1
Tourism
Grade 12
PRELIMINARY
EXAMINATION
2025
Study Notes
These notes were compiled using the
following papers from: DBE Prelim 2020, @IMPAQ Prelim 2019, 2020 & 2022. @IMPAQ
Prelim 2023 & 2024, EC/SEPTEMBER 2023.
These information/answers are from the memorandums (there are more possible answers).
Some information is repeated - I want to show you the different ways in which the same
information is asked. I encourage you to answer the calculation/illustration questions.
NOTE: Some information is described in more detail in Term 2’ notes. If you haven’t
purchased Term 2’s notes, contact .
Good luck: Juffrou Ansie
CONTENT
Global Events 4
Mapwork And Tour Planning 8
Budgeting For Tours & Foreign Exchange And Currency Conversions 16
Health & Safety For Travellers 21
Travel Documents And Border Regulations 22
World Time Zones And DST 23
World Icons And Tourist Attractions (*Wh Sites*) 26
Marketing South Africa As A Destination & Branding, Tomsa And Tourism Indaba 31
@Juffrou_Ansie
, 2
Multiplier Effect & GDP In Tourism 33
Forms Of International Payment 33
Sustainable And Responsible Tourism: Triple Bottom Line 34
World Heritage Sites In South Africa 42
Customer Feedback And Satisfaction Strategies 43
Professional Image, Work Ethic & Employment Conditions 45
_____________________________________________________________________
Multiple – choice
This icon is known as the ‘lost city’. The cultural group that lived
here during the 15th century was the Incas.
UNESCO was the organisation responsible for the declaration of
this World Heritage Site
Floating markets -
A very attractive place for tourists to see the traditional way
of selling and buying goods
The Algarve -
The area is known as one of Portugal's most important
tourist hot spots.
Alcázar of Segovia -
One of the most well-known palace-castles in Spain.
Red Square
All the streets of Russia lead to this icon.
Kremlin – the symbol of Russian power and authority.
Fossil Hominid Site of South The new name of the Cradle of Humankind
Africa
Travel show Show that attracts tourists and tourism providers. Selling or
introduction of tourism products and services
@Juffrou_Ansie
, 3
Working hours Hours to work according to labour law.
E.g. 8 hours per day x 5 days per week
Overtime Extra time that you work outside official working hours.
Will receive extra compensation
Professionality The way a worker must behave at work
Profession The type of work the worker performs
Fair Trade Tourism South Africa (FTT SA) is involved in the
three pillars of sustainable tourism. The Three Pillars:
• Economic (Profit)
• Social (People)
• Environmental (Planet
Why will the phrase: ‘Stay where you’re spending really counts’
encourage responsible tourism practices in South Africa?
• Spends money at local attractions and activities.
• Money is used to uplift the local community
Visa Master Card A payment card that is widely accepted by service providers and
automated teller machines (ATM’s) around the world.
Foreign market share The proportion of an international market a destination holds in
relation to its main competitors.
Branding A long-term strategy used by South African Tourism to achieve
identification and preference for South Africa as a destination of
choice.
SWIFT A global payment system that allows you to transfer money
securely and quickly to international bank accounts using
codes.
Contactless payments A current tourism trend related to technology.
IDP A travel related document that allows the bearer to drive a
vehicle in a country other than his/her place of residence.
Duty free 50 mℓ of perfume and 1 x 750 mℓ bottle of wine is classified as
... Goods by South African customs.
Bilharzia A travel related disease caused when a certain type of water
snail penetrates the skin of a human swimming or walking in
contaminated water and lays eggs in the person’s bladder or
bowels.
HIV A deadly virus that is transmitted by contact with the bodily
fluids of an infected person.
Malaria A travel related disease that can be prevented by keeping doors
and windows closed at night when in areas where the disease is
prevalent.
Yellow fever A travel related disease that requires a traveller to be vaccinated
before entering a country. This disease can only be contracted
once.
Cholera A travel related disease spread through consumption of
contaminated food or water. Symptoms are diarrhoea and
severe vomiting.
@Juffrou_Ansie
, 4
Khomani Cultural Landscape
Values of the culture to attract tourists to the area.
• Learning from the culture, expanding knowledge.
Improve status of province.
• Culture is unique, leads to income and job creation
GLOBAL EVENTS
Case Study @IMPAQ prelim_2023
Consequences that the floods had in Auckland
• Damage to infrastructure.
• Injuries and death among local community.
• No access to fresh water
• Businesses closed
• Short-term unemployment
• Less tourist visits
More examples of global events that took place in 2022–2023
• Earthquakes in Turkey.
• Floods in the Kruger Nasional Park.
• Tropical storms in the Philippines.
• Tropical Cyclone Freddy in Madagascar.
• Indonesian earthquake.
