APCO Final - Public Safety Telecommunicator (PST) or
Emergency Communications course -APCO (Association of
Public-Safety Communications Officials) EXAM LATEST
UPDATED VERSION QUESTIONS AND VERIFIED CORRECT
ANSWERS JUST RELEASED
The term for the industry involved in delivering location based service to consumer
driven vehicles is: - answer>>>Telematics
The abbreviation used to describe the automatic transmission via wireless technology of
critical vehicle and occupant data immediately following a crash: - answer>>>ACN
The abbreviation "TCC" stands for: - answer>>>Telematics Call Center
A telematics call that us similar to a 911 open line call is: - answer>>>An emergency
button activation, no voice call
Which of the following is a type of call the PSAP may receive from a TCC?
-emergency key press
-automatic crash notifications
-vehicle location assistance
-all of the above - answer>>>All of the above
Which of the following is not a service of TCC's? - answer>>>Directly dispatching an
ambulance
,Prior to contacting a Telematics operator for stolen vehicle tracking, the
telecommunicator must: - answer>>>Enter the vehicle into the NCIC system
When is the location determined at the TCC?
-at the time of the call
-whenever the TCC operator queries the location
-automatically every thirty seconds
-both a and b - answer>>>Both a and b
T/F: Logging recorder information can be used for QA/QI purposes. - answer>>>True
T/F: CAD system configurations are the same in all PSAPs. - answer>>>False
T/F: CAD systems that interface with the PSAP's E9-1-1 system can automatically enter
ALI/ANI information into the necessary fields. - answer>>>True
T/F: MDT/MDC systems can increase the amount of air time by a telecommunicator. -
answer>>>False
T/F: Telecommunicators should depend on their records devices to retrieve information
missed during a call. - answer>>>False
A small computer terminal that permits data transfer between the response units and
the PSAP is a? - answer>>>MDT/MDC
Forty-five minutes after 8:00PM in 24-hour (military) time is? - answer>>>2045
, The abbreviation for the technology that provides a mapped location of response units
is? - answer>>>AVL
CAD systems are usually designed with built-in redundancies because? - answer>>>If one
portion of the CAD fails, backup systems can keep CAD running
Mapping systems integrated with CAD can provide all the following except?
- schools
- cross streets
- residence phone numbers
- landmarks - answer>>>Residence phone numbers
T/F: The "Echo Procedure" is used in radio transmissions to assign response units -
answer>>>False
Limitations on radio power, antenna height, and frequency use are set by the.. -
answer>>>Federal Communications Commission (FCC)
T/F: The abbreviations "BOLO" and "ATL" refer to the same type of radio broadcasts -
answer>>>True
When handling fire service calls, preliminary dispatch information should be kept to a
minimum - answer>>>True
T/F: It is acceptable to not acknowledge certain units - answer>>>False
Emergency Communications course -APCO (Association of
Public-Safety Communications Officials) EXAM LATEST
UPDATED VERSION QUESTIONS AND VERIFIED CORRECT
ANSWERS JUST RELEASED
The term for the industry involved in delivering location based service to consumer
driven vehicles is: - answer>>>Telematics
The abbreviation used to describe the automatic transmission via wireless technology of
critical vehicle and occupant data immediately following a crash: - answer>>>ACN
The abbreviation "TCC" stands for: - answer>>>Telematics Call Center
A telematics call that us similar to a 911 open line call is: - answer>>>An emergency
button activation, no voice call
Which of the following is a type of call the PSAP may receive from a TCC?
-emergency key press
-automatic crash notifications
-vehicle location assistance
-all of the above - answer>>>All of the above
Which of the following is not a service of TCC's? - answer>>>Directly dispatching an
ambulance
,Prior to contacting a Telematics operator for stolen vehicle tracking, the
telecommunicator must: - answer>>>Enter the vehicle into the NCIC system
When is the location determined at the TCC?
-at the time of the call
-whenever the TCC operator queries the location
-automatically every thirty seconds
-both a and b - answer>>>Both a and b
T/F: Logging recorder information can be used for QA/QI purposes. - answer>>>True
T/F: CAD system configurations are the same in all PSAPs. - answer>>>False
T/F: CAD systems that interface with the PSAP's E9-1-1 system can automatically enter
ALI/ANI information into the necessary fields. - answer>>>True
T/F: MDT/MDC systems can increase the amount of air time by a telecommunicator. -
answer>>>False
T/F: Telecommunicators should depend on their records devices to retrieve information
missed during a call. - answer>>>False
A small computer terminal that permits data transfer between the response units and
the PSAP is a? - answer>>>MDT/MDC
Forty-five minutes after 8:00PM in 24-hour (military) time is? - answer>>>2045
, The abbreviation for the technology that provides a mapped location of response units
is? - answer>>>AVL
CAD systems are usually designed with built-in redundancies because? - answer>>>If one
portion of the CAD fails, backup systems can keep CAD running
Mapping systems integrated with CAD can provide all the following except?
- schools
- cross streets
- residence phone numbers
- landmarks - answer>>>Residence phone numbers
T/F: The "Echo Procedure" is used in radio transmissions to assign response units -
answer>>>False
Limitations on radio power, antenna height, and frequency use are set by the.. -
answer>>>Federal Communications Commission (FCC)
T/F: The abbreviations "BOLO" and "ATL" refer to the same type of radio broadcasts -
answer>>>True
When handling fire service calls, preliminary dispatch information should be kept to a
minimum - answer>>>True
T/F: It is acceptable to not acknowledge certain units - answer>>>False
