CTS PREP WITH ALL CORRECT & 100% VERIFIED
ANSWERS|LATEST UPDATE|ALREADY GRADED A+
The HDTV aspect ratio is expressed as: ✔Correct answer-1.78:1
When conducting a site survey at an active construction site what should you confirm FIRST before
arriving onsite? ✔Correct answer-Required PPE to be onsite.
A field service technician replaces a piece of AV equipment on the client LAN but notices it's not
getting proper IP address. What's the most likely issue? ✔Correct answer-The new piece of
equipment needs to have its MAC registered.
After presenting a proposal to a client, confirming that all objections are answered and that the final
buying decision will be made at an internal meeting, what is the next step? ✔Correct answer-
Communicate regularly, until a decision is made
During discussions with an Architect, a _________ may be most useful when reviewing drawings.
✔Correct answer-Scale
The minimum load safety rating for mounting audio visual equipment is:MAYBE ✔Correct answer-
5:1
When installing an audiovisual system, a user connects a laptop to an HDMI distribution amplifier
with two monitors connected. The first monitor shows the laptop screen without any difficulty, the
second monitor does not. The likely cause is ✔Correct answer-EDID
When surveying a room before the start of the job, which of the following is NOT important?
✔Correct answer-The color of the conference room walls
A client requires a new boardroom. The sales person and engineer are sent to the premises to survey
the facility and discuss the opportunity with the client. This process is best described as a ____
✔Correct answer-Needs Analysis
A quick and accurate means to estimate dimensions of a commercial space during a site inspection
would be to _____? ✔Correct answer-Count the number of ceiling tiles in a drop tile installation
What is NOT an example of typical safety equipment you'd have readily available for a site visit?
MAYBE ✔Correct answer-NOT Tools with nonslip handles
An installed audio system should be AT LEAST __________ above the ambient noise floor.
✔Correct answer-25 dB
A client requires a front projection system. What drawings should be requested from the client to
select the appropriate lens? ✔Correct answer-reflected ceiling plans and elevations
Which of the following is NOT an objective of training end users and support staff on the operation of
an AV system. ✔Correct answer-Eliminate the need for a service contract
, In an auditorium, sightlines for the audience viewing a screen space can be improved by: ✔Correct
answer-Providing staggered or stepped seating arrangements
The Architect, Engineers and Consultants are all members of the _________. ✔Correct answer-
Design Team
After a site visit you realize you forgot to measure the room length. You did measure the width as 35
feet and ceiling height as 8 feet. Knowing from other documentation that the room's total area is 980
square feet, what might the length be? ✔Correct answer-28ft
A customer reports that they can't log into the web controls of an AV device. What is the FIRST thing
that you should do?MAYBE ✔Correct answer-NOT Tell the customer to engage their corporate IT
department
A dimmer rack with a constant load capability is powering twenty-four incandescent lights during a
stage production. The dimmer rack is running on a steady 230 VAC supply and averaging
approximately 98 amps draw. Suddenly the line voltage drops to 211 VAC. Calculate the expected
amperage draw. ✔Correct answer-90 amps
As part of integrating your solution your client indicates that they have certain technologies enabled
on their network that allows defined and flagged traffic to reach its source destination based upon
the priority of the traffic. What does the client have enabled on their network? MAYBE ✔Correct
answer-NOT Access Control Lists (ACLs)
What does a Work Breakdown Structure (WBS) address? ✔Correct answer-Products and services
as they relate to work done on a project
A customer reports that, after a water leak in their conference room, the projector won't turn on.
What should the service technician do FIRST? ✔Correct answer-Inspect each system component
for water damage
An owner representative contests an invoice that was mailed after an emergency service call which
had determined the problem was "operator error". Which of the following is *least* likely to prevent
this type of misunderstanding? ✔Correct answer-Predetermine that there is no need for service
agreement given predicted mean time between failure for a TV
Optimal viewing angles that can affect display location are know as ____. ✔Correct answer-
Sightlines
What best practice should a Technology Manager use when managing AV stock and inventory?
✔Correct answer-Keep track of the equipment and supplies the company has on hand, what is on
order and what is on site
__ is the process of examining methods, techniques, and principles from peer organizations and
facilities.MAYBE ✔Correct answer-Benchmarking
What is a primary objective of a benchmarking session with a client?MAYBE ✔Correct answer-
NOT! Create a detailed audiovisual system design
A customer is reporting that a wireless handheld microphone is not working in a space. You've tested
the microphone (including transmitter), the channel input on the mixer and all associated
ANSWERS|LATEST UPDATE|ALREADY GRADED A+
The HDTV aspect ratio is expressed as: ✔Correct answer-1.78:1
When conducting a site survey at an active construction site what should you confirm FIRST before
arriving onsite? ✔Correct answer-Required PPE to be onsite.
