1|Page
Therapeutic Crisis Intervention (TCI),
(LATEST 2025, 2026 UPDATE), ACTUAL
EXAM TEST QUESTIONS AND 100%
VERIFIED ANSWERS.
What is a setting condition? ANSWER: Anything that makes challenging behavior
more or less likely to occur.
Who is part of the organizational culture? ANSWER: All of us
What are the goals of crisis intervention?
ANSWER: 1. Support: Environmentally and emotionally to reduce stress and risk
2. Teach: Children better ways to cope with stress
What is the Stress Model of Crisis?
ANSWER: 1. Precrisis State (Baseline)
2. Triggering Event
3. Escalation Phase
4. Outburst Crisis
5. Recovery
What are the 4 questions we ask ourselves in a crisis situation?
ANSWER: 1. What am I feeling now?
, 2|Page
2. What does this young person feel, need, or want?
3. How is the environment affecting the . young person?
4. How do I best respond?
What is summarization? ANSWER: "Here is what I hear you saying, you felt food
at first, but now..." (Summarizing feelings)
Name some behavior support techniques?
ANSWER: Managing the environment
Prompting
Caring gesture
Hurdle help
Redirection and distractions
Proximity
Directive statements
Time away
Planned ignore
Positive attention
What are the goals of emotional first aid?
ANSWER: 1. Provide immediate help and support to reduce emotional intensity
(co-regulation)
Therapeutic Crisis Intervention (TCI),
(LATEST 2025, 2026 UPDATE), ACTUAL
EXAM TEST QUESTIONS AND 100%
VERIFIED ANSWERS.
What is a setting condition? ANSWER: Anything that makes challenging behavior
more or less likely to occur.
Who is part of the organizational culture? ANSWER: All of us
What are the goals of crisis intervention?
ANSWER: 1. Support: Environmentally and emotionally to reduce stress and risk
2. Teach: Children better ways to cope with stress
What is the Stress Model of Crisis?
ANSWER: 1. Precrisis State (Baseline)
2. Triggering Event
3. Escalation Phase
4. Outburst Crisis
5. Recovery
What are the 4 questions we ask ourselves in a crisis situation?
ANSWER: 1. What am I feeling now?
, 2|Page
2. What does this young person feel, need, or want?
3. How is the environment affecting the . young person?
4. How do I best respond?
What is summarization? ANSWER: "Here is what I hear you saying, you felt food
at first, but now..." (Summarizing feelings)
Name some behavior support techniques?
ANSWER: Managing the environment
Prompting
Caring gesture
Hurdle help
Redirection and distractions
Proximity
Directive statements
Time away
Planned ignore
Positive attention
What are the goals of emotional first aid?
ANSWER: 1. Provide immediate help and support to reduce emotional intensity
(co-regulation)
