1
HTMP1 HOST 101 FINAL STUDY GUIDE QUESTIONS
WITH COMPLETE SOLUTIONS/NEWEST UPDATE
Cover - (ANSWER)a guest
What are the five stages in the Event-Planning Process? - (ANSWER)Research,
Design, Planning, Coordination, Evaluation
Design Stage - (ANSWER)allows for freedom and creativity for new ideas that
support the objectives of the event
Planning Stage - (ANSWER)third stage where budget is determined and decisions
stem from that budget
Coordination Stage - (ANSWER)where the Event Manager coordinates the event
as it unfolds
Convention and Visitor's Bureau - (ANSWER)An entity that markets and sells a
city as a destination
What are the components of a Contract? - (ANSWER)An offer, consideration
(payment) and acceptance
Night Audit - (ANSWER)the nightly process that checks, corrects, and balances all
accounts for registered hotel guests
, 2
Risk Management - (ANSWER)The process of existing risk, taking action to
minimize or prevent risks, and preventing unforeseen accidental loss by a safety
program
Dram Shop Laws - (ANSWER)The guidelines about who is responsible when third
parties suffer because of an intoxicated person's actions; varies state to state
Which entity rates in Diamonds? - (ANSWER)The American Automobile
Association - AAA
Global Distribution Systems - (ANSWER)Distribution channel for travel
reservations systems that provides worldwide information about hotel, airline,
cruise lines and car rental availability; allows agents to sell travel to destinations
around the world
Cold Call - (ANSWER)Visiting or phoning potential clients who were not expecting
to be contacted by a sales person.
Brigade System - (ANSWER)Designed by Escoffier; the system of expediting food
that is prepared in the kitchen
A la Carte Menu - (ANSWER)Individually priced items on a menu
Cyclical Menu - (ANSWER)Menu items repeated over a period of time
HTMP1 HOST 101 FINAL STUDY GUIDE QUESTIONS
WITH COMPLETE SOLUTIONS/NEWEST UPDATE
Cover - (ANSWER)a guest
What are the five stages in the Event-Planning Process? - (ANSWER)Research,
Design, Planning, Coordination, Evaluation
Design Stage - (ANSWER)allows for freedom and creativity for new ideas that
support the objectives of the event
Planning Stage - (ANSWER)third stage where budget is determined and decisions
stem from that budget
Coordination Stage - (ANSWER)where the Event Manager coordinates the event
as it unfolds
Convention and Visitor's Bureau - (ANSWER)An entity that markets and sells a
city as a destination
What are the components of a Contract? - (ANSWER)An offer, consideration
(payment) and acceptance
Night Audit - (ANSWER)the nightly process that checks, corrects, and balances all
accounts for registered hotel guests
, 2
Risk Management - (ANSWER)The process of existing risk, taking action to
minimize or prevent risks, and preventing unforeseen accidental loss by a safety
program
Dram Shop Laws - (ANSWER)The guidelines about who is responsible when third
parties suffer because of an intoxicated person's actions; varies state to state
Which entity rates in Diamonds? - (ANSWER)The American Automobile
Association - AAA
Global Distribution Systems - (ANSWER)Distribution channel for travel
reservations systems that provides worldwide information about hotel, airline,
cruise lines and car rental availability; allows agents to sell travel to destinations
around the world
Cold Call - (ANSWER)Visiting or phoning potential clients who were not expecting
to be contacted by a sales person.
Brigade System - (ANSWER)Designed by Escoffier; the system of expediting food
that is prepared in the kitchen
A la Carte Menu - (ANSWER)Individually priced items on a menu
Cyclical Menu - (ANSWER)Menu items repeated over a period of time
