MANA 3001 EXAM 4 QUESTIONS
WITH CORRECT ANSWERS!!
organization structure
refers to:
- division of labor
- patterns of coordination, communication, workflow, and power to direct labor within an
organization
identify the six elements of an organization's structure
1. specialization
2. departmentalization
3. chain of command
4. span of control
5. centralization
6. formalization
specialization
division of labor (into sperate jobs). goes back to scientific management, fordism, taylorism,
traiditonal job design
high specialization associated with:
- time and motion studies
- simplification
- repetitive work
- increasing efficiency
departmentalization
grouping jobs together so common tasks be
coordinated - by functions performed
, - by type of product or service the organization produces
- by geography or territory
- by process differences
chain of command
an unbroken line of authority that extends from the top of the organization to the lowest echelon
and clarifies who reports to whom
two complementary concepts:
- authority
- unity of command
span of control
how many employees a manager can efficiently and effectively direct
centralization
the degree to which decision-making is concentrated at a single point in the organization
- advantages of a decentralized organization:
- can act more quickly to solve problems
- more people provide input into decisions
- employees are less likely to feel alienated from those who make decisions that affect their work
lives
formalization
the degree to which jobs within the organization are standardized (rules, procedures,
and protocols that must be followed)
high formalization
employee has little discretion and input into how the job is one
low formalization
job behaviors are relatively non-programmed, and employees have a great deal of freedom
to exercise discretion in their work
WITH CORRECT ANSWERS!!
organization structure
refers to:
- division of labor
- patterns of coordination, communication, workflow, and power to direct labor within an
organization
identify the six elements of an organization's structure
1. specialization
2. departmentalization
3. chain of command
4. span of control
5. centralization
6. formalization
specialization
division of labor (into sperate jobs). goes back to scientific management, fordism, taylorism,
traiditonal job design
high specialization associated with:
- time and motion studies
- simplification
- repetitive work
- increasing efficiency
departmentalization
grouping jobs together so common tasks be
coordinated - by functions performed
, - by type of product or service the organization produces
- by geography or territory
- by process differences
chain of command
an unbroken line of authority that extends from the top of the organization to the lowest echelon
and clarifies who reports to whom
two complementary concepts:
- authority
- unity of command
span of control
how many employees a manager can efficiently and effectively direct
centralization
the degree to which decision-making is concentrated at a single point in the organization
- advantages of a decentralized organization:
- can act more quickly to solve problems
- more people provide input into decisions
- employees are less likely to feel alienated from those who make decisions that affect their work
lives
formalization
the degree to which jobs within the organization are standardized (rules, procedures,
and protocols that must be followed)
high formalization
employee has little discretion and input into how the job is one
low formalization
job behaviors are relatively non-programmed, and employees have a great deal of freedom
to exercise discretion in their work
