Sophia - Information Technology (3) - Unit 3 Exam
Practice Guide 2024-2025 Test
1. In the IT maintenance procedure, what is the next A.)
step immediately after a request for maintenance is Designing a maintenance
approved and processed? solution
A.)
Designing a maintenance solution
B.)
Acquiring another request for maintenance
C.)
Sending the maintenance request to the Help Desk
D.)
Implementing a maintenance solution
2. Programming knowledge, network management, and B.)
debugging are all examples of skills, while hard; soft
collaboration, communication, and attention to detail
are all examples of skills.
A.)
developmental; managerial
B.)
hard; soft
C.)
infrastructure; maintenance
D.)
technical; analytical
3. is an organizational role of IT that involves C.)
devising ways for customers and clients to securely Network development and
obtain company information. maintenance
A.)
Data management
B.)
Data security
, Sophia - Information Technology (3) - Unit 3 Exam
Practice Guide 2024-2025 Test
C.)
Network development and maintenance
D.)
Infrastructure and equipment management
4. To prevent eye strain, a person's monitor should be AT D.)
LEAST inches away from their face when in 16
use.
A.)
24
B.)
12
C.)
10
D.)
16
5. Which of the following is NOT a symptom of CVS? B.)
A.) Wrist pain
Dizziness
B.)
Wrist pain
C.)
Blurred vision
D.)
Eye strain
6. In the given image, which of the following is correct for C.)
an ergonomically sound workstation? Monitor position
A.)
Desk position
B.)
, Sophia - Information Technology (3) - Unit 3 Exam
Practice Guide 2024-2025 Test
Keyboard position
C.)
Monitor position
D.)
Telephone use
7. Usability refers to which of the following? C.)
A.) A user-centric approach to
How easily a developer can alter the code of a software designing and developing
application a software application
B.)
Whether or not a software application is ready for
public use
C.)
A user-centric approach to designing and developing
a software application
D.)
The capacity of a software application to perform tasks
8. How easily a user can adapt to the user interface of a B.)
software application is a dimension of usability known learnability
as .
A.)
visibility
B.)
learnability
C.)
satisfaction
D.)
efficiency
9.
, Sophia - Information Technology (3) - Unit 3 Exam
Practice Guide 2024-2025 Test
is the degree to which software can meet B.)
the goals it was designed for, as defined by utility and Usefulness
usability.
A.)
Efficiency
B.)
Usefulness
C.)
Visibility
D.)
Satisfaction
10. Zoho Project is a software development management B.)
tool that allows for which of the following? Planning, collaborating,
A.) and tracking the progress
Creating charts and diagrams for mapping the devel- of large projects by split-
opment process ting them into smaller
B.) tasks
Planning, collaborating, and tracking the progress of
large projects by splitting them into smaller tasks
C.)
Overall planning, organizing resources and employee
workload, and budgeting
D.)
Program writing, web development, and web applica-
tions in an integrated development environment
11. Fixing bugs, adding features, and performing system C.)
updates or backups are all aspects of the software maintenance
development life cycle phase called .
A.)
deployment
Practice Guide 2024-2025 Test
1. In the IT maintenance procedure, what is the next A.)
step immediately after a request for maintenance is Designing a maintenance
approved and processed? solution
A.)
Designing a maintenance solution
B.)
Acquiring another request for maintenance
C.)
Sending the maintenance request to the Help Desk
D.)
Implementing a maintenance solution
2. Programming knowledge, network management, and B.)
debugging are all examples of skills, while hard; soft
collaboration, communication, and attention to detail
are all examples of skills.
A.)
developmental; managerial
B.)
hard; soft
C.)
infrastructure; maintenance
D.)
technical; analytical
3. is an organizational role of IT that involves C.)
devising ways for customers and clients to securely Network development and
obtain company information. maintenance
A.)
Data management
B.)
Data security
, Sophia - Information Technology (3) - Unit 3 Exam
Practice Guide 2024-2025 Test
C.)
Network development and maintenance
D.)
Infrastructure and equipment management
4. To prevent eye strain, a person's monitor should be AT D.)
LEAST inches away from their face when in 16
use.
A.)
24
B.)
12
C.)
10
D.)
16
5. Which of the following is NOT a symptom of CVS? B.)
A.) Wrist pain
Dizziness
B.)
Wrist pain
C.)
Blurred vision
D.)
Eye strain
6. In the given image, which of the following is correct for C.)
an ergonomically sound workstation? Monitor position
A.)
Desk position
B.)
, Sophia - Information Technology (3) - Unit 3 Exam
Practice Guide 2024-2025 Test
Keyboard position
C.)
Monitor position
D.)
Telephone use
7. Usability refers to which of the following? C.)
A.) A user-centric approach to
How easily a developer can alter the code of a software designing and developing
application a software application
B.)
Whether or not a software application is ready for
public use
C.)
A user-centric approach to designing and developing
a software application
D.)
The capacity of a software application to perform tasks
8. How easily a user can adapt to the user interface of a B.)
software application is a dimension of usability known learnability
as .
A.)
visibility
B.)
learnability
C.)
satisfaction
D.)
efficiency
9.
, Sophia - Information Technology (3) - Unit 3 Exam
Practice Guide 2024-2025 Test
is the degree to which software can meet B.)
the goals it was designed for, as defined by utility and Usefulness
usability.
A.)
Efficiency
B.)
Usefulness
C.)
Visibility
D.)
Satisfaction
10. Zoho Project is a software development management B.)
tool that allows for which of the following? Planning, collaborating,
A.) and tracking the progress
Creating charts and diagrams for mapping the devel- of large projects by split-
opment process ting them into smaller
B.) tasks
Planning, collaborating, and tracking the progress of
large projects by splitting them into smaller tasks
C.)
Overall planning, organizing resources and employee
workload, and budgeting
D.)
Program writing, web development, and web applica-
tions in an integrated development environment
11. Fixing bugs, adding features, and performing system C.)
updates or backups are all aspects of the software maintenance
development life cycle phase called .
A.)
deployment
