,Contents
Chapter 01: Role Transitions ................................................................................................................................................ 4
n9 n9 n9
Chapter 02: Personal Management: Time and Self-Care Strategies ................................................................................. 19
n9 n9 n9 n9 n9 n9 n9
Chapter 03: Mentorship, Preceptorship, and Nurse Residency Programs ........................................................................ 32
n9 n9 n9 n9 n9 n9 n9
Chapter 04: Employment Considerations: Opportunities, Resumes, and Interviewing ................................................... 42
n9 n9 n9 n9 n9 n9 n9
Chapter 05: NCLEX-RN® and the New Graduate ........................................................................................................... 54
n9 n9 n9 n9 n9 n9
Chapter 06: Historical Perspectives: Influences on the Present........................................................................................ 70
n9 n9 n9 n9 n9 n9 n9
Chapter 07: Nursing Education .......................................................................................................................................... 83
n9 n9 n9
Chapter 08: Nursing Theory ............................................................................................................................................... 95
n9 n9 n9
Chapter 09: Professional Image of Nursing .................................................................................................................... 106
n9 n9 n9 n9 n9
Chapter 10: Challenges of Nursing Management and Leadership. ................................................................................ 114
n9 n9 n9 n9 n9 n9 n9
Chapter 11: Building Nursing Management Skills .......................................................................................................... 128
n9 n9 n9 n9 n9
Chapter 12: Effective Communication, Team Building, and Interprofessional Practice ............................................... 143
n9 n9 n9 n9 n9 n9 n9 n9
Chapter 13: Conflict Management ................................................................................................................................... 157
n9 n9 n9
Chapter 14: Delegation in the Clinical Setting................................................................................................................ 170
n9 n9 n9 n9 n9 n9
Chapter 15: The Health Care Organization and Patterns of Nursing Care Delivery................................................. 188
n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9
MULTIPLE CHOICE ................................................................................................................................................... 188
n9
MULTIPLE RESPONSE .............................................................................................................................................. 197
n9
Chapter 16: Economics in the Health Care Delivery System..................................................................................... 201
n9 n9 n9 n9 n9 n9 n9 n9
MULTIPLE CHOICE ................................................................................................................................................... 201
n9
MULTIPLE RESPONSE.................................................................................................................................................... .
n9 n9
210
Chapter 17: Political Action in Nursing ...................................................................................................................... 214
n9 n9 n9 n9 n9
MULTIPLE CHOICE ................................................................................................................................................... 214
n9
MULTIPLE RESPONSE .............................................................................................................................................. 223
n9
Chapter 18: Collective Bargaining: Traditional (Union) and Nontraditional Approaches......................................... 228
n9 n9 n9 n9 n9 n9 n9 n9
MULTIPLE CHOICE ................................................................................................................................................... 228
n9
MULTIPLE RESPONSE .............................................................................................................................................. 237
n9
Chapter 19: Ethical Issues ............................................................................................................................................ 241
n9 n9 n9
MULTIPLE CHOICE ................................................................................................................................................... 241
n9
MULTIPLE RESPONSE .............................................................................................................................................. 253
n9
Chapter 20: Legal Issues .............................................................................................................................................. 254
n9 n9 n9
MULTIPLE CHOICE ................................................................................................................................................... 254
n9
MULTIPLE RESPONSE.................................................................................................................................................... .
n9 n9
269
Chapter 21: Cultural and Spiritual Awareness ............................................................................................................ 271
n9 n9 n9 n9 n9
MULTIPLE CHOICE ................................................................................................................................................... 271
n9
MULTIPLE RESPONSE .............................................................................................................................................. 280
n9
Chapter 22: Quality Patient Care ................................................................................................................................. 283
n9 n9 n9 n9
MULTIPLE CHOICE ................................................................................................................................................... 283
n9
MULTIPLE RESPONSE .............................................................................................................................................. 292
n9
Chapter 23: Nursing Informatics .................................................................................................................................. 298
n9 n9 n9
MULTIPLE CHOICE ................................................................................................................................................... 298
n9
,MULTIPLE RESPONSE.................................................................................................................................................... .
n9 n9
306
Chapter 24: Using Evidence-Based Practice and Nursing Research .......................................................................... 310
n9 n9 n9 n9 n9 n9 n9
MULTIPLE CHOICE ................................................................................................................................................... 310
n9
MULTIPLE RESPONSE.................................................................................................................................................... .
n9 n9
317
Chapter 25: Workplace Issues ...................................................................................................................................... 322
n9 n9 n9
MULTIPLE CHOICE ................................................................................................................................................... 322
n9
MULTIPLE RESPONSE.................................................................................................................................................... .
n9 n9
330
Chapter 26: Emergency Preparedness .......................................................................................................................... 337
n9 n9 n9
MULTIPLE CHOICE ................................................................................................................................................... 337
n9
MULTIPLE RESPONSE.................................................................................................................................................... .
