test bank leadership roles and management functions in nursing:
theory and application 11th ed by carol j. huston (chapter 1-25)
,table of contents
chapter 01: decision making, problem solving, critical thinking, and clinical
reasoning: requisites for successful leadership and management ....................... 3
chapter 02: classical views of leadership and management ............................... 26
chapter 03: twenty-first-century thinking about leadership and management . 49
chapter 04: ethical issues .................................................................................... 73
chapter 05: legal and legislative issues ............................................................... 97
chapter 06: patient, subordinate, workplace, and professional advocacy ....... 122
chapter 07: organizational planning ................................................................. 146
chapter 08: planned change .............................................................................. 169
chapter 09: time management ......................................................................... 192
chapter 10: fiscal planning ................................................................................ 215
chapter 11: career planning and development in nursing ................................ 237
chapter 12: organizational structure ................................................................ 259
chapter 13: organizational, political, and personal power ............................... 283
chapter 14: organizing patient care .................................................................. 305
chapter 15: employee recruitment, selection, placement, and indoctrination . 328
chapter 16: socializing and educating staff in a learning organization ............ 351
chapter 17: staffing needs and scheduling policies........................................... 374
chapter 18: creating a motivating climate ........................................................ 398
chapter 19: organizational, interpersonal, and group communication ............ 419
chapter 20: delegation ...................................................................................... 442
chapter 21: effective conflict resolution and negotiation ................................. 465
chapter 22: collective bargaining, unionization, and employment laws .......... 488
chapter 23: quality control ................................................................................ 510
chapter 24: performance appraisal ................................................................... 533
chapter 25: problem employees: rule breakers, marginal employees, and the
chemically or psychologically impaired ............................................................ 557
,chapter 01: decision making, problem solving, critical thinking, and clinical reasoning:
requisites for successful leadership and management
1. the nurse is applying a decision-making process to a clinical challenge. when
applying this process, the nurse must:
a. analyze the root causes of a situation.
b. begin by solving the underlying problem.
c. choose between different courses of action.
d. prioritize the maximum good for the maximum number of people.
CORRECT ANSWER>>c
feedback: decision making is a complex, cognitive process often defined as
choosing a particular course of action. problem solving is part of decision making
and is a systematic process that focuses on analyzing a difficult situation. it is not
always realistic for the nurse to solve each of the problems contributing to a larger
challenge, especially at the beginning of the decision-making process. the nurse
often lacks the time, information, or resources to analyze the root causes of a
situation. many times, the nurse makes a decision that benefits the largest
number of people, but this is not always feasible or desirable.
pts: 1 dif: moderate ref: page: 3 obj: 1 nat: client needs: safe
and effective care environment: management of care
top: chapter number: 01: title: decision making, problem solving, critical
thinking, and clinical reasoning key: integrated process: nursing process blm:
cognitive level: apply not: multiple choice
2. the nurse is applying the traditional problem-solving model when mediating
in a conflict between two colleagues. when applying this model, the nurse should
prioritize what task?
, a. identifying the root cause of the conflict
b. implementing a solution as quickly as possible
c. eliciting input from other nurses
d. encouraging each nurse to reflect on his or her actions
CORRECT ANSWER>>a
feedback: the traditional problem-solving model attempts to identify the root
problem in situations, a task that can require much time and energy. efficiency is
desirable, but trying to implement a solution as quickly as possible can result in a
hasty and incorrect solution. reflective thinking is always beneficial, but this is not
a specific component of the traditional problem-solving model. outside input may
or may not be necessary; this varies with each individual problem.
pts: 1 dif: moderate ref: page: 7 obj: 1 nat: client needs: safe
and effective care environment: management of care top: chapter number:
01: title: traditional problem-solving process
key: integrated process: nursing process
blm: cognitive level: analyze not: multiple choice
3. which statement is true regarding decision making?
a. scientific methods provide identical decisions by different individuals for the
same problems.
b. decisions are greatly influenced by each person’s value system.
c. personal beliefs can be adjusted for when the scientific approach to
problem solving is used.
d. past experience has little to do with the quality of the decision.