A field service technician replaces a piece of AV equipment on the client LAN but notices it's not
getting proper IP address. What's the most likely issue? ✔Correct answer-The new piece of
equipment needs to have its MAC registered.
After presenting a proposal to a client, confirming that all objections are answered and that the final
buying decision will be made at an internal meeting, what is the next step? ✔Correct answer-
Communicate regularly, until a decision is made
During discussions with an Architect, a _________ may be most useful when reviewing drawings.
✔Correct answer-Scale
The minimum load safety rating for mounting audio visual equipment is:MAYBE ✔Correct answer-
5:1
When installing an audiovisual system, a user connects a laptop to an HDMI distribution amplifier
with two monitors connected. The first monitor shows the laptop screen without any difficulty, the
second monitor does not. The likely cause is ✔Correct answer-EDID
When surveying a room before the start of the job, which of the following is NOT important?
✔Correct answer-The color of the conference room walls
A client requires a new boardroom. The sales person and engineer are sent to the premises to survey
the facility and discuss the opportunity with the client. This process is best described as a ____
✔Correct answer-Needs Analysis
A quick and accurate means to estimate dimensions of a commercial space during a site inspection
would be to _____? ✔Correct answer-Count the number of ceiling tiles in a drop tile installation
What is NOT an example of typical safety equipment you'd have readily available for a site visit?
MAYBE ✔Correct answer-NOT Tools with nonslip handles
An installed audio system should be AT LEAST __________ above the ambient noise floor.
✔Correct answer-25 dB
A client requires a front projection system. What drawings should be requested from the client to
select the appropriate lens? ✔Correct answer-reflected ceiling plans and elevations
Which of the following is NOT an objective of training end users and support staff on the operation of
an AV system. ✔Correct answer-Eliminate the need for a service contract
, In an auditorium, sightlines for the audience viewing a screen space can be improved by: ✔Correct
answer-Providing staggered or stepped seating arrangements
The Architect, Engineers and Consultants are all members of the _________. ✔Correct answer-
Design Team
After a site visit you realize you forgot to measure the room length. You did measure the width as 35
feet and ceiling height as 8 feet. Knowing from other documentation that the room's total area is 980
square feet, what might the length be? ✔Correct answer-28ft
A customer reports that they can't log into the web controls of an AV device. What is the FIRST thing
that you should do?MAYBE ✔Correct answer-NOT Tell the customer to engage their corporate IT
department
A dimmer rack with a constant load capability is powering twenty-four incandescent lights during a
stage production. The dimmer rack is running on a steady 230 VAC supply and averaging
approximately 98 amps draw. Suddenly the line voltage drops to 211 VAC. Calculate the expected
amperage draw. ✔Correct answer-90 amps
As part of integrating your solution your client indicates that they have certain technologies enabled
on their network that allows defined and flagged traffic to reach its source destination based upon
the priority of the traffic. What does the client have enabled on their network? MAYBE ✔Correct
answer-NOT Access Control Lists (ACLs)
What does a Work Breakdown Structure (WBS) address? ✔Correct answer-Products and services
as they relate to work done on a project
A customer reports that, after a water leak in their conference room, the projector won't turn on.
What should the service technician do FIRST? ✔Correct answer-Inspect each system component
for water damage
An owner representative contests an invoice that was mailed after an emergency service call which
had determined the problem was "operator error". Which of the following is *least* likely to prevent
this type of misunderstanding? ✔Correct answer-Predetermine that there is no need for service
agreement given predicted mean time between failure for a TV
Optimal viewing angles that can affect display location are know as ____. ✔Correct answer-
Sightlines
What best practice should a Technology Manager use when managing AV stock and inventory?
✔Correct answer-Keep track of the equipment and supplies the company has on hand, what is on
order and what is on site
__ is the process of examining methods, techniques, and principles from peer organizations and
facilities.MAYBE ✔Correct answer-Benchmarking
What is a primary objective of a benchmarking session with a client?MAYBE ✔Correct answer-
NOT! Create a detailed audiovisual system design
A customer is reporting that a wireless handheld microphone is not working in a space. You've tested
the microphone (including transmitter), the channel input on the mixer and all associated
