Therapeutic Crisis Intervention (TCI) Overview 2025
Questions & answers with complete solution||
LATEST UPDATE 2025/26
What is a setting condition? -CORRECTANSWER Anything that makes challenging
behavior more or less likely to occur.
Who is part of the organizational culture? -CORRECTANSWER All of us
What are the goals of crisis intervention? -CORRECTANSWER 1. Support:
Environmentally and emotionally to reduce stress and risk
2. Teach: Children better ways to cope with stress
What is the Stress Model of Crisis? -CORRECTANSWER 1. Precrisis State (Baseline)
2. Triggering Event
3. Escalation Phase
4. Outburst Crisis
5. Recovery
What are the 4 questions we ask ourselves in a crisis situation? -CORRECTANSWER
1. What am I feeling now?
2. What does this young person feel, need, or want?
3. How is the environment affecting the . young person?
, 4. How do I best respond?
What are examples of reflective responses? -CORRECTANSWER "You feel
uncomfortable when your friends talk about school." or "You are angry about your visit
being canceled. I'd be upset too." (Relating emotion to action)
What is summarization? -CORRECTANSWER "Here is what I hear you saying, you felt
food at first, but now..." (Summarizing feelings)
What does active listening do? -CORRECTANSWER Helps young people talk our
rather than act out
What is NOT active listening? -CORRECTANSWER It is NOT time consuming
Name some behavior support techniques? -CORRECTANSWER Managing the
environment
Prompting
Caring gesture
Hurdle help
Redirection and distractions
Proximity
Directive statements
Time away
Questions & answers with complete solution||
LATEST UPDATE 2025/26
What is a setting condition? -CORRECTANSWER Anything that makes challenging
behavior more or less likely to occur.
Who is part of the organizational culture? -CORRECTANSWER All of us
What are the goals of crisis intervention? -CORRECTANSWER 1. Support:
Environmentally and emotionally to reduce stress and risk
2. Teach: Children better ways to cope with stress
What is the Stress Model of Crisis? -CORRECTANSWER 1. Precrisis State (Baseline)
2. Triggering Event
3. Escalation Phase
4. Outburst Crisis
5. Recovery
What are the 4 questions we ask ourselves in a crisis situation? -CORRECTANSWER
1. What am I feeling now?
2. What does this young person feel, need, or want?
3. How is the environment affecting the . young person?
, 4. How do I best respond?
What are examples of reflective responses? -CORRECTANSWER "You feel
uncomfortable when your friends talk about school." or "You are angry about your visit
being canceled. I'd be upset too." (Relating emotion to action)
What is summarization? -CORRECTANSWER "Here is what I hear you saying, you felt
food at first, but now..." (Summarizing feelings)
What does active listening do? -CORRECTANSWER Helps young people talk our
rather than act out
What is NOT active listening? -CORRECTANSWER It is NOT time consuming
Name some behavior support techniques? -CORRECTANSWER Managing the
environment
Prompting
Caring gesture
Hurdle help
Redirection and distractions
Proximity
Directive statements
Time away