CORRECT ANSWER>>b
theory and application 11th ed by carol j. huston (chapter 1-25)
,table of contents
chapter 01: decision making, problem solving, critical thinking, and clinical
reasoning: requisites for successful leadership and management ....................... 3
chapter 02: classical views of leadership and management ............................... 26
chapter 03: twenty-first-century thinking about leadership and management . 49
chapter 04: ethical issues .................................................................................... 73
chapter 05: legal and legislative issues ............................................................... 97
chapter 06: patient, subordinate, workplace, and professional advocacy ....... 122
chapter 07: organizational planning ................................................................. 146
chapter 08: planned change .............................................................................. 169
chapter 09: time management ......................................................................... 192
chapter 10: fiscal planning ................................................................................ 215
chapter 11: career planning and development in nursing ................................ 237
chapter 12: organizational structure ................................................................ 259
chapter 13: organizational, political, and personal power ............................... 283
chapter 14: organizing patient care .................................................................. 305
chapter 15: employee recruitment, selection, placement, and indoctrination . 328
chapter 16: socializing and educating staff in a learning organization ............ 351
chapter 17: staffing needs and scheduling policies........................................... 374
chapter 18: creating a motivating climate ........................................................ 398
chapter 19: organizational, interpersonal, and group communication ............ 419
chapter 20: delegation ...................................................................................... 442
chapter 21: effective conflict resolution and negotiation ................................. 465
chapter 22: collective bargaining, unionization, and employment laws .......... 488
chapter 23: quality control ................................................................................ 510
chapter 24: performance appraisal ................................................................... 533
chapter 25: problem employees: rule breakers, marginal employees, and the
chemically or psychologically impaired ............................................................ 557
,chapter 01: decision making, problem solving, critical thinking, and clinical reasoning:
requisites for successful leadership and management
1. the nurse is applying a decision-making process to a clinical challenge. when
applying this process, the nurse must:
a. analyze the root causes of a situation.
b. begin by solving the underlying problem.
c. choose between different courses of action.
d. prioritize the maximum good for the maximum number of people.
CORRECT ANSWER>>c
feedback: decision making is a complex, cognitive process often defined as
choosing a particular course of action. problem solving is part of decision making
and is a systematic process that focuses on analyzing a difficult situation. it is not
always realistic for the nurse to solve each of the problems contributing to a larger
challenge, especially at the beginning of the decision-making process. the nurse
often lacks the time, information, or resources to analyze the root causes of a
situation. many times, the nurse makes a decision that benefits the largest
number of people, but this is not always feasible or desirable.
pts: 1 dif: moderate ref: page: 3 obj: 1 nat: client needs: safe
and effective care environment: management of care
top: chapter number: 01: title: decision making, problem solving, critical
thinking, and clinical reasoning key: integrated process: nursing process blm:
cognitive level: apply not: multiple choice
2. the nurse is applying the traditional problem-solving model when mediating
in a conflict between two colleagues. when applying this model, the nurse should
prioritize what task?
, a. identifying the root cause of the conflict
b. implementing a solution as quickly as possible
c. eliciting input from other nurses
d. encouraging each nurse to reflect on his or her actions
CORRECT ANSWER>>a
feedback: the traditional problem-solving model attempts to identify the root
problem in situations, a task that can require much time and energy. efficiency is
desirable, but trying to implement a solution as quickly as possible can result in a
hasty and incorrect solution. reflective thinking is always beneficial, but this is not
a specific component of the traditional problem-solving model. outside input may
or may not be necessary; this varies with each individual problem.
pts: 1 dif: moderate ref: page: 7 obj: 1 nat: client needs: safe
and effective care environment: management of care top: chapter number:
01: title: traditional problem-solving process
key: integrated process: nursing process
blm: cognitive level: analyze not: multiple choice
3. which statement is true regarding decision making?
a. scientific methods provide identical decisions by different individuals for the
same problems.
b. decisions are greatly influenced by each person’s value system.
c. personal beliefs can be adjusted for when the scientific approach to
problem solving is used.
d. past experience has little to do with the quality of the decision.
CORRECT ANSWER>>b
