate is excited to find they can combine the challenge of learning
new skills with the chance of winning prizes?
A. Ranks
, B. Quests
C. Superbadges - ANSWER: B
*!APPEARED IN THE EXAM!*
A Salesforce associate tries to create a new user in a sandbox using
Astrogetdoudy.org as the username and it fails.
What is the problem with creating the Astro3getcloudy.org' username?
A. Salesforce usernames must include the user s full name and be formatted like an
email address.
B. Salesforce usernames must be unique across all Salesforce orgs and that one is
already in use.
C. Salesforce usernames must be formatted like an email address with .com at the
end. - ANSWER: B
*!APPEARED IN THE EXAM!*
A Salesforce associate wants a visual summary of opportunities in a list view. The
associate would like to summarize, filter, and move opportunities along the pipeline.
What should they do to meet this requirement?
A. Create an Opportunities Kanban View.
B. Create an Opportunity Summary report.
C. Create an Opportunity List View. - ANSWER: A
*!APPEARED IN THE EXAM!*
A Salesforce associate wants to add a new related list of cases to Account. Where
should the associate go to add the related list to Account?
A. Account Record page
B. Page Layout
C. Case Record page - ANSWER: B
*!APPEARED IN THE EXAM!*
A Salesforce associate wants to connect with other Salesforce associates in their
local area. Which Salesforce resource allows them to network and collaborate with
others based on role and location?
A. Salesforce Interest Groups
B. Trailblazer Community Groups
C. Trailblazer Connect - ANSWER: B
*!APPEARED IN THE EXAM!*
A Salesforce associate wants to refresh a report and email it to an executive team
each week.
Which functionality of Salesforce Reports should the associate use?
A. Refresh
B. Notifications
C. Subscriptions - ANSWER: C