@Juffrou_Ansie
Tourism
Grade 12
PRELIMINARY
EXAMINATION
2025
Study Notes
These notes were compiled using the
following papers from: DBE Prelim 2020, @IMPAQ Prelim 2019, 2020 & 2022. @IMPAQ
Prelim 2023 & 2024, EC/SEPTEMBER 2023.
These information/answers are from the memorandums (there are more possible answers).
Some information is repeated - I want to show you the different ways in which the same
information is asked. I encourage you to answer the calculation/illustration questions.
NOTE: Some information is described in more detail in Term 2’ notes. If you haven’t
purchased Term 2’s notes, contact .
Good luck: Juffrou Ansie
CONTENT
Global Events 4
Mapwork And Tour Planning 8
Budgeting For Tours & Foreign Exchange And Currency Conversions 16
Health & Safety For Travellers 21
Travel Documents And Border Regulations 22
World Time Zones And DST 23
World Icons And Tourist Attractions (*Wh Sites*) 26
Marketing South Africa As A Destination & Branding, Tomsa And Tourism Indaba 31
@Juffrou_Ansie
, 2
Multiplier Effect & GDP In Tourism 33
Forms Of International Payment 33
Sustainable And Responsible Tourism: Triple Bottom Line 34
World Heritage Sites In South Africa 42
Customer Feedback And Satisfaction Strategies 43
Professional Image, Work Ethic & Employment Conditions 45
_____________________________________________________________________
Multiple – choice
This icon is known as the ‘lost city’. The cultural group that lived
here during the 15th century was the Incas.
UNESCO was the organisation responsible for the declaration of
this World Heritage Site
Floating markets -
A very attractive place for tourists to see the traditional way
of selling and buying goods
The Algarve -
The area is known as one of Portugal's most important
tourist hot spots.
Alcázar of Segovia -
One of the most well-known palace-castles in Spain.
Red Square
All the streets of Russia lead to this icon.
Kremlin – the symbol of Russian power and authority.
Fossil Hominid Site of South The new name of the Cradle of Humankind
Africa
Travel show Show that attracts tourists and tourism providers. Selling or
introduction of tourism products and services
@Juffrou_Ansie
, 3
Working hours Hours to work according to labour law.
E.g. 8 hours per day x 5 days per week
Overtime Extra time that you work outside official working hours.
Will receive extra compensation
Professionality The way a worker must behave at work
Profession The type of work the worker performs
Fair Trade Tourism South Africa (FTT SA) is involved in the
three pillars of sustainable tourism. The Three Pillars:
• Economic (Profit)
• Social (People)
• Environmental (Planet
Why will the phrase: ‘Stay where you’re spending really counts’
encourage responsible tourism practices in South Africa?
• Spends money at local attractions and activities.
• Money is used to uplift the local community
Visa Master Card A payment card that is widely accepted by service providers and
automated teller machines (ATM’s) around the world.
Foreign market share The proportion of an international market a destination holds in
relation to its main competitors.
Branding A long-term strategy used by South African Tourism to achieve
identification and preference for South Africa as a destination of
choice.
SWIFT A global payment system that allows you to transfer money
securely and quickly to international bank accounts using
codes.
Contactless payments A current tourism trend related to technology.
IDP A travel related document that allows the bearer to drive a
vehicle in a country other than his/her place of residence.
Duty free 50 mℓ of perfume and 1 x 750 mℓ bottle of wine is classified as
... Goods by South African customs.
Bilharzia A travel related disease caused when a certain type of water
snail penetrates the skin of a human swimming or walking in
contaminated water and lays eggs in the person’s bladder or
bowels.
HIV A deadly virus that is transmitted by contact with the bodily
fluids of an infected person.
Malaria A travel related disease that can be prevented by keeping doors
and windows closed at night when in areas where the disease is
prevalent.
Yellow fever A travel related disease that requires a traveller to be vaccinated
before entering a country. This disease can only be contracted
once.
Cholera A travel related disease spread through consumption of
contaminated food or water. Symptoms are diarrhoea and
severe vomiting.
@Juffrou_Ansie
, 4
Khomani Cultural Landscape
Values of the culture to attract tourists to the area.
• Learning from the culture, expanding knowledge.
Improve status of province.
• Culture is unique, leads to income and job creation
GLOBAL EVENTS
Case Study @IMPAQ prelim_2023
Consequences that the floods had in Auckland
• Damage to infrastructure.
• Injuries and death among local community.
• No access to fresh water
• Businesses closed
• Short-term unemployment
• Less tourist visits
More examples of global events that took place in 2022–2023
• Earthquakes in Turkey.
• Floods in the Kruger Nasional Park.
• Tropical storms in the Philippines.
• Tropical Cyclone Freddy in Madagascar.
• Indonesian earthquake.
@Juffrou_Ansie
