IBC201 FULL EXAM QUESTIONS WITH CORRECT ANSWERS.pdf

IBC201 EXAM QUESTIONS WITH CORRECT ANSWERS
././ ./ ./ ./ ./




Identify./the./statement./which./accurately./depicts./difference./between./French./and./Danish./managers./in./th
eir./approach./to./the./decision-making./process.



A../French./managers./do./not./spend./as./much./time./analyzing./alternatives./to./optimize./production



B../Danes./do./not./emphasize./control./in./operations



C../French./managers./are./less./emotionally./responsive./and./tend./to./take./a./straightforward./approach



D../Danes./present./each./opportunity./with./a./sense./of./creativity./and./logic./-./correct./answer./✔✔B



The./decision-making./process./called./ringisei./is./generally./used./by./the



A../Germans



B../Chinese



C../Japanese



D../Italians./-./correct./answer./✔✔C



In./Japan,./what./should./be./done./is./called./_____,./while./what./one./really./feels,./which./may./be./quite./differe
nt./is./_____.

,A../Tatemae;./honne



B../Honne;./ringisei



C../Honne;./tatemae



D../Ringisei;./tatemae./-./correct./answer./✔✔A



Kaizen./is./a./Japanese./term./that./means:



A../Employee./empowerment



B../Continuous./improvement



C../Quality./comes./first



D../Teamwork./-./correct./answer./✔✔B



ISO./9000./refers./to./the./International./Standards./Organization./(ISO)./certification./to./ensure:



A../Quality./products./and./services



B../On-time./delivery



C../Safety./standards

,D../Compliance./with./worldwide./workplace./equality./standards./-./correct./answer./✔✔A



Areas./that./are./examined./by./the./ISO./9000./certification./team./include./all./of./the./following./except:



A../Design./(product./or./service./specifications)



B../Process./control./(instruction./for./manufacturing./or./service./functions)



C../Purchasing./service./(e.g.,./instructions./for./conducting./after-sales./service)



D../Environmental./management./standards./-./correct./answer./✔✔D



This./certification./is./becoming./a./necessary./prerequisite./to./doing./business./in./the./EU./and./also./is./increasin
gly./used./as./a./screening./criterion./for./bidding./on./contracts./or./getting./business./in./the./United./States./and./
other./parts./of./the./world.



A../ISO./10006



B../ISO./9000



C../ISO./14000



D../ISO./19011./-./correct./answer./✔✔B



The./following./are./common./problems./that./MNCs./face./in./attempting./to./control./their./overseas./operation
s./except:

, A../The./objectives./of./the./foreign./operation./and./the./corporate./objectives./are./similar



B../The./objectives./of./joint-venture./partners./and./corporate./management./conflict



C../Amount./of./experience./and./competence./in./planning./are./widely./diverse./among./foreign./CEOs



D../Basic./philosophic./conflicts./exist./about./objectives./and./policies./of./foreign./operations,./largely./because./
of./cultural./differences./between./home./and./host-country./managers./-./correct./answer./✔✔A



Two./common./ways./of./looking./at./how./MNCs./control./operations./are:



A../Determining./whether./the./organization./uses./accounting./or./strategic./controls./and./by./choosing./wheth
er./the./enterprise./uses./simple./or./complex./controls



B../By./looking./at./the./ways./in./which./the./organization./uses./hierarchical./and./bureaucratic./controls./and./by./
looking./at./the./ways./in./which./the./organization./uses./external./or./internal./controls



C../Choosing./whether./the./enterprise./uses./simple./or./complex./controls./and./by./determining./whether./the./
organization./uses./financial./or./strategic./controls



D../Determining./whether./the./enterprise./chooses./to./use./internal./or./external./control./and./by./looking./at./t
he./ways./in./which./the./organization./uses./direct./and./indirect./controls./-./correct./answer./✔✔D



Controls./that./involve./face-to-face./or./personal./meetings./to./monitor./operations./are



A../Direct