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Phlebotomy Chapter 1 & 2 Questions – Practice Study Material with Answers

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This document contains practice questions and answers from Phlebotomy Chapters 1 and 2. It covers foundational concepts such as quality assurance, laboratory workflow, professional ethics, patient confidentiality, legal considerations, and the role of organizations like CLIA, CLSI, and The Joint Commission. The material is designed to help students review and strengthen their knowledge for exams and clinical practice.

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Institution
Phlebotomy
Course
Phlebotomy








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Institution
Phlebotomy
Course
Phlebotomy

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Uploaded on
September 11, 2025
Number of pages
3
Written in
2025/2026
Type
Exam (elaborations)
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Questions & answers

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Phlebotomy Chapter 1 & 2 Questions

_____________ emphasizes quality assurance in collecting and performing blood
work using waived testing kits. - ANS Good Lab Practices (GLP)

A clinical laboratory "path of work flow" is what? - ANS 1. Defined as the steps
necessary to deliver a product or service
2. Made up of pre analytical, analytical, and post analytical processes
3. Monitored throughout the process by quality indicators

A global, nonprofit, standards-developing organization with representatives from the
profession, industry, and government who use a consensus process to develop
voluntary guidelines and standards for all areas of the laboratory is ________. -
ANS Clinical Lab Standard Institute (CLSI)

A phlebotomist who gets the specimen for the doctor even if he or she must take
shortcuts and save time is exhibiting integrity. True or False? - ANS False

A specimen was mislabeled on the floor. The phlebotomist is required to fill out an
incident report form. What information is part of the report? - ANS 1.
Description of the consequence
2. Details of the corrective action taken
3. Explanation of the problem

Acknowledging a patient's beliefs, customs, knowledge, and attitudes exemplifies
what? - ANS Diversity awareness

An example of a QA indicator is. . . - ANS The blood culture contamination
rate will not exceed the national rate

Another name for blood bank - ANS Immunohematology

Chilling will adversely affect the quality of test results for which analyte? - ANS
Potassium

Drawing a patient's blood without his or her permission can result in a charge of -
ANS Assault and battery

Electrolyte testing includes... - ANS Sodium and potassium

Federal law that defines the responsibilities of medical laboratory personal - ANS
Clinical Laboratory Improvement Act '88 (CLIA)

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