PSYCHOLOGY – D576 EXAM 2025
QUESTIONS AND ANSWERS
Industrial/Organizational Psychology - ANS Application of psychological principles to the
workplace to improve performance and satisfaction.
Personnel Psychology - ANS Focuses on recruitment, selection, and evaluation of employees.
Organizational Psychology - ANS Studies social interactions and organizational culture.
Human Factors - ANS Optimizes human interaction with machines and environments.
Job Analysis - ANS Process of determining job tasks, KSAOs, and work conditions.
Job Evaluation - ANS Determining job worth to ensure pay equity.
Realistic Job Preview (RJP) - ANS Recruitment method showing both positive and negative
job aspects.
Hawthorne Effect - ANS Behavioral change due to being observed.
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, Four-Fifths Rule - ANS Guideline for determining adverse impact in hiring.
Bona Fide Occupational Qualification (BFOQ) - ANS Legal job requirement that may allow for
discrimination.
Structured Interview - ANS Interview with standardized questions and scoring.
Unstructured Interview - ANS Flexible interview lacking standardization.
Adverse Impact - ANS When employment practices disadvantage protected groups.
Protected Class - ANS Groups safeguarded under employment law (e.g., race, sex, age).
Behavioral Ethics - ANS Study of how people make ethical decisions.
Grievance System - ANS Process for resolving employee complaints.
Performance Appraisal - ANS Evaluation of an employee's performance.
360-Degree Feedback - ANS Performance input from multiple sources.
Peter Principle - ANS Promotion to one's level of incompetence.
Trait Dimension - ANS Appraises personal attributes (e.g., friendliness).
Task Dimension - ANS Appraises completion of specific job tasks.
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