UPDATE A+ PASS
According to Stanford University business professor Jeffrey Pfeffer, which of the
following ideas is used by managers in top-performing companies? - Answer- Self-
managed teams
The management function of controlling involves inspiring and motivating workers to
work hard to achieve organizational goals.
(True or False) - Answer- False
Frederick Taylor want to make organizations more________, __________, and
_________ by studying their work processes? - Answer- productive, meaningful,
predictable
The__________is the decisional role that managers play when they discuss schedules,
projects, goals, outcomes, resources, and employee raises. - Answer- Negotiator role
Providing a great shopping experience to customers is one of the important objectives
of Purple Fashions Inc., a clothing store. To achieve this objective, the company has a
team of committed customer service professionals, whose job is to ensure that
customers get exactly what they want. This scenario illustrates that Purple Fashions is
trying to achieve _____. - Answer- organizational effectiveness
As a supervisor at an automobile service center, Jacob is bossy, arrogant, and
insensitive to the needs of his subordinates. He is unable to delegate tasks effectively.
This scenario illustrates that Jacob has the characteristics of a(n): - Answer- derailer.
Aaron, the chief executive officer of Periwinkle Inc., often sits on the boards of other
companies to share viewpoints on business operations. In this case, which of the
following managerial roles does Aaron perform? - Answer- The liaison role
In the context of management functions, which of the following is true of planning? -
Answer- It is one of the best ways to improve performance.
According to Linda Hill's study, after their first year of managerial experience, managers
tend to: - Answer- use positive reinforcement.
A team leader is responsible for: checkkkkk answerssssss - Answer- fostering good
relationships within his or her team.
Technical skills are more important for top managers and middle managers than they
are for lower-level managers.
(True or False ) - Answer- False
, To combat increasing competition by lowering its prices, Rumbearc Inc., a paper carton
box manufacturing company, decides to mechanize most of its production processes.
Subsequently, Rita, the chief human resources officer of the company, makes a media
announcement regarding its decision to lay off 600 employees. In the context of
managerial roles, which of the following roles does Rita illustrate in this scenario? -
Answer- Spokesperson role
_____ increase in importance as managers rise through the management hierarchy. -
Answer- Conceptual skills
Which of the following is a characteristic of derailers? - Answer- They are abrasive and
intimidating
According to Henry Mintzberg, in the__________, managers motivate and encourage
workers to accomplish organizational objectives. - Answer- leader role
Venus Diner, a fast food restaurant, has installed two additional billing counters to
reduce waiting time for its customers. This has helped the restaurant improve its
customer service and satisfaction. This scenario illustrates that Venus Diner is striving
for _____. - Answer- effectiveness
As the chief executive officer of Hayden Corp., Kim found an effective way to reward
high-performing employees and boost their morale during an economic downturn. In this
scenario, Kim was engaged in which of the following management functions? - Answer-
Leading
_____ skills are equally important at all levels of management, from team leaders to
chief executive officers. - Answer- Human
A business administrator in a school is determining how classes will be scheduled,
which rooms will be allocated, and who will teach each subject in the curriculum. Which
of the following management functions is illustrated in this scenario? - Answer-
Organizing
As soon as she allocates tasks to her subordinates, Yolanda, an account manager,
thinks about the next set of tasks that she can allocate to them so that she can gain
credit from her superiors in the organization. Which of the following management
mistakes is evident by this act of Yolanda? - Answer- Being overly ambitious
Mike supervises the work of factory workers in an automobile manufacturing firm. Most
of his time is spent on quality control, scheduling workers, and training new employees.
Mike can be categorized as a _____. - Answer- first-line manager
In the context of Mintzberg's managerial roles, managers in the _____ share information
with people outside their departments or companies. - Answer- spokesperson role