Quality Management Verified Answers 100%
Quality Managment - ✔✔a way of doing business that continuously improves
products and services to achieve better performance
Conditions of Participation - ✔✔rules that determin an entity's eligibility for
involvement in a particular activity
Quality Assuranace - ✔✔evaluation activites aimed at ensurig compliance with
minimun quality standards; actions performed to ensure the quality of a product
Criteria - ✔✔standards or principles by which something is judged or evaluated
Quality Planning - ✔✔setting quality objectives and specifying operational
processes and related resources needed to fulfill the objectives
Quality Control - ✔✔operational techniques and activities used to fulfill quality
requirements
Accreditation - ✔✔a self-assessment and external assessment process used by
healthcare organizations to assess their level of performance in relation to
established standards and implement way to continuously improve
IOM - ✔✔A private nonprofit organization created by the federal government to
provide science based advice on matters of medicine and health
Stakeholders - ✔✔people, groups, organizations, or entities that can be directly
or indirectly affected by an organization's actions, objectives and policies
ACS - ✔✔founded to addreass variations in the quality of medical education. It
has developed the hospital standardization program to address the quality of
facilities in which physicians worked
Measures - ✔✔instruments or tools used for measuring
Structure Measures - ✔✔data describing oranganizationsl facilities, environment,
equipment, policies, and procedures
Process Measures - ✔✔data describing the delivery of healthcare services
Outcome Measures - ✔✔data describing the results of healthcare services
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, Evidence-based Measures - ✔✔data describing the extent to which current best
evidence is used in making decisions about patient care
Pillars of Excellence - ✔✔strategic themes selected by an organization to focus
efforts on aspects crucial to it's success
AHRQ - ✔✔the lead federal agency for research on healthcare quality, costs,
outcomes, and patient safety
Quality Indicators - ✔✔measures used to detrmie an organizations performance
over time
Customer Service - ✔✔a series of activies designed to attend to customer's
needs
Numerator - ✔✔number written above the line in a common fraction to indicate
the number parts of a whole
Denominator - ✔✔number written below the line in a common fraction that
indicates the number of parts into which one whole is divided
Sample - ✔✔a representative portion of a large group
Reliable - ✔✔yielding the same or compatible results in different situations
Interrater Reliability - ✔✔probability that a measurement is free from random
error and yields consistent results regardless of the individuals gathering the data
Clincal Practice Guidelines - ✔✔systematically developed statements that assist
practicioners' and patient's decisions about healthcare provided for specific
clinical circumstances
Balanced Scorecards - ✔✔frameworks for displaying system-level performance
measures; components of structured performance management systems that
align an organization's vision and mission with operational objectives
Tabular Report - ✔✔performance data organized in a multicolumn, multirow
format
Central Tendency - ✔✔a measure of the middle or expected value of a data set
Performance Expectations - ✔✔desired performance
2
Quality Managment - ✔✔a way of doing business that continuously improves
products and services to achieve better performance
Conditions of Participation - ✔✔rules that determin an entity's eligibility for
involvement in a particular activity
Quality Assuranace - ✔✔evaluation activites aimed at ensurig compliance with
minimun quality standards; actions performed to ensure the quality of a product
Criteria - ✔✔standards or principles by which something is judged or evaluated
Quality Planning - ✔✔setting quality objectives and specifying operational
processes and related resources needed to fulfill the objectives
Quality Control - ✔✔operational techniques and activities used to fulfill quality
requirements
Accreditation - ✔✔a self-assessment and external assessment process used by
healthcare organizations to assess their level of performance in relation to
established standards and implement way to continuously improve
IOM - ✔✔A private nonprofit organization created by the federal government to
provide science based advice on matters of medicine and health
Stakeholders - ✔✔people, groups, organizations, or entities that can be directly
or indirectly affected by an organization's actions, objectives and policies
ACS - ✔✔founded to addreass variations in the quality of medical education. It
has developed the hospital standardization program to address the quality of
facilities in which physicians worked
Measures - ✔✔instruments or tools used for measuring
Structure Measures - ✔✔data describing oranganizationsl facilities, environment,
equipment, policies, and procedures
Process Measures - ✔✔data describing the delivery of healthcare services
Outcome Measures - ✔✔data describing the results of healthcare services
1
, Evidence-based Measures - ✔✔data describing the extent to which current best
evidence is used in making decisions about patient care
Pillars of Excellence - ✔✔strategic themes selected by an organization to focus
efforts on aspects crucial to it's success
AHRQ - ✔✔the lead federal agency for research on healthcare quality, costs,
outcomes, and patient safety
Quality Indicators - ✔✔measures used to detrmie an organizations performance
over time
Customer Service - ✔✔a series of activies designed to attend to customer's
needs
Numerator - ✔✔number written above the line in a common fraction to indicate
the number parts of a whole
Denominator - ✔✔number written below the line in a common fraction that
indicates the number of parts into which one whole is divided
Sample - ✔✔a representative portion of a large group
Reliable - ✔✔yielding the same or compatible results in different situations
Interrater Reliability - ✔✔probability that a measurement is free from random
error and yields consistent results regardless of the individuals gathering the data
Clincal Practice Guidelines - ✔✔systematically developed statements that assist
practicioners' and patient's decisions about healthcare provided for specific
clinical circumstances
Balanced Scorecards - ✔✔frameworks for displaying system-level performance
measures; components of structured performance management systems that
align an organization's vision and mission with operational objectives
Tabular Report - ✔✔performance data organized in a multicolumn, multirow
format
Central Tendency - ✔✔a measure of the middle or expected value of a data set
Performance Expectations - ✔✔desired performance
2
