Chapter 1 The Context of Systems Analysis and
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Design
Whitten/Bentley, Systems Analysis & Design Methods,
bb bb bb bb bb 1
Seventh
,Chapter 1 The Context of Systems Analysis and
bb bb bb bb bb bb
Design
True/False Questions bb
1. An information system is an arrangement of people, data, processes, and
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bb information technology that interact to collect, process, store, and
b b b b b b b b b b b b b b b b
b b provide as output the information needed to support the
b b bb b b b b b b b b b b b b
b b organization.
Answer: True bb b b b b b b Page: 6 b b b b b b b b LOD: Easy b b
2. An information system must have computer hardware and software to be valid.
bb bb b b bb bb bb bb bb bb b b bb
Answer: False bb b b b b b b Page: 6 b b b b b b b b LOD: Medium b b
Rationale: An information system is an arrangement of people, data, processes,
bb bb bb bb bb bb bb bb bb bb
b b and b b information technology that interact b b b b b b b b to b b collect, b b process, store, b b
b b and b b provide as bb b b output b b the b b information b b needed b b to b b support b b the
b b organization
3. A management information system can use data provided by a
bb bb bb bb bb bb bb bb bb
bb transaction processing system. bb b b
Answer: True bb b b b b b b Page: 6 b b b b b b b b LOD: Easy b b
4. Decision support systems are tailored to the unique information needs of
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executives.
bb
Answer: False bb b b b b b b Page: 7 b b b b b b b b LOD: b b Easy
5. Communication and collaboration systems enhance communication
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bb between people both inside and outside of the organization.
bb b b b b b b b b b b b b b b
Answer: True bb b b b b b b Page: 7 b b b b b b b b LOD: Easy b b
2 Whitten/Bentley, Systems Analysis & Design Methods, bb bb bb bb bb
Seventh
,Chapter 1 The Context of Systems Analysis and
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Design
6. Upper management people typically are the direct users of
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transaction processing systems.
bb bb b b
Whitten/Bentley, Systems Analysis & Design Methods,
bb bb bb bb bb 3
Seventh
, Chapter 1 The Context of Systems Analysis and
bb bb bb bb bb bb
Design
Answer: False bb Page: 6-7 b b LOD: Medium b b
Rationale: Upper management people generally use only DSS and EIS.
bb b b bb b b bb bb bb b b b b
7. A stakeholder for an information system is a technical employee working
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bb on the systems analysis and design.
bb b b b b b b b b
Answer: False bb Page: 7 b b LOD: Easy b b
Rationale: A stakeholder can be anyone who has an interest in the information
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system.
b b
4 Whitten/Bentley, Systems Analysis & Design Methods,
bb bb bb bb bb
Seventh
bb bb bb bb bb bb
Design
Whitten/Bentley, Systems Analysis & Design Methods,
bb bb bb bb bb 1
Seventh
,Chapter 1 The Context of Systems Analysis and
bb bb bb bb bb bb
Design
True/False Questions bb
1. An information system is an arrangement of people, data, processes, and
bb bb bb bb bb bb bb bb bb bb
bb information technology that interact to collect, process, store, and
b b b b b b b b b b b b b b b b
b b provide as output the information needed to support the
b b bb b b b b b b b b b b b b
b b organization.
Answer: True bb b b b b b b Page: 6 b b b b b b b b LOD: Easy b b
2. An information system must have computer hardware and software to be valid.
bb bb b b bb bb bb bb bb bb b b bb
Answer: False bb b b b b b b Page: 6 b b b b b b b b LOD: Medium b b
Rationale: An information system is an arrangement of people, data, processes,
bb bb bb bb bb bb bb bb bb bb
b b and b b information technology that interact b b b b b b b b to b b collect, b b process, store, b b
b b and b b provide as bb b b output b b the b b information b b needed b b to b b support b b the
b b organization
3. A management information system can use data provided by a
bb bb bb bb bb bb bb bb bb
bb transaction processing system. bb b b
Answer: True bb b b b b b b Page: 6 b b b b b b b b LOD: Easy b b
4. Decision support systems are tailored to the unique information needs of
bb b b b b bb bb bb bb bb b b bb
executives.
bb
Answer: False bb b b b b b b Page: 7 b b b b b b b b LOD: b b Easy
5. Communication and collaboration systems enhance communication
bb bb bb bb bb
bb between people both inside and outside of the organization.
bb b b b b b b b b b b b b b b
Answer: True bb b b b b b b Page: 7 b b b b b b b b LOD: Easy b b
2 Whitten/Bentley, Systems Analysis & Design Methods, bb bb bb bb bb
Seventh
,Chapter 1 The Context of Systems Analysis and
bb bb bb bb bb bb
Design
6. Upper management people typically are the direct users of
bb bb bb bb bb bb bb bb
transaction processing systems.
bb bb b b
Whitten/Bentley, Systems Analysis & Design Methods,
bb bb bb bb bb 3
Seventh
, Chapter 1 The Context of Systems Analysis and
bb bb bb bb bb bb
Design
Answer: False bb Page: 6-7 b b LOD: Medium b b
Rationale: Upper management people generally use only DSS and EIS.
bb b b bb b b bb bb bb b b b b
7. A stakeholder for an information system is a technical employee working
bb bb bb bb bb bb bb bb bb bb
bb on the systems analysis and design.
bb b b b b b b b b
Answer: False bb Page: 7 b b LOD: Easy b b
Rationale: A stakeholder can be anyone who has an interest in the information
bb bb b b bb b b bb bb bb b b b b bb b b
system.
b b
4 Whitten/Bentley, Systems Analysis & Design Methods,
bb bb bb bb bb
Seventh