Voluntary Turnover - Answers Turnover initiated by employees (often when the organization
would prefer to keep them). Referred to as regrettable loss.
Involuntary Turnover - Answers Turnover initiated by an employer (often with employees who
would prefer to stay; job termination).
What are the costs of voluntary turnover? - Answers - recruiting, training, selecting employees
- lost productivity
- loss of talented employees
What are the costs of involuntary turnover? - Answers - recruiting, selecting, and training
replacements
- lost productivity
- lawsuits
- workplace violence
Principles of justice model - Answers 1. outcome fairness
2. procedural justice
3. international justice
Outcome Fairness - Answers A judgment that the consequences given to employees are just.
Procedural Justice - Answers A judgment that fair methods were used to determine the
consequences an employee receives.
- ex. has someone else been fired for the same reason, is it consistent?
Interactional Justice - Answers A judgment that the organization carried out its actions in a way
that took the employee's feelings into account; respect
- ex. were they treated respectfully
Wrongful Discharge - Answers An employer's termination of an employee's employment in
violation of the law or an employment contract.
WARN Act (Worker Adjustment and Retraining Notification Act) - Answers 60 day notice
warning; large reductions, 33% or a whole department; need to try to offer retraining to help
people get new jobs
Measures for Protecting Employees' Privacy - Answers 1- Ensure that information is relevant