n9 n9
347
, Chapter 01: Role Transitions
n9 n9 n9
Zerwekh: Nursing Today: Transitions and Trends, 11th Edition
n9 n9 n9 n9 n9 n9 n9
MULTIPLE CHOICE n9
1. A graduate nurse has been hired as a nurse at a local hospital. The new nurse is in
n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9
the . honeymoon phase of role transition when making which of the following stateme
n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9
nts? a. ―Iam so nervous about being on my own as a nurse.‖
n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9
b. ―This will be a great learning experience.‖
n9 . n9 n9 n9 n9 n9
c. ―I can‘t wait to have a steady paycheck.‖
n9 n9 n9 n9 n9 n9 n9
d. ―This job is perfect. I can finally do things my own way.‖
n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9
ANS: D n9 .
The honeymoon phase is when the student nurse sees the world of nursing as quite ro
n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9
sy. Often, the new graduate is fascinated with the thrill of arriving in the profession.
n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9
Reality shock occurs when one moves into the workforce after several years of educat
n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9
ional preparation. Recovery and resolution occur when the graduate nurse is able to la
n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9
ugh at . encountered situations. During this time, tension decreases, perception increas
n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9
es, and thenurse is able to grow as a person.
n9 n9 n9 n9 n9 n9 n9 n9 n9 n9
.
PTS: 1 n9 DIF: Cognitive Level: Application/Applying
n9 n9 n9
REF: Table 1.1 n9 n9 OBJ: Identify the characteristics of reality shock.
n9 n9 n9 n9 n9 n9
TOP: Reality shock
n9 n9 MSC: NCLEX®: Safe and effective care environment n9 n9 n9 n9 n9 n9
.
2. Which of the following actions by the graduate nurse is an inappropriate methodolog
n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9
y torecover from reality shock?
n9 n9 n9 n9 n9
a. Networking .
b. Obtaining a mentor n9 n9
c. Returning to school n9 n9
d. Joining a support group n9 n9 n9
.
ANS: C n9
The transition period is successfully managed when the graduate is able to evaluate th
n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9
e work situation objectively and predict effectively the actions and reactions of other s
n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9
taff.
Nurturing
the ability to see humor in a situation may be a first step. Returning to school is a posi
n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9
tivestep . after the graduate has worked through role transition, has some clinical exper
n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9
ience, and is ready to focus on a new career objective. Networking, obtaining a mentor
n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9
, and joining a support group would give the graduate nurse an opportunity to talk to o
n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9
thers experiencing the .
n9 n9 n9
Chapter 01: Role Transitions ................................................................................................................................................ 4
n9 n9 n9
Chapter 02: Personal Management: Time and Self-Care Strategies ................................................................................. 19
n9 n9 n9 n9 n9 n9 n9
Chapter 03: Mentorship, Preceptorship, and Nurse Residency Programs ........................................................................ 32
n9 n9 n9 n9 n9 n9 n9
Chapter 04: Employment Considerations: Opportunities, Resumes, and Interviewing ................................................... 42
n9 n9 n9 n9 n9 n9 n9
Chapter 05: NCLEX-RN® and the New Graduate ........................................................................................................... 54
n9 n9 n9 n9 n9 n9
Chapter 06: Historical Perspectives: Influences on the Present........................................................................................ 70
n9 n9 n9 n9 n9 n9 n9
Chapter 07: Nursing Education .......................................................................................................................................... 83
n9 n9 n9
Chapter 08: Nursing Theory ............................................................................................................................................... 95
n9 n9 n9
Chapter 09: Professional Image of Nursing .................................................................................................................... 106
n9 n9 n9 n9 n9
Chapter 10: Challenges of Nursing Management and Leadership. ................................................................................ 114
n9 n9 n9 n9 n9 n9 n9
Chapter 11: Building Nursing Management Skills .......................................................................................................... 128
n9 n9 n9 n9 n9
Chapter 12: Effective Communication, Team Building, and Interprofessional Practice ............................................... 143
n9 n9 n9 n9 n9 n9 n9 n9
Chapter 13: Conflict Management ................................................................................................................................... 157
n9 n9 n9
Chapter 14: Delegation in the Clinical Setting................................................................................................................ 170
n9 n9 n9 n9 n9 n9
Chapter 15: The Health Care Organization and Patterns of Nursing Care Delivery................................................. 188
n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9
MULTIPLE CHOICE ................................................................................................................................................... 188
n9
MULTIPLE RESPONSE .............................................................................................................................................. 197
n9
Chapter 16: Economics in the Health Care Delivery System..................................................................................... 201
n9 n9 n9 n9 n9 n9 n9 n9
MULTIPLE CHOICE ................................................................................................................................................... 201
n9
MULTIPLE RESPONSE.................................................................................................................................................... .
