questions and answers passed
Leadership is a necessary (but not sufficient) condition for organizational success. Leaders
should emerge at which level(s) of an organization?
A. only during times of change
B. in the middle
C. throughout the organization
D. only at the top - correct answer ✔✔C. throughout the organization
According to the textbook, intellectual capital is the difference between market value and the
book value of a firm. Intellectual capital can be increased by...
A. attracting and retaining knowledgeable workers
B. decreasing labor costs
C. increasing retention of below average workers
D. increasing the turnover of employees - correct answer ✔✔A. attracting and retaining
knowledgable workers
Medical monitoring through wearable devices has been approved by the U.S. Food and Drug
Administration for offers from Apple. This is an important development of which factor of the
general environment?
A. technological
B. demographic
C. sociocultural
D. economic - correct answer ✔✔A. technological
,Scanning the general environment would identify information on...
A. customer and firm bargaining power
B. competitive rivalry
C. the aging population and ethnic shifts
D. substitute goods - correct answer ✔✔C. the aging population and ethnic shifts
Two of the key inputs to developing forecasts discussed in the text are...
A. environmental scanning and competitive intelligence
B. environmental scanning and stakeholder identification
C. assessing internal strengths and environmental scanning
D. environmental scanning and SWOT analysis - correct answer ✔✔A. environmental scanning
and competitive intelligence
Airbnb, a room-sharing site, offers more rooms than Marriott. Goldman Sachs suggests that the
supply of new rooms over the next two years will outpace the previous five even though the
growth of American occupancy rates has begun to slow. Which competitive force is involved in
this situation?
A. threat of proprietary products
B. threat of new buyers
C. threat of new entrants
D. threat of favorable government policies - correct answer ✔✔C. threat of new entrants
Strategic groups consist of a group of...
A. executives drawn from different companies within an industry that make decisions on
industry standards
B. firms within an industry that follows similar strategies
C. top executives that makes strategies for a company
, D. firms within an industry that decides to collude rather than compete with each other so that
they can increase their profits - correct answer ✔✔B. firms within an industry that follows
similar strategies
Human capital and social capital are vital for superior firm performance. If a firm has strong
human capital, the firm may exploit this by building social capital. This can be accomplished by...
A. decreasing the interaction of departments within the firm
B. structuring the firm with rigid departmental and employee divisions
C. encouraging the sharing of ideas between employees in the firm
D. requiring workers to work independently of each other - correct answer ✔✔C. encouraging
the sharing of ideas between employees in the firm
According to the text, the triple bottom line approach to corporate accounting includes which
three components?
A. financial, organizational, customer
B. financial, environmental, social
C. financial, organizational, psychological
D. financial, environmental, and customer - correct answer ✔✔B. financial, environment, social
Stakeholder management means...
A. stakeholders and manager inevitably work at cross-purposes
B. interest of the stockholders are not the only interest that matter
C. stakeholders are second in importance to stockholders
D. all stakeholders receive financial rewards - correct answer ✔✔B. interest of the stockholders
are not the only interest that matter
____________ are the competencies or skills that a firm employs to transform inputs into
outputs