Assignment Instructions
**Assignment Title:** Healthcare Quality Improvement Plan
**Objective:** To design a strategy that enhances patient safety and healthcare outcomes.
**Scenario:** You are a healthcare quality specialist tasked with analyzing system
inefficiencies and proposing solutions.
**Requirements:**
- Identify a quality problem in your chosen healthcare setting.
- Propose evidence-based solutions using performance improvement models.
- Discuss how these changes enhance patient outcomes and safety.
**Formatting:** APA, 3–4 pages, at least three peer-reviewed sources.
**Submission:** Upload to the health management system.
3-1 Short Paper: Investigations and Interprofessional Teamwork
Department of Healthcare Administration, Southern New Hampshire University
IHP-604-Q3472 Healthcare Quality Improvement
3-1 Short Paper: Investigations and Interprofessional Teamwork
Compare Proactive and Reactive Problem-Solving Frameworks
Problem-solving frameworks can be both proactive and reactive. Proactive problem-
solving frameworks help identify and solve known errors prior to similar incidents re-
occurring (Mathenge, 2019). A proactive problem-solving approach will help provide high
quality of care, which may result in positive value-based reimbursements. Three proactive
frameworks are Failure Mode Effect Analyses (FMEA), Plan-Do-Study-Act (PDSA), and
Tracers. Reactive problem-solving frameworks help with solving errors in response to one
or more incidents (Mathenge, 2019). Although Plan-Do-Study-Act (PDSA) and Tracers are
considered proactive they can also be utilized for reactive problem-solving along with Root
Cause Analyses (RCA). Reactive frameworks will not only assist in problem-solving but also
serve as a teaching/training tool for staff members.
Choose a Problem-Solving Framework
The three scenarios addressed by the chief quality officer include; “the ongoing professional
practice evaluation (OPPE) practices set by The Joint Commission for all healthcare
providers in a medical practice facility were recently revised. Your organization must
determine if they need to make any process changes to meet the updated standards”, “one
of your organization’s facilities wants to use a security tag for newborns from time of birth
to discharge, but it needs your department’s approval before implementing this change”,
and “The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems)
Survey for the last
quarter indicates patients’ dissatisfaction with understanding their hospital bill and lack of
knowledge about how to get clarification.”
**Assignment Title:** Healthcare Quality Improvement Plan
**Objective:** To design a strategy that enhances patient safety and healthcare outcomes.
**Scenario:** You are a healthcare quality specialist tasked with analyzing system
inefficiencies and proposing solutions.
**Requirements:**
- Identify a quality problem in your chosen healthcare setting.
- Propose evidence-based solutions using performance improvement models.
- Discuss how these changes enhance patient outcomes and safety.
**Formatting:** APA, 3–4 pages, at least three peer-reviewed sources.
**Submission:** Upload to the health management system.
3-1 Short Paper: Investigations and Interprofessional Teamwork
Department of Healthcare Administration, Southern New Hampshire University
IHP-604-Q3472 Healthcare Quality Improvement
3-1 Short Paper: Investigations and Interprofessional Teamwork
Compare Proactive and Reactive Problem-Solving Frameworks
Problem-solving frameworks can be both proactive and reactive. Proactive problem-
solving frameworks help identify and solve known errors prior to similar incidents re-
occurring (Mathenge, 2019). A proactive problem-solving approach will help provide high
quality of care, which may result in positive value-based reimbursements. Three proactive
frameworks are Failure Mode Effect Analyses (FMEA), Plan-Do-Study-Act (PDSA), and
Tracers. Reactive problem-solving frameworks help with solving errors in response to one
or more incidents (Mathenge, 2019). Although Plan-Do-Study-Act (PDSA) and Tracers are
considered proactive they can also be utilized for reactive problem-solving along with Root
Cause Analyses (RCA). Reactive frameworks will not only assist in problem-solving but also
serve as a teaching/training tool for staff members.
Choose a Problem-Solving Framework
The three scenarios addressed by the chief quality officer include; “the ongoing professional
practice evaluation (OPPE) practices set by The Joint Commission for all healthcare
providers in a medical practice facility were recently revised. Your organization must
determine if they need to make any process changes to meet the updated standards”, “one
of your organization’s facilities wants to use a security tag for newborns from time of birth
to discharge, but it needs your department’s approval before implementing this change”,
and “The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems)
Survey for the last
quarter indicates patients’ dissatisfaction with understanding their hospital bill and lack of
knowledge about how to get clarification.”