n9 n9
210
Chapter 17: Political Action in Nursing ...................................................................................................................... 214
n9 n9 n9 n9 n9
MULTIPLE CHOICE ................................................................................................................................................... 214
n9
MULTIPLE RESPONSE .............................................................................................................................................. 223
n9
Chapter 18: Collective Bargaining: Traditional (Union) and Nontraditional Approaches......................................... 228
n9 n9 n9 n9 n9 n9 n9 n9
MULTIPLE CHOICE ................................................................................................................................................... 228
n9
MULTIPLE RESPONSE .............................................................................................................................................. 237
n9
Chapter 19: Ethical Issues ............................................................................................................................................ 241
n9 n9 n9
MULTIPLE CHOICE ................................................................................................................................................... 241
n9
MULTIPLE RESPONSE .............................................................................................................................................. 253
n9
Chapter 20: Legal Issues .............................................................................................................................................. 254
n9 n9 n9
MULTIPLE CHOICE ................................................................................................................................................... 254
n9
MULTIPLE RESPONSE.................................................................................................................................................... .
n9 n9
269
Chapter 21: Cultural and Spiritual Awareness ............................................................................................................ 271
n9 n9 n9 n9 n9
MULTIPLE CHOICE ................................................................................................................................................... 271
n9
MULTIPLE RESPONSE .............................................................................................................................................. 280
n9
Chapter 22: Quality Patient Care ................................................................................................................................. 283
n9 n9 n9 n9
MULTIPLE CHOICE ................................................................................................................................................... 283
n9
MULTIPLE RESPONSE .............................................................................................................................................. 292
n9
Chapter 23: Nursing Informatics .................................................................................................................................. 298
n9 n9 n9
MULTIPLE CHOICE ................................................................................................................................................... 298
n9
,MULTIPLE RESPONSE.................................................................................................................................................... .
n9 n9
306
Chapter 24: Using Evidence-Based Practice and Nursing Research .......................................................................... 310
n9 n9 n9 n9 n9 n9 n9
MULTIPLE CHOICE ................................................................................................................................................... 310
n9
MULTIPLE RESPONSE.................................................................................................................................................... .
n9 n9
317
Chapter 25: Workplace Issues ...................................................................................................................................... 322
n9 n9 n9
MULTIPLE CHOICE ................................................................................................................................................... 322
n9
MULTIPLE RESPONSE.................................................................................................................................................... .
n9 n9
330
Chapter 26: Emergency Preparedness .......................................................................................................................... 337
n9 n9 n9
MULTIPLE CHOICE ................................................................................................................................................... 337
n9
MULTIPLE RESPONSE.................................................................................................................................................... .
n9 n9
347
, Chapter 01: Role Transitions
n9 n9 n9
Zerwekh: Nursing Today: Transitions and Trends, 11th Edition
n9 n9 n9 n9 n9 n9 n9
MULTIPLE CHOICE n9
1. A graduate nurse has been hired as a nurse at a local hospital. The new nurse is in
n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9
the . honeymoon phase of role transition when making which of the following stateme
n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9
nts? a. ―Iam so nervous about being on my own as a nurse.‖
n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9
b. ―This will be a great learning experience.‖
n9 . n9 n9 n9 n9 n9
c. ―I can‘t wait to have a steady paycheck.‖
n9 n9 n9 n9 n9 n9 n9
d. ―This job is perfect. I can finally do things my own way.‖
n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9
ANS: D n9 .
The honeymoon phase is when the student nurse sees the world of nursing as quite ro
n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9
sy. Often, the new graduate is fascinated with the thrill of arriving in the profession.
n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9
Reality shock occurs when one moves into the workforce after several years of educat
n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9
ional preparation. Recovery and resolution occur when the graduate nurse is able to la
n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9
ugh at . encountered situations. During this time, tension decreases, perception increas
n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9
es, and thenurse is able to grow as a person.
n9 n9 n9 n9 n9 n9 n9 n9 n9 n9
.
PTS: 1 n9 DIF: Cognitive Level: Application/Applying
n9 n9 n9
REF: Table 1.1 n9 n9 OBJ: Identify the characteristics of reality shock.
n9 n9 n9 n9 n9 n9
TOP: Reality shock
n9 n9 MSC: NCLEX®: Safe and effective care environment n9 n9 n9 n9 n9 n9
.
2. Which of the following actions by the graduate nurse is an inappropriate methodolog
n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9
y torecover from reality shock?
n9 n9 n9 n9 n9
a. Networking .
b. Obtaining a mentor n9 n9
c. Returning to school n9 n9
d. Joining a support group n9 n9 n9
.
ANS: C n9
The transition period is successfully managed when the graduate is able to evaluate th
n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9
e work situation objectively and predict effectively the actions and reactions of other s
n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9
taff.
Nurturing
the ability to see humor in a situation may be a first step. Returning to school is a posi
n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9
tivestep . after the graduate has worked through role transition, has some clinical exper
n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9
ience, and is ready to focus on a new career objective. Networking, obtaining a mentor
n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9
, and joining a support group would give the graduate nurse an opportunity to talk to o
n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9 n9
thers experiencing the .
n9 n9 n9
