MGT 3320 EXAM 1 QUESTIONS WITH
CORRECT ANSWERS
Which of the following would typically be considered a staff, rather than a line,
manager? - ANSWER-human resource manager
HR activities are typically carried out by - ANSWER-both line and staff managers
The goals of human resource management typically include all of the following
activities EXCEPT - ANSWER-overseeing financial reporting as part of the
Sarbanes-Oxley Act
The managers who are directly involved in creating goods and service are known as
- ANSWER-line managers
Who would typically have responsibility for carrying out human resource activities in
a small, independent business? - ANSWER-the owner or general manager
Which of the following is NOT a requirement for being a successful human resource
manager? - ANSWER-a degree in human resource mgt
A ________ involves the set of expectations about the exchanges that occur
between employees and employers - ANSWER-psychological contract
A sporting goods retail company hires another firm to manage all of its payroll
functions. This process is known as: - ANSWER-outsourcing
As the human resource field becomes more professional, more HR managers are
acquiring the Human Resource Certification Institute (HRCI) credential. Which
organization was instrumental in establishing that credential? - ANSWER-The
Society for Human Resource Management (SHRM)
The modern term used to describe the management of people is - ANSWER-human
resource mgt
Both the military and its suppliers became more interested in person-job matching
during - ANSWER-WWII
The HRCI offers several certifications, including all of the following EXCEPT the -
ANSWER-UPHR
The widespread use of _________ has affected how HR systems are delivered -
ANSWER-electronic technology
, Following the requirements of the Americans with Disabilities Act falls under which
particular goals of HR? - ANSWER-complying with legal and social obligations
The realization that human resource mgt was an important field was spearheaded by
the passing of the Rollins-Robinson Act - ANSWER-false
The human resource function in organizations today is viewed as a key activity that
can enhance the bottom line - ANSWER-true
Historically, personnel managers developed and promoted executives - ANSWER-
false
Scientific mgt focused on increasing efficiency and productivity - ANSWER-true
Productivity is the total set of features and characteristics of a product or service that
bears on its ability to satisfy stated or implied needs - ANSWER-false
Line managers are those responsible for an indirect or support function that have
costs but whose bottom-line contributions are less direct - ANSWER-false
The PHR certification is similar to passing the CPA exam - ANSWER-true
Designing jobs that are more challenging and satisfying is part of a company's HR
compliance with legal obligations - ANSWER-false
Utility analysis attempts to measure the effectiveness of different HR approaches in
terms of such metrics as a firm's financial performance - ANSWER-true
In order to take the PHR, SPHR, or GPHR certification exams, an individual must
have at least 10 years of professional experience - ANSWER-false
Title VII of the 1964 Civil Rights Act prohibits discrimination based on all of the
following EXCEPT - ANSWER-knowledge, skills, & abilities
All of the following are forces that effect the legal environment of human relations in
the US EXCEPT - ANSWER-employees
The steps in the regulatory process are - ANSWER-creation, enforcement, and
implementation
The most important human resource regulatory agency is the - ANSWER-Equal
Employment Opportunity Commission
One method for establishing whether disparate impact exists in a company's hiring
practices involves - ANSWER-geographic comparisons
The most noteworthy factors used to characterize a protected class include -
ANSWER-disability status, religion, national origin, & gender
all of these
CORRECT ANSWERS
Which of the following would typically be considered a staff, rather than a line,
manager? - ANSWER-human resource manager
HR activities are typically carried out by - ANSWER-both line and staff managers
The goals of human resource management typically include all of the following
activities EXCEPT - ANSWER-overseeing financial reporting as part of the
Sarbanes-Oxley Act
The managers who are directly involved in creating goods and service are known as
- ANSWER-line managers
Who would typically have responsibility for carrying out human resource activities in
a small, independent business? - ANSWER-the owner or general manager
Which of the following is NOT a requirement for being a successful human resource
manager? - ANSWER-a degree in human resource mgt
A ________ involves the set of expectations about the exchanges that occur
between employees and employers - ANSWER-psychological contract
A sporting goods retail company hires another firm to manage all of its payroll
functions. This process is known as: - ANSWER-outsourcing
As the human resource field becomes more professional, more HR managers are
acquiring the Human Resource Certification Institute (HRCI) credential. Which
organization was instrumental in establishing that credential? - ANSWER-The
Society for Human Resource Management (SHRM)
The modern term used to describe the management of people is - ANSWER-human
resource mgt
Both the military and its suppliers became more interested in person-job matching
during - ANSWER-WWII
The HRCI offers several certifications, including all of the following EXCEPT the -
ANSWER-UPHR
The widespread use of _________ has affected how HR systems are delivered -
ANSWER-electronic technology
, Following the requirements of the Americans with Disabilities Act falls under which
particular goals of HR? - ANSWER-complying with legal and social obligations
The realization that human resource mgt was an important field was spearheaded by
the passing of the Rollins-Robinson Act - ANSWER-false
The human resource function in organizations today is viewed as a key activity that
can enhance the bottom line - ANSWER-true
Historically, personnel managers developed and promoted executives - ANSWER-
false
Scientific mgt focused on increasing efficiency and productivity - ANSWER-true
Productivity is the total set of features and characteristics of a product or service that
bears on its ability to satisfy stated or implied needs - ANSWER-false
Line managers are those responsible for an indirect or support function that have
costs but whose bottom-line contributions are less direct - ANSWER-false
The PHR certification is similar to passing the CPA exam - ANSWER-true
Designing jobs that are more challenging and satisfying is part of a company's HR
compliance with legal obligations - ANSWER-false
Utility analysis attempts to measure the effectiveness of different HR approaches in
terms of such metrics as a firm's financial performance - ANSWER-true
In order to take the PHR, SPHR, or GPHR certification exams, an individual must
have at least 10 years of professional experience - ANSWER-false
Title VII of the 1964 Civil Rights Act prohibits discrimination based on all of the
following EXCEPT - ANSWER-knowledge, skills, & abilities
All of the following are forces that effect the legal environment of human relations in
the US EXCEPT - ANSWER-employees
The steps in the regulatory process are - ANSWER-creation, enforcement, and
implementation
The most important human resource regulatory agency is the - ANSWER-Equal
Employment Opportunity Commission
One method for establishing whether disparate impact exists in a company's hiring
practices involves - ANSWER-geographic comparisons
The most noteworthy factors used to characterize a protected class include -
ANSWER-disability status, religion, national origin, & gender
all of these
