SHRM-CP - PRACTICE EXAM WITH ALL CORRECT &
100% VERIFIED ANSWERS|ALREADY GRADED A+
1) A specialized field which works on engineering the work environment is: A. industrial
existentialism. B. ergonomics. C. environmentalism. D. engineering design ✔Correct answer-B.
ergonomics.
2) A primary advantage of unstructured versus structured interviewing techniques is that: A.
structured interviews take less time B. in an unstructured interview, the interviewer can ask follow-
up questions and pursue points of interest as they develop C. unstructured interviews are in
compliance with EEOC regulations, whereas structured interviews are not D. unstructured interviews
are more cost effective ✔Correct answer-B. in an unstructured interview, the interviewer can ask
follow-up questions and pursue points of interest as they develop
3) A common repatriation problem for international companies is that: A. repatriation usually
precipitates employee grievances B. there is usually high employee turnover following repatriation C.
repatriated employees usually demand significantly higher salaries D. repatriated employees
generally do not wish to return to the U.S. ✔Correct answer-B. there is usually high employee
turnover following repatriation
4) If an OSHA inspector shows up at the workplace, the first step an HR professional should take is: A.
check and verify the inspector's credentials B. close the workplace and send the employees home C.
deny any violation noted by the inspector D. secure all health and safety related company records in
a locked location ✔Correct answer-A. check and verify the inspector's credentials
5) Comparing the expense of a program versus its projected and identifiable results is using which
planning technique? A. Zero-based budgeting B. MBO C. Cost-benefit analysis D. Variable budgeting
✔Correct answer-C. Cost-benefit analysis
6) Frederick Taylor is noted for his contribution to: A. performance appraisal systems B. "humanizing"
the workplace C. Making the work process more efficient and less fatiguing D. Pension reform
✔Correct answer-C. Making the work process more efficient and less fatiguing
7) An HR professional is investigating reasons for job turnover among company employees moving
from one job or department to another. Which data collection method would provide the
information without interdepartmental conflicts? A. Surveys to all employees who have changed
positions within the last year. B. Group interviews with employees and previous supervisors to
discuss reasons for job changes. C. Search through performance appraisal files and personnel records
to learn reasons for job turnover within the company. D. Questionnaires distributed only to
employees who have changed positions ✔Correct answer-C. Search through performance
appraisal files and personnel records to learn reasons for job turnover within the company.
8) Of the following, the weakest tool for predicting an applicant's job performance is the: A.
application form B. proficiency test C. interview D. prior work reference ✔Correct answer-C.
interview
9) Keeping a record of all employees and listing significant successes and failures of each describe
which method? A. critical incident B. MBO C. Essay form D. Field review ✔Correct answer-A.
critical incident
, 10) Which of the following pieces of federal legislation is considered pro management? A. Wagner
Act B. National Industrial Recovery Act C. Railway Recovery Act D. Taft-Hartley Act ✔Correct
answer-D. Taft-Hartley Act
11) The most important element in defending an organization's position in a disciplinary action is to
demonstrate that: A. the employee has been warned B. the employee knew the rules before the
infraction C. an example was needed to eliminate or reduce similar misbehavior D. progressive
discipline has been applied consistent with policy and past practice ✔Correct answer-D.
progressive discipline has been applied consistent with policy and past practice
12) Which of the following would be considered nontaxable indirect compensation? A. Employee
discounts on employer goods or services B. Employer-paid group-term life insurance over $50,000 C.
Personal use of a company car D. Severance pay ✔Correct answer-A. Employee discounts on
employer goods or services
13) The lowest dose level at which toxic effects of a material can be demonstrated is called: A. the
adverse impact level B. the toxicity level C. the lethal level D. the just-toxic amount ✔Correct
answer-B. the toxicity level
14) Which type of organizational structure creates a dual chain of command? A. Line and staff B.
Functional C. Matrix D. Vertical ✔Correct answer-C. Matrix
15) The use of an aptitude test in the selection process best predicts: A. skill level B. job knowledge
C. manual dexterity D. training performance ✔Correct answer-D. training performance
16) A company is in the process of establishing formal compensation policies and practices. This
company is in which phase of the organizational cycle? A. Introduction B. Transition C. Growth D.
Maturity ✔Correct answer-D. Maturity
17) The first step in the job analysis process entails: A. deciding how the organization will use the
information collected B. writing new job descriptions for all current employees C. comparing old job
descriptions with new job specifications D. replacing job descriptions with job specifications
✔Correct answer-A. deciding how the organization will use the information collected
18) A process that aims to improve the performance and interaction within a specific group of
employees is: A. teambuilding B. a Scanlon plan C. human factors engineering D. survey research
✔Correct answer-A. teambuilding
19) Which of the following is a primary advantage of a balanced scorecard? A. It separates business
strategy from day-to-day activities. B. It relates performance of business functions to the
organization's mission. C. It focuses on financial measurements and hard data results. D. It tracks
progress against goals without raising accountability issues. ✔Correct answer-B. It relates
performance of business functions to the organization's mission.
Use the following information to answer questions 20 through 22)
A manufacturing facility purchases new equipment so that it can increase productivity. Employees
are trained on the new equipment. In anticipation of the increased productivity, the piece-rate
standards for the workers are increased. However, the operations manager has noticed that the
volume and quality of its products has actually declined.
