Correct Questions with Rationales
The process of preparing by converting dictated physician notes into written document
is called correct answers Transcription
Best salutation to use in a letter sent to a doctor correct answers "Dear Dr. Smith"
Letter format aligns all lines flush with the left-hand margin except the dateline,
complimentary closing line, signature line? correct answers Modified-block
Data processing correct answers Entering data, updating archives, maintaining data,
and updating data
Patient confidentiality correct answers HIPAA
Temporary memory correct answers Random-access memory
Printer produces the best quality printout correct answers Laser
Device that protects a computer from electrical damage correct answers Surge
protector
Not an example of hardware correct answers Spreadsheet
Part of the computer is responsible for allowing the computer to perform all operations
correct answers Central Processing unit
Not include in the data storage devices correct answers CPU
Outguides are correct answers Placeholders used to help in keeping track of medical
records
Not a main type of filing system used in the medical office correct answers Disease
Alphabetic filing system breaks down patient names into which of the following indexing
units correct answers Unit 1: last name
Unit 2: first name
Unit 3: middle name
Unit 4: title (if needed)
, Not a subjective symptom correct answers Fever
Who owns a patient's medical record correct answers The patient owns information in
the record, and the actual paper medical record is owned by the physician or facility tat
created it
Not used in the medical records correct answers Keep track of patients' financial
transactions
An advantage of electronic medical records (EMR) correct answers They are available
quickly in emergency situations
Best method for correcting an error in a paper medical record correct answers Draw a
single line through the error with red ink, and write initials and the date near the
correction
"release" mark is made by the physician on a medical record in order to correct answers
Indicate that the item is ready to be filed
Medical records are classified as correct answers Closed, active, or inactive
Filing system offers the most privacy for medical records correct answers Numeric
Advantage of the numeric filing system include which of the following correct answers It
expands easily and no patient names are listed on the record
24-73-89
Primary unit when using terminal digit numeric filing? correct answers 89
Fastest way to mail a letter using the USPS correct answers Express mail
Notations on letters such as "special delivery" or "certified" would be typed correct
answers Directly below the stamp
USPS abbreviation for the state of Maine correct answers ME
Not essential for a medical assistant to obtain when taking a phone message correct
answers Type of insurance
Acceptable greeting for a medical assistant to use when answering the phone correct
answers "Dr. Green's office. Cindi speaking. How may I help you?"
Telephone personality is important for all the following reasons EXCEPT correct
answers It guarantees return patient visit