Questions and Correct Answers Complete
GRADED A+
1. Mrs. Burton is a retiree with substantial income. She is enrolled in an MA-PD
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plan and was disappointed with the service she received from her primary care
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physician because she was told she would have to wait five weeks to get an app
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o
intment when she was feeling ill. She called you to ask what she could do so she
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w
ould not have to put up with such poor access to care. What could you tell her?:
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S
he could file a grievance with her plan to complain about the lack of timeliness in getting
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an appointment. g
2. Edward IP suffered from serious kidney disease. As a result. Edward be-
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came eligible for Medicare coverage due to end-
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stage renal disease (ESRD). A close relative donated their kidney and Edward s
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uccessfully underwent transplant surgery 12 months ago. Edward is now age 5
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0 and asks you if his Medicare coverage will continue, what should you say?: In
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dividuals eligible for Medicare based on ESRD generally lose eligibility 36 months afte
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r the month in which the individual receives a kidney transplant unless they are eligible
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or Medicare g g
on another basis such as age or disability. Edward may, however, remain enr
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olled in Part B but solely for coverage of immunosuppressive drugs if he has no other h
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alth care coverage that would cover the drugs.
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,3. Mildred Savage enrolled in Allcare Medicare Advantage plan several years ag
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o. Mildred recently learned that she is suffering from inoperable cancer and has
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ust a few months to live. She would like to spend these final months in hospice c
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,are. Mildred's family asks you whether hospice benefits will be paid for under th
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e Allcare Medicare Advantage plan. What should you say?: Mildred may remain e
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rolled in Allcare and make a hospice election. Hospice benefits will be paid for by Origi
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nal Medicare under Part A and Allcare will continue to pay for any non-
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hospice services. g
4. Mr. Diaz continued working with his company and was insured under his emp
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loyer's group plan until he reached age 68. He has heard that there is a premium
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penalty for those who did not sign up for Part B when first eligible and
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wants to kno g g
w how much he will have to pay. What should you tell him?: Mr. Diaz will not pay an
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y penalty because he had continuous coverage under his employer's plan.
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5. Mr. Moy's wife has a Medicare Advantage plan, but he wants to under-
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stand what coverage Medicare Supplemental Insurance provides since his he
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alth care needs are different from his wife's needs. What could you tell Mr. Moy?
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: Medicare Supplemental Insurance would help cover his Part A and Part B deductible
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s or coinsurance in Original Fee-for-
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Service (FFS) Medicare as well as possibly some services that Medicare does not co
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ver.
6. Mrs. Chen will be 65 soon, has been a citizen for twelve years, has been emplo
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yed full time, and paid taxes during that entire period. She is concerned
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