100% VERIFIED ANSWERS|ALREADY GRADED A+
1) A specialized field which works on engineering the work environment is: A. industrial
existentialism. B. ergonomics. C. environmentalism. D. engineering design ✔Correct answer-B.
ergonomics.
2) A primary advantage of unstructured versus structured interviewing techniques is that: A.
structured interviews take less time B. in an unstructured interview, the interviewer can ask follow-
up questions and pursue points of interest as they develop C. unstructured interviews are in
compliance with EEOC regulations, whereas structured interviews are not D. unstructured interviews
are more cost effective ✔Correct answer-B. in an unstructured interview, the interviewer can ask
follow-up questions and pursue points of interest as they develop
3) A common repatriation problem for international companies is that: A. repatriation usually
precipitates employee grievances B. there is usually high employee turnover following repatriation C.
repatriated employees usually demand significantly higher salaries D. repatriated employees
generally do not wish to return to the U.S. ✔Correct answer-B. there is usually high employee
turnover following repatriation
4) If an OSHA inspector shows up at the workplace, the first step an HR professional should take is: A.
check and verify the inspector's credentials B. close the workplace and send the employees home C.
deny any violation noted by the inspector D. secure all health and safety related company records in
a locked location ✔Correct answer-A. check and verify the inspector's credentials
5) Comparing the expense of a program versus its projected and identifiable results is using which
planning technique? A. Zero-based budgeting B. MBO C. Cost-benefit analysis D. Variable budgeting
✔Correct answer-C. Cost-benefit analysis
6) Frederick Taylor is noted for his contribution to: A. performance appraisal systems B. "humanizing"
the workplace C. Making the work process more efficient and less fatiguing D. Pension reform
✔Correct answer-C. Making the work process more efficient and less fatiguing
7) An HR professional is investigating reasons for job turnover among company employees moving
from one job or department to another. Which data collection method would provide the
information without interdepartmental conflicts? A. Surveys to all employees who have changed
positions within the last year. B. Group interviews with employees and previous supervisors to
discuss reasons for job changes. C. Search through performance appraisal files and personnel records
to learn reasons for job turnover within the company. D. Questionnaires distributed only to
employees who have changed positions ✔Correct answer-C. Search through performance
appraisal files and personnel records to learn reasons for job turnover within the company.
8) Of the following, the weakest tool for predicting an applicant's job performance is the: A.
application form B. proficiency test C. interview D. prior work reference ✔Correct answer-C.
interview
9) Keeping a record of all employees and listing significant successes and failures of each describe
which method? A. critical incident B. MBO C. Essay form D. Field review ✔Correct answer-A.
critical incident
, 10) Which of the following pieces of federal legislation is considered pro management? A. Wagner
Act B. National Industrial Recovery Act C. Railway Recovery Act D. Taft-Hartley Act ✔Correct
answer-D. Taft-Hartley Act
11) The most important element in defending an organization's position in a disciplinary action is to
demonstrate that: A. the employee has been warned B. the employee knew the rules before the
infraction C. an example was needed to eliminate or reduce similar misbehavior D. progressive
discipline has been applied consistent with policy and past practice ✔Correct answer-D.
progressive discipline has been applied consistent with policy and past practice
12) Which of the following would be considered nontaxable indirect compensation? A. Employee
discounts on employer goods or services B. Employer-paid group-term life insurance over $50,000 C.
Personal use of a company car D. Severance pay ✔Correct answer-A. Employee discounts on
employer goods or services
13) The lowest dose level at which toxic effects of a material can be demonstrated is called: A. the
adverse impact level B. the toxicity level C. the lethal level D. the just-toxic amount ✔Correct
answer-B. the toxicity level
14) Which type of organizational structure creates a dual chain of command? A. Line and staff B.
Functional C. Matrix D. Vertical ✔Correct answer-C. Matrix
15) The use of an aptitude test in the selection process best predicts: A. skill level B. job knowledge
C. manual dexterity D. training performance ✔Correct answer-D. training performance
16) A company is in the process of establishing formal compensation policies and practices. This
company is in which phase of the organizational cycle? A. Introduction B. Transition C. Growth D.
Maturity ✔Correct answer-D. Maturity
17) The first step in the job analysis process entails: A. deciding how the organization will use the
information collected B. writing new job descriptions for all current employees C. comparing old job
descriptions with new job specifications D. replacing job descriptions with job specifications
✔Correct answer-A. deciding how the organization will use the information collected
18) A process that aims to improve the performance and interaction within a specific group of
employees is: A. teambuilding B. a Scanlon plan C. human factors engineering D. survey research
✔Correct answer-A. teambuilding
19) Which of the following is a primary advantage of a balanced scorecard? A. It separates business
strategy from day-to-day activities. B. It relates performance of business functions to the
organization's mission. C. It focuses on financial measurements and hard data results. D. It tracks
progress against goals without raising accountability issues. ✔Correct answer-B. It relates
performance of business functions to the organization's mission.
Use the following information to answer questions 20 through 22)
A manufacturing facility purchases new equipment so that it can increase productivity. Employees
are trained on the new equipment. In anticipation of the increased productivity, the piece-rate
standards for the workers are increased. However, the operations manager has noticed that the
volume and quality of its products has actually declined.
