omgt 5373- quality management midterm/final
Study online at https://quizlet.com/_bc965l
1. Which of these are traits of medieval guilds? -Inspection committees which
recognized superior products
with stamps
-Care taken of elderly and in-
firm members
-Quality standards
-Master/apprentice caste sys-
tem
2. With reference to Cost of Quality (Prevention, Ap- appraisal
praisal, Internal Failure, and External Failure), write
the type of cost in the right column for the action
or characteristic listed in the left column.
test and inspection
3. With reference to Cost of Quality (Prevention, Ap- external failure
praisal, Internal Failure, and External Failure), write
the type of cost in the right column for the action
or characteristic listed in the left column.
returns
4. With reference to Cost of Quality (Prevention, Ap- prevention
praisal, Internal Failure, and External Failure), write
the type of cost in the right column for the action
or characteristic listed in the left column.
training
5. With reference to Cost of Quality (Prevention, Ap- appraisal
praisal, Internal Failure, and External Failure), write
the type of cost in the right column for the action
, omgt 5373- quality management midterm/final
Study online at https://quizlet.com/_bc965l
or characteristic listed in the left column.
periodically measuring the calibration of instru-
ments
6. With reference to Cost of Quality (Prevention, Ap- prevention
praisal, Internal Failure, and External Failure), write
the type of cost in the right column for the action
or characteristic listed in the left column.
ensuring a design that can be manufactured
7. With reference to Cost of Quality (Prevention, Ap- external failure
praisal, Internal Failure, and External Failure), write
the type of cost in the right column for the action
or characteristic listed in the left column.
recallls
8. With reference to Cost of Quality (Prevention, Ap- internal failure
praisal, Internal Failure, and External Failure), write
the type of cost in the right column for the action
or characteristic listed in the left column.
scrap
9. With reference to Cost of Quality (Prevention, Ap- prevention
praisal, Internal Failure, and External Failure), write
the type of cost in the right column for the action
or characteristic listed in the left column.
quality planning
10. internal failure
, omgt 5373- quality management midterm/final
Study online at https://quizlet.com/_bc965l
With reference to Cost of Quality (Prevention, Ap-
praisal, Internal Failure, and External Failure), write
the type of cost in the right column for the action
or characteristic listed in the left column.
rework
11. The concept of quality in products and services can medieval Europe
trace its early roots back to ____________________
12. The birth of the modern total quality movement in Japan, World War II
the United States came as a direct response to the
quality revolution in _____ following _________.
13. Juran and Gryna identified 3 groupings of quality Quality Management
activities, known as the Juran Trilogy. Which of the
following items are not in the Juran Trilogy?
14. The most widespread alternative structure to the Cross-Functional Organization
traditional organization chart and its siloed quality
disciplines is:
15. If quality is built into the product properly, then after-the-fact inspection
_____ can be greatly reduced.
16. The US approach to quality, emphasizing not Total Quality Management
only statistics but approaches that embrace qual-
ity in the entire organization, became known as
___________.
17. Match each of the phases of the Industrial Revolu- Productivity emphasized over
tion with its defining characteristic. quality; inspect quality in
taylor system
Study online at https://quizlet.com/_bc965l
1. Which of these are traits of medieval guilds? -Inspection committees which
recognized superior products
with stamps
-Care taken of elderly and in-
firm members
-Quality standards
-Master/apprentice caste sys-
tem
2. With reference to Cost of Quality (Prevention, Ap- appraisal
praisal, Internal Failure, and External Failure), write
the type of cost in the right column for the action
or characteristic listed in the left column.
test and inspection
3. With reference to Cost of Quality (Prevention, Ap- external failure
praisal, Internal Failure, and External Failure), write
the type of cost in the right column for the action
or characteristic listed in the left column.
returns
4. With reference to Cost of Quality (Prevention, Ap- prevention
praisal, Internal Failure, and External Failure), write
the type of cost in the right column for the action
or characteristic listed in the left column.
training
5. With reference to Cost of Quality (Prevention, Ap- appraisal
praisal, Internal Failure, and External Failure), write
the type of cost in the right column for the action
, omgt 5373- quality management midterm/final
Study online at https://quizlet.com/_bc965l
or characteristic listed in the left column.
periodically measuring the calibration of instru-
ments
6. With reference to Cost of Quality (Prevention, Ap- prevention
praisal, Internal Failure, and External Failure), write
the type of cost in the right column for the action
or characteristic listed in the left column.
ensuring a design that can be manufactured
7. With reference to Cost of Quality (Prevention, Ap- external failure
praisal, Internal Failure, and External Failure), write
the type of cost in the right column for the action
or characteristic listed in the left column.
recallls
8. With reference to Cost of Quality (Prevention, Ap- internal failure
praisal, Internal Failure, and External Failure), write
the type of cost in the right column for the action
or characteristic listed in the left column.
scrap
9. With reference to Cost of Quality (Prevention, Ap- prevention
praisal, Internal Failure, and External Failure), write
the type of cost in the right column for the action
or characteristic listed in the left column.
quality planning
10. internal failure
, omgt 5373- quality management midterm/final
Study online at https://quizlet.com/_bc965l
With reference to Cost of Quality (Prevention, Ap-
praisal, Internal Failure, and External Failure), write
the type of cost in the right column for the action
or characteristic listed in the left column.
rework
11. The concept of quality in products and services can medieval Europe
trace its early roots back to ____________________
12. The birth of the modern total quality movement in Japan, World War II
the United States came as a direct response to the
quality revolution in _____ following _________.
13. Juran and Gryna identified 3 groupings of quality Quality Management
activities, known as the Juran Trilogy. Which of the
following items are not in the Juran Trilogy?
14. The most widespread alternative structure to the Cross-Functional Organization
traditional organization chart and its siloed quality
disciplines is:
15. If quality is built into the product properly, then after-the-fact inspection
_____ can be greatly reduced.
16. The US approach to quality, emphasizing not Total Quality Management
only statistics but approaches that embrace qual-
ity in the entire organization, became known as
___________.
17. Match each of the phases of the Industrial Revolu- Productivity emphasized over
tion with its defining characteristic. quality; inspect quality in
taylor system
