USPS WINDOW CLERK 101 TEST BANK QUESTIONS WITH
CORRECT ANSWERS
"Positive interactive creates... - correct answer- ...positive
perception"
24 hour clock - correct answer- end to end process to ensure
mail is collected, distributed and delivered
A reminder letter is generated from webbats and placed in PO
Box - correct answer- 20th day
A seconds or final notice is issued after ____ calendar days from
the 1st delivery certified mail article - correct answer- 5
calendar days
Accepting any insurance claim ( Domestic and International) -
correct answer- PS Form 1000 ( are not longer available
Administrative Support Manual (ASM) - correct answer-
Contains policies and procedures for administrative and support
functions within the postal services
,AMU is where we separate this mail - correct answer-
Anonymous mail
Any attempt to exchange cash from criminal activities for money
that cannot be traced to the crimes - correct answer- Money
laundering
Any mailable item that weighs 13 ounces or less is? - correct
answer- FIRST CLASS MAIL
At the end of your day you turn in what to the lead clerk or
supervisor? - correct answer- 1412 - END OF DAY REPORT,
RECEIPTS, FUNDS/MONEY
CBPMAN - correct answer- Customs Border Protection
Manifest
PS Form 2976- A Custom Declaration and Dispatch Note
Customers can check the status of their claim online after____
days - correct answer- 10 days
, Customers should file all claims for damaged or missing contents
immediately but they must file no later than ____ days from the
date of Mailing - correct answer- 60 days
DDD1 label - correct answer- is attached to all anonymous
mail receptacles and that weight more than 13 ounces
DDD2 - correct answer- is attached to all anonymous mail
that being returned to the customers due the security
requirements. Used in conjunction with Label 127 (Surface
transportation ONLY)
Dimensional weigh pricing applies only for _________ _______
and zones ___-___? - correct answer- Prioriry Mail and Zone
5-8
Does the Post Office gives cash back if so how much? - correct
answer- Yes, as long as they purchase something, up to $50 in
$10 increments
Does the Post Office provide a U.S. flag to Veterans for a fee? -
correct answer- No, it's free for Burial of Veterans
CORRECT ANSWERS
"Positive interactive creates... - correct answer- ...positive
perception"
24 hour clock - correct answer- end to end process to ensure
mail is collected, distributed and delivered
A reminder letter is generated from webbats and placed in PO
Box - correct answer- 20th day
A seconds or final notice is issued after ____ calendar days from
the 1st delivery certified mail article - correct answer- 5
calendar days
Accepting any insurance claim ( Domestic and International) -
correct answer- PS Form 1000 ( are not longer available
Administrative Support Manual (ASM) - correct answer-
Contains policies and procedures for administrative and support
functions within the postal services
,AMU is where we separate this mail - correct answer-
Anonymous mail
Any attempt to exchange cash from criminal activities for money
that cannot be traced to the crimes - correct answer- Money
laundering
Any mailable item that weighs 13 ounces or less is? - correct
answer- FIRST CLASS MAIL
At the end of your day you turn in what to the lead clerk or
supervisor? - correct answer- 1412 - END OF DAY REPORT,
RECEIPTS, FUNDS/MONEY
CBPMAN - correct answer- Customs Border Protection
Manifest
PS Form 2976- A Custom Declaration and Dispatch Note
Customers can check the status of their claim online after____
days - correct answer- 10 days
, Customers should file all claims for damaged or missing contents
immediately but they must file no later than ____ days from the
date of Mailing - correct answer- 60 days
DDD1 label - correct answer- is attached to all anonymous
mail receptacles and that weight more than 13 ounces
DDD2 - correct answer- is attached to all anonymous mail
that being returned to the customers due the security
requirements. Used in conjunction with Label 127 (Surface
transportation ONLY)
Dimensional weigh pricing applies only for _________ _______
and zones ___-___? - correct answer- Prioriry Mail and Zone
5-8
Does the Post Office gives cash back if so how much? - correct
answer- Yes, as long as they purchase something, up to $50 in
$10 increments
Does the Post Office provide a U.S. flag to Veterans for a fee? -
correct answer- No, it's free for Burial of Veterans
