Which of the following is the most important reason to be able to communicate effectively with patients
and keep them informed? - CORRECT ANSWER✅✅make patients feel more comfortable and less
threatened
Which of the following attributes of a medical assistant does NOT identify a true professional? -
CORRECT ANSWER✅✅Inflexibility
Which of the following will keep the medical assistant current in knowledge in the years to come and
serves as testimony to a commitment to professionalism? - CORRECT ANSWER✅✅continuing education
Which of the following is NOT a benefit of a practicum to the medical assistant student? - CORRECT
ANSWER✅✅the staff can observe the student before employment
Which of the following qualities does a medical assistant who continually asks to leave early to go to
other appointment needs to develop? - CORRECT ANSWER✅✅dependability
which term describes stepping into a patient's place, discovering what the patient is experiencing, and
then recognizing and identifying with those feelings? - CORRECT ANSWER✅✅empathy
which of the following statement(s) best describe(s) the professional medical assistant? - CORRECT
ANSWER✅✅All of the above, the medical assistant had good written and oral communication skills
The period in which a student is able to apply his or her newly acquired skills as a medical assistant prior
to graduation is known as which of the following? - CORRECT ANSWER✅✅practicum
the medical assistant is educated in which of the following settings? - CORRECT ANSWER✅✅both
classroom and laboratory
Courses in a professional medical assisting program include a complement of general knowledge classes
such as anatomy and physiology and: - CORRECT ANSWER✅✅all of the above