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CTC EXAM ACTUAL EXAM|| ACCURATE AND
FREQUENTLY ASKED QUESTIONS AND 100%
CORRECT ANSWERS|| LATEST AND COMPLETE
UPDATE WITH VERIFIED SOLUTIONS GRADED A+||
SURE PASS!!
An athletic trainer is frustrated with the constant criticism she receives from the
head trainer. What is the BEST way to manage this conflict?
a. ask for a private meeting to discuss her concerns and use a mediator if necessary
b. report the trainer's behavior to his supervisor
c. keep her feelings to herself and accept the head trainer's authority
d. stand up to the trainer the next time she is criticized and speak aggressively -
ANSWER: a. ask for a private meeting to discuss her concerns and use a mediator
if necessaryThis answer is correct.
Mallory and Ashli are best friends and both want to run for president of their
HOSA chapter. After sharing their feelings with each other, they decide to redefine
their goals. Mallory decides that Ashli would make a better president and she
would be just as happy working with a committee, so they decide that Ashli will
run for president and Mallory will be her campaign manager. This is an example of
a:
a. win-lose
b. compromise
c. sacrifice
d. win-win - ANSWER: d. win-win
Mrs. Peters is admitted with dizziness and loss of balance. She says she "cannot
sleep at night because it feels like the room is spinning around". Her complaints of
dizziness are classified as:
a. pathologic
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Selected:b. objective
c. subjective
d. psychosomatic - ANSWER: c. subjective
George and Martha are medical assistants in a dermatology office. George asks
Martha "can you help the patient in room 1 to the bathroom?" As George was
delivering the message to Martha, her phone rang and she responded to the phone
call. The patient in room 1 was never assisted. The problem with this
communication was that the:
a. sender did not deliver the message in a concise manner
b. message was not clear
c. message was interrupted
d. receiver did not understand the message - ANSWER: c. message was
interrupted
Which of the following is a sign of a bruised kidney?
a. difficulty urinating
b. bloody urine
c. flank (side) pain
d. nausea - ANSWER: b. bloody urine
Marie likes to choose her conflicts wisely. Which conflict below should Marie
choose to do something about?
a. She sees another student take something out of a friend's purse.
b. Her teacher says, "Marie, stop daydreaming" and she was not daydreaming.
c. She hears other students complaining about her favorite teacher.
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d. The person in front of her in the lunch line takes the last slice of chocolate cake.
- ANSWER: a. She sees another student take something out of a friend's purse.
Peggy is a dental hygienist. Does she have a right to wear a generous amount of
perfume at work?
a. No. The strong odor could violate her patient's rights.
b. Yes. She has the right to wear whatever she wants.
c. No. Healthcare workers should never wear deodorant, perfume, after shave, or
anything that is scented.
d. Yes. Perfume creates a pleasant smell for patients. - ANSWER: a. No. The
strong odor could violate her patient's rights.
If a speaker says she feels fine, but her face looks strained, her eyes are red, and
she is frowning, what would most people believe?
a. she is not sure how she feels
b. she is trying to confuse the listener
c. she does not feel good
d. she feels just fine - ANSWER: c. she does not feel good
Why is it important for the patient to have a qualified interpreter if they have a
language barrier?
a. A qualified interpreter is able to interpret complex medical terms and concepts.
b. If a hospital uses a qualified interpreter, they can charge the patient for those
services.
CTC EXAM ACTUAL EXAM|| ACCURATE AND
FREQUENTLY ASKED QUESTIONS AND 100%
CORRECT ANSWERS|| LATEST AND COMPLETE
UPDATE WITH VERIFIED SOLUTIONS GRADED A+||
SURE PASS!!
An athletic trainer is frustrated with the constant criticism she receives from the
head trainer. What is the BEST way to manage this conflict?
a. ask for a private meeting to discuss her concerns and use a mediator if necessary
b. report the trainer's behavior to his supervisor
c. keep her feelings to herself and accept the head trainer's authority
d. stand up to the trainer the next time she is criticized and speak aggressively -
ANSWER: a. ask for a private meeting to discuss her concerns and use a mediator
if necessaryThis answer is correct.
Mallory and Ashli are best friends and both want to run for president of their
HOSA chapter. After sharing their feelings with each other, they decide to redefine
their goals. Mallory decides that Ashli would make a better president and she
would be just as happy working with a committee, so they decide that Ashli will
run for president and Mallory will be her campaign manager. This is an example of
a:
a. win-lose
b. compromise
c. sacrifice
d. win-win - ANSWER: d. win-win
Mrs. Peters is admitted with dizziness and loss of balance. She says she "cannot
sleep at night because it feels like the room is spinning around". Her complaints of
dizziness are classified as:
a. pathologic
,2|Page
Selected:b. objective
c. subjective
d. psychosomatic - ANSWER: c. subjective
George and Martha are medical assistants in a dermatology office. George asks
Martha "can you help the patient in room 1 to the bathroom?" As George was
delivering the message to Martha, her phone rang and she responded to the phone
call. The patient in room 1 was never assisted. The problem with this
communication was that the:
a. sender did not deliver the message in a concise manner
b. message was not clear
c. message was interrupted
d. receiver did not understand the message - ANSWER: c. message was
interrupted
Which of the following is a sign of a bruised kidney?
a. difficulty urinating
b. bloody urine
c. flank (side) pain
d. nausea - ANSWER: b. bloody urine
Marie likes to choose her conflicts wisely. Which conflict below should Marie
choose to do something about?
a. She sees another student take something out of a friend's purse.
b. Her teacher says, "Marie, stop daydreaming" and she was not daydreaming.
c. She hears other students complaining about her favorite teacher.
, 3|Page
d. The person in front of her in the lunch line takes the last slice of chocolate cake.
- ANSWER: a. She sees another student take something out of a friend's purse.
Peggy is a dental hygienist. Does she have a right to wear a generous amount of
perfume at work?
a. No. The strong odor could violate her patient's rights.
b. Yes. She has the right to wear whatever she wants.
c. No. Healthcare workers should never wear deodorant, perfume, after shave, or
anything that is scented.
d. Yes. Perfume creates a pleasant smell for patients. - ANSWER: a. No. The
strong odor could violate her patient's rights.
If a speaker says she feels fine, but her face looks strained, her eyes are red, and
she is frowning, what would most people believe?
a. she is not sure how she feels
b. she is trying to confuse the listener
c. she does not feel good
d. she feels just fine - ANSWER: c. she does not feel good
Why is it important for the patient to have a qualified interpreter if they have a
language barrier?
a. A qualified interpreter is able to interpret complex medical terms and concepts.
b. If a hospital uses a qualified interpreter, they can charge the patient for those
services.
