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1. desired level of
prior to scheduling work priorities must be set after assignin
mainte- nance
standards regarding the
2. Use Proper Equipment a major way to dramatically reduce the labor required for
grounds
maintenance procedures is to
3. 20% what is the ideal percentage of staflng desired for a
project and relief crew
4. the materials amounts ex- the presence of some materials can require continuous
reporting
ceed certain threshold lim- if
its
5. polychlorinated biphenyls what commonly used insulating material in transformers
has been
discontinued because it is a hazardous material
6. custodial services a campus just completed construction of a new 100,000 gross
square feet classroom facility, but adequate plant
operations and maintenance funds are not received to
keep the building operating at requested levels. where
should the majority of funds be directed
7. execute an auditing/bench several complaints have been received from faculty dean
regard-
marking exercise to deter-ing the cleanliness in their areas. what is the most ettective systemic
mine the current level course of action
of service
8. evaluate and rank projects a campus has been updating its facility renewal program
what is
the final step in the process
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9. they have the same in law violation situations, which statement is true for non
pow- ers and commis- sioned security oflcers
limitations of an
ordinary citizen
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10. know and understand what goal should an educational facilities professional set for
the needs of the em- ployees to improve customer service
customer
11. Facilities Condition Index= Deferred Maintenance Backlog divided by Cost
Replacement Value
12. Cost Replacement Value= Gross Square Foot x Replacement Cost
13. Building Renewal
14. Total Cost of
Ownership (TCO)
15. what is the best administration are high, with littl
method for assessing tolerance for a slow approach.
the current facilities which statement supports these
management cul- ture desires
on campus
16. what is the best
method for assessing
current cus- tomer
satisfaction
17. which appa tool or
educa- tional program
would you use for the
quickest and most
immediate benefit to
access your
organization
18. expectations from the
ex- ecutive
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conduct a culture climate survey
conduct a customer satisfaction survey for
key service users
fmep facilities management evaluation
program
set expectations and require results