Business Relationship Manager Professional
exam Questions and Answers With Complete
Solutions
What is Portfolio Management? - ANSWER Art & science
of making decisions about investment mix and policy,
matching investments to objectives, asset allocation for
individuals and institutions, and balancing risks against
performance.
What is a Service? - ANSWER A means of delivering value
to customers by facilitating outcomes customers want to
achieve.
Service value is a function of: - ANSWER Utility (fitness
for purpose) and Warranty (fitness for use)
And it changes over time
, Weill & Broadbent Portfolio Classification scheme: -
ANSWER divides portfolio into 4 classes: infrastructure,
transactional, informational and strategic.
Boston Square Portfolio Classification scheme: - ANSWER
describes different management styles for each class of IT
investment: Strategic, High Potential, Factory, and
Support. Alternate category names: Developer, Innovator,
Controller, Caretaker.
IT Governance - ANSWER 1) Aligns IT decision making
with enterprise governance and business unit objectives.
2) Allocates decision rights and provides the structures
and process to enforce those rights.
3) describes where decision making authority lies
RACI - ANSWER Responsible, Accountable, Consulted,
Informed. R= The doer. A=Buck stops here. C = in the loop
I = in the picture
exam Questions and Answers With Complete
Solutions
What is Portfolio Management? - ANSWER Art & science
of making decisions about investment mix and policy,
matching investments to objectives, asset allocation for
individuals and institutions, and balancing risks against
performance.
What is a Service? - ANSWER A means of delivering value
to customers by facilitating outcomes customers want to
achieve.
Service value is a function of: - ANSWER Utility (fitness
for purpose) and Warranty (fitness for use)
And it changes over time
, Weill & Broadbent Portfolio Classification scheme: -
ANSWER divides portfolio into 4 classes: infrastructure,
transactional, informational and strategic.
Boston Square Portfolio Classification scheme: - ANSWER
describes different management styles for each class of IT
investment: Strategic, High Potential, Factory, and
Support. Alternate category names: Developer, Innovator,
Controller, Caretaker.
IT Governance - ANSWER 1) Aligns IT decision making
with enterprise governance and business unit objectives.
2) Allocates decision rights and provides the structures
and process to enforce those rights.
3) describes where decision making authority lies
RACI - ANSWER Responsible, Accountable, Consulted,
Informed. R= The doer. A=Buck stops here. C = in the loop
I = in the picture
