Salesforce.com Advanced Administrator / Comprehensive
Practice Q-Bank / Newest Actual Questions & Answers (A+
Guide Solution)
1. An
• administrator notices there are too many duplicate records, numerous
sharing rules, and a large number of manually shared records.
Which situation may this be a symptom of?
A. A role hierarchy that has too few roles.
B. A sharing model that is too public.
C. A sharing model that is too private.
D. Object permissions on profiles that are too restrictive.ANSWERS c
2. In Salesforce territory management, which statement describes how a terri-
tory hierarchy is different from a role hierarchy?
A. A territory hierarchy grants login access to all users in a territory.
B. A territory hierarchy supports assigning users to multiple territories.
C. A territory hierarchy automatically assigns users to sales teams in the terri-
tory.
D. A territory hierarchy gives users in a territory full edit access to all
accounts in that territory.ANSWERS b
3. An administrator wrote a field update action for a workflow rule on a field
that is hidden via field-level security.
When the workflow rule triggers, what happens to the data in the hidden field
A. The field will fail to update and remain in its original state.
B. The field is updated, even though it is hidden.
,C. The field will only update if the rule was triggered by a time-based trigger.
D. The field will only update if the user has "Modify All Data" enabled in
the profile.ANSWERS b
4. Universal Containers would like to track bugs within Salesforce. They
need to track the bug's severity and type as well as its status and description.
Bugs should be related to cases, but the bug's owner will be different than
the owner of the case. How can the Universal Containers administrator meet
these requirements?
A. Create a section on the case page layout.
B. Create a field on cases.
C. Create a custom object for bugs and relate it to cases.
,D. Create a relationship between the standard bug object and the standard
case object.ANSWERS c
5. Universal Containers currently uses the standard Salesforce CRM product and
pricebook objects.
Is it possible for Universal Containers to publish product and pricebook in-
formation to its corporate website so customers in different regions see the
correct product catalog with prices in the local currency?
A. Yes, with the Customer Portal.
B. No, it is not possible to present multicurrency data.
C. Yes, by building a custom integration following the X-to-Web design
pattern.
D. No, it is not possible to present data stored in standard objects other
than cases and solutions to a
Website.ANSWERS c
6. What is the Force.com Web Services API?ANSWERS set of application functions that can be
programatically invoked over the internet
7. The Web Services API is designed around the latest standards,
including which three ? .ANSWERS SOAP, WSDL and WS-I Basic Profile
8. Name three platforms (technologies) to which the Force.com API is
available.-
, ANSWERS Java, .NET, Perl
9. The Web Services API allows the administrator to mass delete more than
250 records at a time.ANSWERS True
10. The Web Services API allows the administrator to perform mass updates
to records to clean up duplicate dataANSWERS True
11. The Web Services API allows the administrator to perform incremental
back- ups of the data with the apis data replication methods.ANSWERS True
12. Which Salesforce tools use the Force.com API?ANSWERS Apex Data Loader, Connect
for Microsoft Oflce, Salesforce for Outlook, Offline Edition
13. What are the most commonly used Web Services API calls? HintANSWERS
QURDUCU-
ANSWERS Query, Update, Retrieve, Delete, Upsert, Create, Undelete
14. What does the Query API call do?ANSWERS Executes a query against the specified object
(SOQL).
15. What does the Retrieve API Call do?ANSWERS Retrieves one or more objects based on the
specified object ids.
Practice Q-Bank / Newest Actual Questions & Answers (A+
Guide Solution)
1. An
• administrator notices there are too many duplicate records, numerous
sharing rules, and a large number of manually shared records.
Which situation may this be a symptom of?
A. A role hierarchy that has too few roles.
B. A sharing model that is too public.
C. A sharing model that is too private.
D. Object permissions on profiles that are too restrictive.ANSWERS c
2. In Salesforce territory management, which statement describes how a terri-
tory hierarchy is different from a role hierarchy?
A. A territory hierarchy grants login access to all users in a territory.
B. A territory hierarchy supports assigning users to multiple territories.
C. A territory hierarchy automatically assigns users to sales teams in the terri-
tory.
D. A territory hierarchy gives users in a territory full edit access to all
accounts in that territory.ANSWERS b
3. An administrator wrote a field update action for a workflow rule on a field
that is hidden via field-level security.
When the workflow rule triggers, what happens to the data in the hidden field
A. The field will fail to update and remain in its original state.
B. The field is updated, even though it is hidden.
,C. The field will only update if the rule was triggered by a time-based trigger.
D. The field will only update if the user has "Modify All Data" enabled in
the profile.ANSWERS b
4. Universal Containers would like to track bugs within Salesforce. They
need to track the bug's severity and type as well as its status and description.
Bugs should be related to cases, but the bug's owner will be different than
the owner of the case. How can the Universal Containers administrator meet
these requirements?
A. Create a section on the case page layout.
B. Create a field on cases.
C. Create a custom object for bugs and relate it to cases.
,D. Create a relationship between the standard bug object and the standard
case object.ANSWERS c
5. Universal Containers currently uses the standard Salesforce CRM product and
pricebook objects.
Is it possible for Universal Containers to publish product and pricebook in-
formation to its corporate website so customers in different regions see the
correct product catalog with prices in the local currency?
A. Yes, with the Customer Portal.
B. No, it is not possible to present multicurrency data.
C. Yes, by building a custom integration following the X-to-Web design
pattern.
D. No, it is not possible to present data stored in standard objects other
than cases and solutions to a
Website.ANSWERS c
6. What is the Force.com Web Services API?ANSWERS set of application functions that can be
programatically invoked over the internet
7. The Web Services API is designed around the latest standards,
including which three ? .ANSWERS SOAP, WSDL and WS-I Basic Profile
8. Name three platforms (technologies) to which the Force.com API is
available.-
, ANSWERS Java, .NET, Perl
9. The Web Services API allows the administrator to mass delete more than
250 records at a time.ANSWERS True
10. The Web Services API allows the administrator to perform mass updates
to records to clean up duplicate dataANSWERS True
11. The Web Services API allows the administrator to perform incremental
back- ups of the data with the apis data replication methods.ANSWERS True
12. Which Salesforce tools use the Force.com API?ANSWERS Apex Data Loader, Connect
for Microsoft Oflce, Salesforce for Outlook, Offline Edition
13. What are the most commonly used Web Services API calls? HintANSWERS
QURDUCU-
ANSWERS Query, Update, Retrieve, Delete, Upsert, Create, Undelete
14. What does the Query API call do?ANSWERS Executes a query against the specified object
(SOQL).
15. What does the Retrieve API Call do?ANSWERS Retrieves one or more objects based on the
specified object ids.
